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4.3 out of 5

"Staff are most helpful & friendly. Room was spotless, Cosy & warm " More

By a verified traveller on Fri 01 Mar 2019

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Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€142* Per night/room 1 Apr - 2 Apr

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Premium Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Imperial Hotel. During your stay, you're just a quick walk from Crane Lane Theatre. Free WiFi in public areas, a full-service spa and a restaurant are available.

  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Treat yourself to manicures and pedicures, body scrubs or hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Within a 10-minute walk of Cork City Hall and Cork Opera House

Imperial Hotel ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Imperial Hotel

Everyone (6) Couples (1) Friends (1) Other (1)
5 out of 5
Staff are most helpful & friendly. Room was spotless, Cosy & warm

Posted by on 1 Mar 2019

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Comment from Hotel Management

4 Mar 2019 by Management

Thank you for your very kind words, hope to see you again soon.

4 out of 5
Lovely hotel, very comfortable bedroom and facilities, accommodating staff. However a few things could be better. Invest in a doorman, those extremely large doors to the hotel are a chore for some people to open, as noticed over 3 day stay e.g. elderly guests, people with buggies. Have a segregated area in front of the hotel for taxi drop offs, 3 taxis we got to the hotel were 1 or 2 deep into the busy street, check out hotels in New York on how to deal with this. Different guest’s Name on the TV system throughout our 3 day stay ?? Couldn’t find a hard copy of the Room Service Menu in the room. Rang reception and was informed it was on the TV system, after 20 mins of searching, it wasn’t!! Rang reception again, a poor photo copy of the bar food menu was delivered by hand 30 mins later. We went out instead but would have ordered drinks from Room Service. No mini bar!! Very noisy behind the scenes area adjacent to the bedroom, so had to be prepared for an early rise, as a lot of banging and clattering of trollers and doors. 7 out of 10

Posted by on 27 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by Management

Thank you for your review. Happy New Year.

4 out of 5
Overall positive experience and attentive staff Great staff and breakfast service and quality Downsides: spa and sauna are not included although we paid almost £600 for 4 nights the gym has no free weights The mattress was a bit old

Posted by on 13 Apr 2018

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4 out of 5

Central Cork

Pros: Position in centre of City
Cons: No provision of Soya milk or flora so poor support for people with lactose intolerance or milk allergies.
Hotel had no working air con, fan in room was not sufficient to cool the room. Poor.

Posted by on 21 Aug 2016

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4 out of 5

Rude nught porter

All in all a pleasant stay but the night porter on the first night left a sour taste.

Posted by on 31 Dec 2015

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4 out of 5

Comfortable stay

Very nice hotel in perfect central location. Staff helpful and very comfortable.

Posted by on 15 Jul 2014

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5 out of 5

Posted by on 8 Jul 2023

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Comment from Hotel Management

9 Aug 2023 by Kellieanne Field - Reservations Agent

Hello, Martin.Thank you for your kind rate.We are delighted to see that you had an enjoyable stay with us at The Imperial Hotel.We do hope to welcome you back again in the near future.Warm regards,Kellieanne

5 out of 5

Posted by on 14 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Management

Thank you for your review

3 out of 5
Dusche hat nur die Dusche oben, ohne Handstück mit Schlauch. Thermostat nicht optimal. Braucht lange bis man die richtige Temperatur findet. Keine USB-Steckdosen. Keine Steckdose im Badezimmer für Anschluss Haartrockner. Frühstücks-Kaffee war nicht gut, schmeckte wie verdünnt. Für warmes Frühstück fragte das Personal nicht nach, was man haben will. Die Teller und Tassen waren nicht sauber gewaschen! Der Parking ist etwa 5 Min. zu Fuss entfernt und man muss mit dem Auto beim Ein- und Ausladen hoffen, dass man vor dem Hotel kurz parkieren kann. Ist meistens belegt. Der Concierge war hilfsbereit mit dem Gepäck. Für 5 Sterne dürfte man mehr erwarten. Gibt den Eindruck dass die Geschichte des Hotels in den Vordergrund gerückt wird. Die Qualität ist verbesserungswürdig.

Posted by on 15 Aug 2019

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Comment from Hotel Management

2 Sep 2019 by Management

Thank you for your feedback, it is important to us so we can learn from it and improve. You are correct in saying we are a historic hotel which is important to us and is one of the reasons we don't have a car park onsite but we do advise this on our website and in our pre-stay e-mail so I hope you were aware prior to arrival. USB sockets are being installed at the moment and to date 75% of the bedrooms rooms are done. Unfortunately sockets are not allowed in bathrooms in case of any splashes. We truly apologise for your breakfast experience, I can assure you this will be followed up on. We have since changed the coffee in all areas of the hotel so we now serve Alfredo coffee with breakfast. We are not a 5* hotel, we are 4* and we update on an ongoing basis so I do hope you will return again.

5 out of 5
sehr zentral gelegenes Hotel - alles sauber und in Ordnung, wenn auch nicht sehr luxuriös

Posted by on 22 Oct 2018

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Comment from Hotel Management

23 Oct 2018 by Res

Thank you for your feedback.

Property Features

Imperial Hotel offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 226 square feet (21 square metres) and includes conference space. A library, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Imperial Hotel. This 4-star Cork hotel is smoke free.

  • 124 guestrooms or units
  • 4 levels
  • Conference rooms
  • 226 sq ft of conference space
  • 21 sq. m of conference space
  • Built in 1813
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: CORK (Station) (2.6 km / 1.6 mi)

Room Amenities

Imperial Hotel offers 124 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Cork hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 7:30 AM and 11:00 AM.

Sketch – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

No. 76 – This cocktail bar only serves light fare. Open daily.

Lafayettes Brasserie – This brasserie serves breakfast, lunch and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 20.00 per person
  • Fee for in-room wireless Internet: EUR 0.01 per stay (rates may vary)
  • Nearby parking fee: EUR 15.00 per day (1640 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imperial Cork
  • Imperial Hotel Cork
  • Imperial Hotel Cork
  • Imperial Hotel Hotel
  • Imperial Hotel Hotel Cork

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.