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Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

An indoor swimming pool with a tiled edge, lounge chairs, and a door leading outside.
A hotel room with a bed, a blue sofa, a desk with a chair, a lamp, and a painting on the wall.
An outdoor patio area with wicker furniture, tables, and chairs.
A buffet with labeled containers of omelets and other dishes.
A Holiday Inn Express hotel with multiple floors, a parking lot, and a covered entrance.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
8670 Orion Pl, Columbus, OH, 43240
  • Place, Topgolf
    ‪13 min walk‬
  • Place, Polaris Fashion Place
    ‪2 min drive‬
  • Place, Magic Mountain Fun Center
    ‪2 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

A hotel room with a bed, a desk with a chair, a TV, a wardrobe, and a mirror.

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A modern bathroom with a glass-enclosed shower, a toilet, and a towel rack.

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A modern bathroom with a glass-enclosed shower, a toilet, and a towel rack.

Suite, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A compact hotel room with a microwave, a small refrigerator, a wooden shelf, a door, and a bathroom visible through an open door.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A modern bathroom with a toilet, sink, mirror, and towel rack.

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a framed picture on the wall.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(47 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

A hotel room with two beds, a desk, a chair, a TV, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

9.6 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Mobility)

A modern bathroom with a glass-enclosed shower, a toilet, and a towel rack.

Suite, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower

A compact hotel room with a microwave, a small refrigerator, a wooden shelf, a door, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible Bathtub, Non Smoking

A hotel room with a bed, a desk with a chair, a TV, a wardrobe, and a mirror.

Suite, 2 Queen Beds, Accessible Bathtub, Non Smoking

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Kitchenette

A hotel room with a bed, a television, a wardrobe, and a small kitchenette.

Suite, 1 King Bed, Kitchenette

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Kitchenette

A hotel room with a bed, a desk with a chair, a TV, a wardrobe, and a mirror.

Suite, 2 Queen Beds, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Roll-in Shower

A hotel room with a bed, a desk with a chair, a TV, a wardrobe, and a mirror.

Suite, 2 Queen Beds, Roll-in Shower

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Lobby
Drury Inn & Suites Columbus Polaris
Polaris
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,316 reviews
The price is €113
includes taxes & fees
8 Sept - 9 Sept
Drury Inn & Suites Columbus Polaris

About this property

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a lazy river. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch LED televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a lazy river, an indoor pool, and a 24-hour fitness center.
Our customers tell us they can't get enough of the pool at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG. During your stay, you'll be within walking distance of Polaris Fashion Place. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Splash around at the lazy river or swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the pool
  • Just a 3-minute drive from Polaris Fashion Place and 11 minutes from Tanger Outlets Columbus
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers its guests an indoor pool, a lazy river, and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG. Free self parking is available. A complete renovation of Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG was completed in April 2026.

This Columbus hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Lazy river
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 2011
  • Double-glazed windows
  • Renovated entire property - April 2026
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool and breakfast friendly staff clean rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean? The staff was pleasant and the rooms were very nice and clean i would refer them to my friends and family
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was great. Pool is amazing!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mr Gatto Green

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so great and friendly Hotel and a nice breakfast. It’s also is great for kids because the pool.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness
Great place for children. Nice swimming pool
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Denese

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was friendly
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kazia

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was okay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. There was construction going on but I don’t think it bothered our experience too much.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bedding. Staff was friendly and helpful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice staff. Breakfast was a little slow on the refills, but lots of people.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Even though construction was going on in the lobby, they made the stay very comfortable. Rooms clean and lobby was magically put back together for breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had a nice sized refrigerator and freezer. Del at check in counter was kind and helpful. They do NOT have a hot tub anymore, but pool was fun for the kids. Breakfast was good, kids loved the pancake makers.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Clean, remodeled room with welcoming staff and nice pool facility!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Phillip

Liked: Cleanliness, amenities
Room was clean and comfortable and the pool was great. Only problem we had was the hotel was being remodeled and there was no mention of this anywhere before we booked and that took away from the overall experience not to mention the breakfast area was setup on random tables because of the remodel.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Krista

Liked: Cleanliness, staff & service, amenities
The rooms were recently renovated, so they were very impressive- clean, spacious, and all new items! The staff was friendly, and we love the pool!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities
Room and breakfast area were clean and good. Pool area water was cloudy, many kids there though w holiday weekend. Only one staff person for checkin and there was a line at 4pm. Tried to checkin at 3pm but was told room unavailable and to come back at 4. Took about 45 minutes to check in at 4pm with 4 families in front of us.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with a great pool and great breakfast.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

William

Nice room.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very nice. It has been recently renovated, but I wish they would tell you that they are in the middle of a construction when you walk in the lobby. The breakfast was okay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Andrea

Would not recommend unless traveling with kids or large groups.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Yoshinobu

Liked: Cleanliness, amenities, property conditions & facilities
Family friendly.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Denise

Disliked: Staff & service, amenities
No power, under construction.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great enjoyed it very much
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

alexander

Liked: Cleanliness, amenities, property conditions & facilities
Everything is satisfied me ! Really enjoyed staying with the family for couple nights. 🙏
Stayed 2 nights in Jan 2026