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Best Western The Westerly Hotel

3.0 star property

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Photo gallery for Best Western The Westerly Hotel

Exterior
Lobby
Lobby
Lobby
3 bars/lounges, pub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4
  • Place, Courtenay and District Museum and Paleontology Centre
    ‪12 min walk‬
  • Place, Landmark Cinemas Courtenay
    ‪18 min walk‬
  • Place, Courtenay and District Memorial Outdoor Pool
    ‪18 min walk‬
  • Airport, Comox, BC (YQQ-Comox Valley)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

Standard Room, 1 Queen Bed, Accessible, Balcony

Standard Room, 1 Queen Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

7.8 out of 10
Good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western The Westerly Hotel

Hotel in Courtenay with 3 restaurants and bars
3 restaurants, 3 bars/lounges, and a fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and 24-hour room service.
Best Western The Westerly Hotel offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western The Westerly Hotel. During your stay, you'll be within walking distance of Sid Williams Theatre. Free WiFi in public areas, free self parking, and 3 restaurants are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine at The Westerly Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Sid Williams Theatre and Courtenay and District Museum and Paleontology Centre
  • Cats and dogs welcome for a fee (restrictions apply)
There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1260 square meters) and includes a conference center. A fitness center, a vending machine, and concierge services are also featured at the business-friendly Best Western The Westerly Hotel. Self parking is free.

This 3-star Courtenay hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 11:00 AM. An additional breakfast is available daily for a fee.
The Westerly Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
The Flying Canoe Pub - This pub specializes in American cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Chalk Lounge
  • The Flying Canoe Pub
  • The Westerly Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Westerly
Best Western Plus Westerly Hotel
Best Western Plus Westerly Hotel Courtenay
Best Western Westerly Hotel Courtenay
Best Western Westerly Hotel
Best Western Westerly Courtenay
Best Western Westerly
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Convention Centre
Best Western Plus The Westerly Hotel Convention Centre
Best Westerly Courtenay
The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel
Best Western The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel Courtenay

Best Western The Westerly Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 424 out of 1001 reviews
Rating 8 - Good. 382 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

David

Stayed 1 night in Oct 2025

10/10 Excellent

Mindy

Stayed 1 night in Oct 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to see tropical plants in the solarium!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel, upgrades are very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast bar
Stayed 3 nights in Oct 2025

10/10 Excellent

David, Whistler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westerly is conveniently located, I had a handicap room which was spacious and well equipped. It was clean and comfortable. The breakfast was very good.
Stayed 3 nights in Oct 2025

4/10 Poor

Jerry

Poor service , poor breakfast , cold food , no selection , not worth staying there agsin
Stayed 1 night in Oct 2025

4/10 Poor

Diego

Stayed 1 night in Oct 2025

10/10 Excellent

Joanna, St Albert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, great amenities. This Best Western is a good property. Just wish it had a pool than it would be perfect.
Stayed 1 night in Jun 2025

4/10 Poor

Christodoulos

Travelled with partner
Disliked: Cleanliness
Found hairs all around toilet when I first entered and used the washroom.
Stayed 2 nights in Sep 2025

8/10 Good

Freya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was showing its age a bit, the carpets weren’t the cleanest but the beds sheets and bathroom were clean and to me that’s most important.
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby at the Front Desk is delightful and welcomed us warmly. She answered our questions and gave us suggestions for dinner. She is an excellent ambassador for the hotel.
Stayed 1 night in Sep 2025

8/10 Good

Venessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of secure parking options.
Stayed 1 night in Sep 2025

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room
Stayed 1 night in Sep 2025

6/10 Okay

Fred

Stayed 3 nights in Sep 2025

10/10 Excellent

Janette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the Comox Valley. There are plenty of places to eat nearby. The neighbourhood is very walkable. There is a nice spa across the street. Staff are young, friendly and very helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Peter, Mill Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry in another building
Stayed 6 nights in Sep 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Amenities
Chose this hotel mainly for the pub/restaurant, would definitely stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Stayed 1 night in Sep 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and roomy.Staff was freindly.Only wished they had a pool and hot tub
Stayed 3 nights in Sep 2025

8/10 Good

Sandra, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Best Western the Westerley is well located in Courtenay. We found it very central for visiting with family in Comox or sightseeing in the area. There are lots of dining options in easy walking distance. Our room was huge, comfortable and clean.
Stayed 3 nights in Aug 2025