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Best Western The Westerly Hotel

3.0 star property

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Photo gallery for Best Western The Westerly Hotel

Chef prepares a dish in a professional kitchen with a brick oven.
Standard Room, 1 King Bed, Accessible, Non Smoking
Business centre
Food and drink
3 bars/lounges, pub

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4
  • Vancouver Island Visitor Centre
    ‪6 min drive‬
  • Crown Isle Resort and Golf Community
    ‪7 min drive‬
  • Comox Ferry Terminal
    ‪13 min drive‬
  • Comox, BC (YQQ-Comox Valley)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

Standard Room, 1 Queen Bed, Accessible, Balcony

Standard Room, 1 Queen Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

7.6 out of 10
Good
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western The Westerly Hotel

Hotel in Courtenay with 3 restaurants and free breakfast
3 restaurants, 3 bars/lounges, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and 24-hour room service.
Best Western The Westerly Hotel offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western The Westerly Hotel. During your stay, you'll be within walking distance of Sid Williams Theatre. Free WiFi in public areas, free self parking, and 3 restaurants are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine at The Westerly Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Within a 15-minute walk of Sid Williams Theatre and Courtenay and District Museum and Paleontology Centre
  • Cats and dogs welcome for a fee (restrictions apply)
There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1260 square meters) and includes a conference center. A fitness center, a vending machine, and concierge services are also featured at the business-friendly Best Western The Westerly Hotel. Self parking is free.

This 3-star Courtenay hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 11:00 AM. An additional breakfast is available daily for a fee.
The Westerly Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
The Flying Canoe Pub - This pub specializes in American cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Chalk Lounge
  • The Flying Canoe Pub
  • The Westerly Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Westerly
Best Western Plus Westerly Hotel
Best Western Plus Westerly Hotel Courtenay
Best Western Westerly Hotel Courtenay
Best Western Westerly Hotel
Best Western Westerly Courtenay
Best Western Westerly
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Convention Centre
Best Western Plus The Westerly Hotel Convention Centre
Best Westerly Courtenay
The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel
Best Western The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel Courtenay

Best Western The Westerly Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 400 out of 1001 reviews
Rating 8 - Good. 397 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jovel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service & friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
There was nothing that we had concerns about. It was a great stay, Michael
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great, room was clean and easy to access
Stayed 3 nights in Apr 2025

4/10 Poor

Jamie

Travelled with family

Not so pleasant

Our room was in a separate building from the lobby which I did not care for. The bathroom toilet was stuck you know when the plunger inside gets stuck...the bathroom door handle got stuck and my family member was in it at 4:00 a.m. Had to get the front desk to come and open it, which they did..Good think they have a night clerk.
Stayed 1 night in Apr 2025

10/10 Excellent

Marc-Andre

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place with great service. Breakfast has many options and quite tasty.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2025

10/10 Excellent

Wil

Stayed 3 nights in Mar 2025

8/10 Good

ken and val

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the good quality rooms and the good breakfast. The location is good too for walkability, but be sure to ask for a room not on the road.
Stayed 1 night in Apr 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Tiffany

Stayed 1 night in Feb 2025

6/10 Okay

Al

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Business travellers.
Stayed 1 night in Apr 2025

8/10 Good

Pamela

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the included breakfast as there were many gluten free options. The staff in all areas of the hotel were kind and courteous. I found it to be noisy at my end of the hallway which was next to housekeeping. I could hear too well the loud footsteps of the people in the room above me.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rowan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yahel

Stayed 1 night in Apr 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay if you're visiting for mountain bike riding or winter skiing. Hotel had everything we needed. A lounge to have a drink and play some pool or darts and a seperate restauraunt on propterty for pizza or pub food. It was very clean and quite. Grocery store, gas station and other amenities across the road.
Stayed 2 nights in Apr 2025

6/10 Okay

Sarah-Lyn

Liked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Meranda

Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Stayed 1 night in Mar 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jemma at front desk was amazing. Can’t say enough.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating. So pet friendly, finally felt comfortable with our dogs
Stayed 1 night in Mar 2025

8/10 Good

Kathy

Liked: Cleanliness, property conditions & facilities
Overall - great place to stay. Bed comfy, room spacious, nice balcony, easy parking.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gregg

Travelled with partner
Front desk staff and restaurant staff were grest
Stayed 2 nights in Mar 2025

10/10 Excellent

SANGJIK

Stayed 1 night in Mar 2025

8/10 Good

Michael Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Austin

Stayed 2 nights in Mar 2025