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Best Western The Westerly Hotel

3.0 star property

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Photo gallery for Best Western The Westerly Hotel

Lobby
3 bars/lounges, pub
Lobby
3 bars/lounges, pub
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4
  • Crown Isle Resort and Golf Community
    ‪6 min drive‬
  • Vancouver Island Visitor Centre
    ‪8 min drive‬
  • Comox Ferry Terminal
    ‪11 min drive‬
  • Comox, BC (YQQ-Comox Valley)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

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Front of property

Bayview Hotel

  • Pool
  • Breakfast included
  • Pet-friendly
  • Waterslide
4.7 out of 5, Exceptional, (1522)
The price is €112
for 1 room
includes taxes & fees
18 May - 19 May
Bayview Hotel

About this property

Best Western The Westerly Hotel

Hotel in Courtenay with 3 restaurants and free breakfast
3 restaurants, 3 bars/lounges, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and 24-hour room service.
Best Western The Westerly Hotel offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western The Westerly Hotel. During your stay, you'll be within walking distance of Courtenay and District Museum and Paleontology Centre. Free WiFi in public areas, free self parking, and 3 restaurants are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine at The Westerly Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 13 minutes by foot from Courtenay and District Museum and Paleontology Centre and a 2-minute drive from Courtenay and District Memorial Outdoor Pool
  • Cats and dogs welcome for a fee (restrictions apply)
There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1260 square meters) and includes a conference center. A fitness center, a vending machine, and concierge services are also featured at the business-friendly Best Western The Westerly Hotel. Self parking is free.

This 3-star Courtenay hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 11:00 AM. An additional breakfast is available daily for a fee.
The Westerly Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
The Flying Canoe Pub - This pub specializes in American cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Chalk Lounge
  • The Flying Canoe Pub
  • The Westerly Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Westerly
Best Western Plus Westerly Hotel
Best Western Plus Westerly Hotel Courtenay
Best Western Westerly Hotel Courtenay
Best Western Westerly Hotel
Best Western Westerly Courtenay
Best Western Westerly
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Convention Centre
Best Western Plus The Westerly Hotel Convention Centre
Best Westerly Courtenay
The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel
Best Western The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel Courtenay

Best Western The Westerly Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 383 out of 991 reviews
Rating 8 - Good. 401 out of 991 reviews
Rating 6 - Okay. 139 out of 991 reviews
Rating 4 - Poor. 48 out of 991 reviews
Rating 2 - Terrible. 20 out of 991 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was extra helpful. We had a great stay.
Stayed 1 night in Jan 2025

8/10 Good

Deon

Travelled with family
Disliked: Amenities
Basic amenities.
Stayed 1 night in Feb 2025

10/10 Excellent

Shoko

Stayed 1 night in Feb 2025

10/10 Excellent

Dana, Yellowknife

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place & convenient area.
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean rooms, lovly stay. Very rude tenants outback by the parkade
Stayed 1 night in Jan 2025

4/10 Poor

Daniel

Business traveller
Disliked: Amenities
It’s just OK. I’ve stayed in Best Western’s throughout North America and my experience here was substandard. The desk manager was somewhat unfriendly and although my room was relatively clean, I found the bed and pillows to be uncomfortable. I would likely stay elsewhere if I return to Courtenay.
Stayed 2 nights in Jan 2025

8/10 Good

Kira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious and clean and have all the amenities needed for a traveler. It is in a convenient location.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, good bed. Lots of supper options and brekkie was substantial and hot. Would stay again
Stayed 1 night in Jan 2025

8/10 Good

Alex

Centrally located, right across the street from grocery and other stores. Fairly clean, helpful and friendly staff at lobby entrance.
Stayed 1 night in Jan 2025

10/10 Excellent

Jin

Stayed 1 night in Jan 2025

10/10 Excellent

Paul, Fort St John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good. Stayed in the newer wing of the hotel. Good location. Great staff. Breakfast was you usual free average breaky
Stayed 2 nights in Jan 2025

8/10 Good

Shawn

Stayed 1 night in Jan 2025

10/10 Excellent

Caitlin

Stayed 1 night in Dec 2024

10/10 Excellent

Ce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Rika

Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good breakfast buffet
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2024

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

No pancake or waffle maker for breakfast. Best westerns usually have this.
Stayed 1 night in Dec 2024

8/10 Good

Tricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
All good
Stayed 2 nights in Dec 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Loud Mechanical equipment intermittently turned off and on all night. RM 511. Otherwise great stay.
Stayed 1 night in Dec 2024

8/10 Good

sunghoon

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, superb rooms, awesome breakfast.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melanie

Stayed 1 night in Dec 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Dec 2024