Novotel Criciuma

4.0 star property

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Photo gallery for Novotel Criciuma

Reception
Fitness facility
Miscellaneous
Bar (on property)
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Jorge Elias de Lucca, Criciuma, Santa Catarina, 88813-390
  • Place, Nations Park
    ‪4 min drive‬
  • Place, Congress Square
    ‪7 min drive‬
  • Place, Centennial Park
    ‪10 min drive‬
  • Airport, Jaguaruna (JJG-Humberto Ghizzo Bortoluzzi Regional)
    ‪37 min drive‬

Room options

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Superior Room, 1 Double Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Executive Room, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

Novotel Criciuma

Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Change of towels is available on request.
Novotel Criciuma offers 124 air-conditioned accommodations with minibars and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Novotel Criciuma, you'll be within walking distance of Nations Park. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with massages at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from Nations Park and a few minutes from Congress Square
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Novotel Criciuma offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A complimentary children's club, tour/ticket assistance, and a garden are also featured at Novotel Criciuma. Parking is available for a fee.

This 4-star Criciuma hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Novotel Criciuma has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (BRL 33 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: BRL 76 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 100 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls and litter boxes are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 76 per person
  • Covered valet parking fee: BRL 33 per day
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Criciuma Hotel
Novotel Criciuma Criciuma
Novotel Criciuma Hotel Criciuma

Novotel Criciuma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 293 out of 393 reviews
Rating 8 - Good. 65 out of 393 reviews
Rating 6 - Okay. 24 out of 393 reviews
Rating 4 - Poor. 3 out of 393 reviews
Rating 2 - Terrible. 8 out of 393 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities
O hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
The service is great.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were beautiful. Cleaning staff was great. The only thing i didnt like was having to oay for parking. Everyhtijgbekse was beautiful and amazing. Id definitely stay there again
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Novotel in Criciúma, Santa Catarina, is simply the BEST hotel in town. The hotel is newer, has a Jacuzzi, (dry) sauna, valet parking (for a fee), a nice small gym room, the bedrooms are well designed and decorated, with sound proof windows and awesome blackout curtains, the bathrooms are spacious and also well decorated . The front desk team is great, shout-out to Marcelo and Julie. The breakfast is FANTASTIC, with an excellent variety of food, fruits, coffees, breads, cakes, juices, and everything is fresh. The hotel isn't too close to the city center, but is next door the a very nice shopping mall, called Nações Shopping. Totally worth it to stay at this hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

NATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally worth it

My family was making a 8 hour trip and this was the half way point for us. We have stayed in many hotels and this by far was on the top of our list. We have a 2 year old and a 1 month old and this was the perfect place. Breakfast was amazing and far surpassed our expectations. Very good food. My wife cant eat gluten or drink milk and still it was able to satisfy her for breakfast with no issue at all. If we ever make thos trip again, we will for sure stay here. Very good place with great service.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room was very clean with a small shopping mall next to the property, service from check in to checkout was quick and professional. My only compliment: The Jacuzzi water temperature wasn't that hot and I had no clue how to change it but I was too wet and lazy to ask for assistance.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Arno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not easy. They don’t have an automatic system of access.
Stayed 4 nights in May 2025
Verified

8/10 Good

Fernando

Liked: Staff & service, amenities, property conditions & facilities
Essa semana fiquei em dois quarto diferentes por conta da minha agenda. Acho que a limpeza precisa melhorar. Dentro do box no banheiro de um quarto estava cheio de cabelos. No outro quarto, vi que ficaram grudados no meu corpo cabelos compridos, não sei se era a toalha ou a cama.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quarto com coisas quebradas
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities
Como de costume, padrão Novotel de excelência. Quarto completo, banho bom com otimas amenidades de banheiro. Excelente cafe da manhã. Bem localizado junto ao shopping da cidade
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marilia

Liked: Cleanliness, staff & service, amenities
Ficar no Novotel Criciúma é sempre muito prazeroso. Seja pela ótima equipe, pelo confortável quarto ou pelo delicioso café da manhã. Sem falar nas opções do restaurante que nos acolhem após uma longa viagem.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jaime Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo em tudo.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities
Excepcional
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel com um todo. Muito confortável e prático, shopping grande ao lado.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, amenities
Tudo ok.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities
Quarto
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MARCELO DE

Liked: Cleanliness, staff & service, amenities
Hotel Muito Bom
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ótimo
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
Tudo maravilhoso. Recepção, quartos, limpeza.... Café da manhã é um espetáculo a parte! Com certeza é um dos meus lugares favoritos!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities
Tudo Excelente!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities
Ambiente aconchegante e moderno!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secador de cabelo estragado
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente café da manhã com várias saudáveis e de excelente sabor. Fiz massagem no serviço de Spa, um dos melhores que já recebi.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hulianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários super educados e queridos. Local uma delicia
Stayed 5 nights in Sep 2025