Art Deco hotel with a marina and a full-service spa
Along with a marina, this hotel has a full-service spa and an indoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Quay Hotel and Spa offers 77 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels.
Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Our customers tell us they can't get enough of the free breakfast at Quay Hotel and Spa. During your stay, you'll be within walking distance of Llandudno West Shore Beach. Features include free WiFi in public areas and free self parking, plus a full-service spa.
Free full breakfast served daily
Free WiFi
Free self parking
Enjoy local cuisine and ocean views while dining at Marina Restaurant
Take a swim in the indoor pool
Indulge with hydrotherapy, manicures and pedicures, or detox wraps at the spa
Services include dry cleaning/laundry, a porter, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the location and the breakfast
Just a 3-minute drive from Conwy Castle and 7 minutes from Eryri National Park
Quay Hotel and Spa offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.
A fitness center, a sauna, and a terrace are also featured at the business-friendly Quay Hotel and Spa. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this Art Deco Conwy hotel.
Guests are served free full breakfast on weekdays from 7 AM to 10 AM.
Marina Restaurant - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Terrace Bar - Overlooking the ocean, this bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Free full breakfast available 7 AM to 10 AM on weekdays and 8 AM to 10:30 AM on weekends
A bar/lounge
A restaurant
Restaurants on site
Marina Restaurant
The Terrace Bar
Things to do
Full-service spa
Gym
Indoor pool
Piano
Sauna
Steam room
Family friendly
Indoor pool
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services
Business services
Computer station
Meeting rooms
Outdoors
Garden
In the mountains
Marina
On a river
Terrace
Full-service spa
7 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
Wheelchair accessible (may have limitations)
More
2 floors
5 buildings
Art Deco architecture
Banquet hall
Built in 2007
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
32-inch flat-screen TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
More
Desk
Heating
Iron/ironing board
Laptop-compatible safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20.00
Special check-in instructions
Guests will receive key retrieval information
This property doesn't offer after-hours check-in
Access methods
Staffed front desk, key retrieval
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 25.0 per day.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out fee: GBP 20.00
Rollaway bed fee: GBP 25.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
National rating
This property has received its official star rating from Visit Wales.
Property is also known as
Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy
Quay Hotel and Spa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The overall finish of the hotel and spa is really great although the rooms are a little dated. The spa was great and had everything you need to relax and unwind, it wasn’t too crowded when I visited at 6pm. The outside eating area overlooking the harbour is stunning and catches the sun all day until sunset. You do need to go up to the bar to order though which takes away from the overall finesse of the experience. Everyone was friendly and helpful.
Location ⭐️⭐️⭐️⭐️⭐️
Waterside eating area ⭐️⭐️⭐️⭐️⭐️
Rooms ⭐️⭐️⭐️
Spa ⭐️⭐️⭐️⭐️⭐️
Spa was lovely. Room was a really decent size. Had a couple of treatments which were also very good. Very good breakfast with excellent staff serving. Overall an extensively enjoyable stay. Would go back for sure.
Beautiful estuary views, fantastic, friendly service at reception, in the bar and the restaurant - went as a group of four friends, we all said we would return. Weather was glorious - perfect for sipping champagne on the terrace!
Amazing hotel with great facilities and staff
Rooms great
Spa great
And views to die for
Close to conwy and lots of amenities near by
I will definitely be going back
The inly negative is the location. Just outside of all the towns ina residential area. Not necessarily bad thing but if you get back ti the hotel after a long day the hotel bar/restaurant is your only choice.
The spa was a nice treat in the evenings. Clean and good choice of options. Steam room, different types of saunas, pool, etc. there is also a gym but i didnt utilize that.
The view of the water and across to the Conwy Castle is great.
Rooms comfortable, clean, quiet.
Breakfast had the plenty of options to meet everyones needs.
Great location just 30 minutes walk along a the Quay into Conway. Relaxing atmosphere around the hotel. Excellent breakfast facilities with easy dining options. The outdoor eating and drinking area is quite and allows for stunning views at sunset.