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Imperial Hotel

4-star property
South Mall A, Cork, Cork (01) 562 1066
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3.9 out of 5
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See all 13 Ebookers Reviews

"Overall positive experience and attentive staff Great staff and breakfast service and quality Downsides: spa and sauna are not included although w ... " More

By a verified traveller on Fri 13 Apr 2018

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Hotel Description

Our customers tell us they can't get enough of Imperial Hotel's great location. During your stay, you're just a quick walk from Cork City Hall. Free WiFi in public areas, a full-service spa and a restaurant are available. Built in 1813, this 4-star hotel has 125 rooms over 4 floors. Each room includes amenities such as free WiFi and a Smart TV.

  • Air-conditioned rooms with 24-hour room service, Smart TVs and premium bedding
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with massages, manicures and pedicures or reflexology at Escape Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the comfortable guestrooms and the location
  • Just a 5-minute walk from Cork City Hall and 7 minutes on foot from Cork Opera House

Classic Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
€115* Per night/room 15 Dec - 16 Dec

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Triple Room, 3 Single Beds

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Classic Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Imperial Hotel ratings based on 13 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Imperial Hotel

Everyone (5) Couples (2) Business (2) Family (1) Other (1) Friends (1)
5 out of 5
Staff are most helpful & friendly. Room was spotless, Cosy & warm

Posted by on 1 Mar 2019

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Comment from Hotel Management

4 Mar 2019 by Management

Thank you for your very kind words, hope to see you again soon.

4 out of 5
Lovely hotel, very comfortable bedroom and facilities, accommodating staff. However a few things could be better. Invest in a doorman, those extremely large doors to the hotel are a chore for some people to open, as noticed over 3 day stay e.g. elderly guests, people with buggies. Have a segregated area in front of the hotel for taxi drop offs, 3 taxis we got to the hotel were 1 or 2 deep into the busy street, check out hotels in New York on how to deal with this. Different guest’s Name on the TV system throughout our 3 day stay ?? Couldn’t find a hard copy of the Room Service Menu in the room. Rang reception and was informed it was on the TV system, after 20 mins of searching, it wasn’t!! Rang reception again, a poor photo copy of the bar food menu was delivered by hand 30 mins later. We went out instead but would have ordered drinks from Room Service. No mini bar!! Very noisy behind the scenes area adjacent to the bedroom, so had to be prepared for an early rise, as a lot of banging and clattering of trollers and doors. 7 out of 10

Posted by on 27 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by Management

Thank you for your review. Happy New Year.

4 out of 5
Overall positive experience and attentive staff Great staff and breakfast service and quality Downsides: spa and sauna are not included although we paid almost £600 for 4 nights the gym has no free weights The mattress was a bit old

Posted by on 13 Apr 2018

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4 out of 5

Central Cork

Pros: Position in centre of City
Cons: No provision of Soya milk or flora so poor support for people with lactose intolerance or milk allergies.
Hotel had no working air con, fan in room was not sufficient to cool the room. Poor.

Posted by on 21 Aug 2016

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4 out of 5

Rude nught porter

All in all a pleasant stay but the night porter on the first night left a sour taste.

Posted by on 31 Dec 2015

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4 out of 5

Comfortable stay

Very nice hotel in perfect central location. Staff helpful and very comfortable.

Posted by on 15 Jul 2014

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4 out of 5

Weekend get away to attend a wedding

I would like to thank the staff for been so caring, I invited one of my family for high tea and the staff made it so special. Also any request we made was dealt with so prompt. Thank you to all the staff for making our weekend memorable. Mary Wiles London.

Posted by on 18 Mar 2014

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4 out of 5

Very good

We got an early check in at no extra charge. The staff were friendly and efficient. The room was good and it would be difficult to improve on the location.

Posted by on 12 Feb 2013

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1 out of 5

Shortcomings

Room too cold Bathroom lighting inadequate Decoration tired Parking arrangements inconvenient

Posted by on 25 Jan 2013

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5 out of 5

Posted by on 14 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Management

Thank you for your review

About the Imperial Hotel

Location South Mall A, Cork, Cork

Property Features

Imperial Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 222.3 square feet (21 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Imperial Hotel. This 4-star Cork hotel is smoke free.

  • 125 guestrooms or units
  • 4 levels
  • 222.3 sq ft of conference space
  • 21 sq. m of conference space
  • Built in 1813
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cork (ORK) (7.6 km / 4.7 mi)
  • Train station: CORK (Station) (1.3 km / 0.8 mi)
  • Parking:

Room Amenities

Imperial Hotel offers 125 forms of air-conditioned accommodation with espresso makers and a safe. Beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

Pembroke Restaurant – On-site fine-dining restaurant.

Lafayettes Brasserie – This brasserie serves breakfast and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby

Spa Services

Escape Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Number of treatment rooms 8
  • Minimum age to access spa is 18
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

During specific periods throughout the year, a full and non-refundable deposit may payable, and will be due at the time of booking a reservation. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Noise-free guestrooms cannot be guaranteed.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • One child stays free
  • Noise-free rooms not guaranteed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17.00 per person (approximately)
  • Late check-out fee: EUR 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imperial Cork
  • Imperial Hotel Cork
  • Imperial Hotel Cork
  • Imperial Hotel Hotel
  • Imperial Hotel Hotel Cork

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.