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Sandman Hotel Cranbrook

2.5 star property

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Photo gallery for Sandman Hotel Cranbrook

Interior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 2 Double Beds, Kitchen
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Pool
  • Gym

Explore the area

Map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Cranbrook History Centre
    ‪12 min walk‬
  • Cranbrook Golf and Country Club
    ‪3 min drive‬
  • St. Eugene Golf Course
    ‪7 min drive‬
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 26.8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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Courtyard

Days Inn & Conference Centre by Wyndham Cranbrook

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1399)
The price is €87
for 1 room
includes taxes & fees
15 May - 16 May
Days Inn & Conference Centre by Wyndham Cranbrook

About this property

Sandman Hotel Cranbrook

Hotel in Cranbrook with a fitness center and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station. Limited housekeeping is available.
Sandman Hotel Cranbrook offers 72 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sandman Hotel Cranbrook. During your stay, you're just a quick walk from Cranbrook Mall. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at Denny's Restaurant, a family restaurant that serves American cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a business center, meeting rooms, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Cranbrook Mall and MBSS Grounds
  • Pets welcome for a fee (restrictions apply)
Sandman Hotel Cranbrook offers its guests an indoor pool and a fitness center. There's a restaurant on site. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Sandman Hotel Cranbrook also features room service (during limited hours) and express check-out. Self parking is free.

This Cranbrook hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 4:00 AM to 1:00 PM.
Denny's Restaurant - This family restaurant specializes in American cuisine. Open 24 hours.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Sandman Hotel Cranbrook Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 208 out of 788 reviews
Rating 8 - Good. 270 out of 788 reviews
Rating 6 - Okay. 166 out of 788 reviews
Rating 4 - Poor. 85 out of 788 reviews
Rating 2 - Terrible. 59 out of 788 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Desk Manager was obliging and set us up in a newly redecorated room close to the lobby. We were able to store a bicycle overnight as well, peace of mind knowing it wouldn’t get nabbed We just miss a breakfast option!
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall happy with our stay, bed was very comfortable, hotel is showing its age a bit, bathroom needs a reno, looks like the carpets and furniture have been updated, tv could be bigger but it always can be bigger lol, i'll be back next time i stay in Cranbrook for sure, price is on point
Stayed 3 nights in Jan 2025

8/10 Good

Janet

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Bobby-Jean

Stayed 1 night in Sep 2024

6/10 Okay

Zsolt

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
The bathroom was dirty, hair everywhere, even on the back of the door and ceiling ...
Stayed 1 night in Dec 2024

4/10 Poor

Melvin

Travelled with pets, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The price for that hotel is too much it is an old building, the door was broken
Stayed 1 night in Oct 2024

2/10 Terrible

Devon, Whitehorse

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally below average budget hotel. Chairs were stained, room wasn’t clean. Diesel pickups idling directly outside the room fill it full of exhaust fumes. Cleanliness is not a word to describe these rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas R

Stayed 1 night in Dec 2024

2/10 Terrible

steven

They did not have my reservation, that was prepaid!
Stayed 1 night in Dec 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandmans are usually hit or miss with the boys being okay. This is the best service I've ever received at a sandman and they are so accommodating and good at customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Bobby-Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not a deal breaker, just no elevator
Stayed 1 night in Nov 2024

8/10 Good

Kailey

Stayed 1 night in Nov 2024

2/10 Terrible

Ana maria

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The power went out while we were outside and no one told us so when we came back we were all confused and the staff offered no help.
Stayed 1 night in Nov 2024

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Roberta

Disliked: Property conditions & facilities
There was a lot in the room that didnt work and they have a rodent problem
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

john

Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage canz where half full in the room pool was closed coffee still in coffee maker when we checked into room shower tub all cipped
Stayed 1 night in Nov 2024