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Hilton Garden Inn Columbus/Polaris

3.0 star property

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Photo gallery for Hilton Garden Inn Columbus/Polaris

Desk, laptop workspace, blackout curtains, iron/ironing board
Meeting facility
Meeting facility
Exterior
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

View in a map
8535 Lyra Dr, Columbus, OH, 43240
  • Place, Magic Mountain Fun Center
    ‪3 min walk‬
  • Place, Polaris Fashion Place
    ‪9 min walk‬
  • Place, Topgolf
    ‪3 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(13 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby lounge
Fairfield Inn & Suites Columbus Polaris
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,000 reviews
The price is €117
includes taxes & fees
17 Dec - 18 Dec
Fairfield Inn & Suites Columbus Polaris

About this property

Hilton Garden Inn Columbus/Polaris

Hotel with free parking, near Polaris Fashion Place
An indoor pool, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a microwave in a common area, and conference space. Housekeeping is available on request.
Hilton Garden Inn Columbus/Polaris offers 118 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

43-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Columbus/Polaris. During your stay, you're just a quick walk from Magic Mountain Fun Center. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, 3 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Polaris Fashion Place and 14 minutes from Ohio State University
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Columbus/Polaris offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 1755 square feet (163 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Columbus/Polaris. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 14 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,755 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 14.00 per person
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Columbus/Polaris
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Columbus/Polaris Ohio
Hilton Garden Inn Polaris
Hilton Garden Columbus Polaris
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel Columbus

Reviews

Hilton Garden Inn Columbus/Polaris Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 483 out of 979 reviews
Rating 8 - Good. 316 out of 979 reviews
Rating 6 - Okay. 106 out of 979 reviews
Rating 4 - Poor. 46 out of 979 reviews
Rating 2 - Terrible. 28 out of 979 reviews

Reviews

8/10 Good

Todd

Stayed 1 night in Sep 2025

4/10 Poor

Kristie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Brenda

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Rashawd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Rakell

Stayed 2 nights in Aug 2025

6/10 Okay

Breanna

Travelled with family
Disliked: Staff & service, property conditions & facilities

Nice Lobby - very worn out rooms

The hotel itself seemed nice, the lobby was clean and updated. However the rooms are very worn. The computers were down when we were checking in so not only did we have to wait an hour to check in we never got room keys! The front desk staff had to walk us to our room. Then only one elevator was working so it took longer to get to and from our floor. Getting off on our floor the smell was not the best, the carpet was stained and extremely worn out. Our room was missing the sheets and blanket for the pullout sofa. And there were stains on the sofa cushions. The bathroom was ok, but the shower had cracks in the floor and the handle for the water was loose so it wouldn’t stay in place. Overall it was fine for one night, but we won’t be returning until major updates and cleaning is done.
Stayed 1 night in Aug 2025

10/10 Excellent

Praveen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon, Pueblo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, comfortable beds.
Stayed 1 night in Aug 2025

10/10 Excellent

PAMELA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility very nice. Staff outstanding
Stayed 2 nights in Aug 2025

4/10 Poor

Alok

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Poor Condition and Service

Bath tub was leaking water when taking shower. Even after telling no one came to fix it or neither room was changed. We were not able to take shower due to this.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shamika

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2025

8/10 Good

Jim

Fine except Internet forced me to join Hilton honors to use it. Ended up using cell phone hot spot.
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Stayed 1 night in Jul 2025

6/10 Okay

Carolyn

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Unfortunately our room had ants and I wasn’t offered some sort of discount
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Highly recommend.
Stayed 1 night in Aug 2025

8/10 Good

Kea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay until
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Staff & service

Great one night stay

Our daughter moved to the area and we were here to help her shop and get settled. Hotel was near many many stores and restaurants. Check in was easy and pleasant. Room was very clean and comfortable. It was the hottest water I’ve ever felt out of a shower spout!
Stayed 1 night in Aug 2025

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

ronda

Stayed 2 nights in Jul 2025

10/10 Excellent

Roger

Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Stayed 2 nights in Jun 2025

10/10 Excellent

brooklynn

Stayed 1 night in Jan 2025

10/10 Excellent

Justin

Great place to stay
Stayed 1 night in Apr 2025

6/10 Okay

Myron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and comfortable. The staff was great. We did however feel somewhat unsafe due to people breaking into vehicles every night.
Stayed 5 nights in Feb 2025