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Mentone Hotel

3.0 star property

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Photo gallery for Mentone Hotel

Outdoor dining
Triple Room
Daily buffet breakfast (GBP 12 per person)
Lobby sitting area
Courtyard Single Room En-Suite | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
54-56 Cartwright Gardens, London, England, WC1H 9EL
  • Place, University College London
    ‪3 min walk‬
  • Place, Russell Square
    ‪5 min walk‬
  • Place, The British Museum
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(14 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(10 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

7.0 out of 10
Good
(6 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Family Room

Family Room

Family Room

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Small Double Room (Top Floor)

Small Double Room (Top Floor)

Small Double Room (Top Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double En-suite Lower Ground

Small Double En-suite Lower Ground

Small Double En-suite Lower Ground

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Courtyard Single Room En-Suite

Courtyard Single Room En-Suite

Courtyard Single Room En-Suite

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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includes taxes & fees
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About this property

Mentone Hotel

Along with tour/ticket assistance, this smoke-free hotel has a garden and a front-desk safe. WiFi in public areas is free.
Mentone Hotel offers 43 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mentone Hotel. During your stay, you're just a quick walk from Russell Square. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes tennis courts
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from The British Museum and 6 minutes from Piccadilly Circus
As a guest of Mentone Hotel, you'll find tour/ticket assistance, a garden, and a front-desk safe. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 12 per person

Things to do

  • Tennis

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual fire alarm

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Government-issued photo identification and a credit card or debit card is required at check-in.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Air conditioning is not provided
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Mentone
Mentone Hotel
Mentone Hotel London
Mentone London
Mentone Hotel London, England
Mentone Hotel Hotel
Mentone Hotel London
Mentone Hotel Hotel London

Mentone Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 294 out of 1000 reviews
Rating 8 - Good. 453 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Great hotel very clean and well presented
Stayed 1 night in Dec 2025

4/10 Poor

alasdair

Liked: Staff & service
Disliked: Amenities
The room was clean enough, however I found it hard to sleep with creaking stars and loose floorboards in the room above me. The WiFi is terrible so if you require connectivity to carry out work I would not consider here. Probably the worst I’ve come across in London so far. There is no bin provided in the room so you have to put waste into a carrier which in my case was not removed when the room was tidied, so there was a stale smell of food waste when I returned to the room that evening. On the plus side the staff are very friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Clean, great location and good breakfast m. What’s not to like!!
Stayed 3 nights in Dec 2025

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very comfortable and spotless.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very welcoming, felt like I was staying with family! Very small rooms but clean and had everything we needed! Great price for a London hotel with excellent location close to everything!
Stayed 2 nights in Dec 2025

10/10 Excellent

Gregory, Pompano Beach

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean, peaceful and the front desk reception team was receptive and accommodating. We also were able to store our luggage so that we could venture out and explore the touristy points of interest by train.
Stayed 1 night in Dec 2025

8/10 Good

Stephan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good room and friendly staff
Stayed 4 nights in Nov 2025

8/10 Good

Jun

Business traveller
Liked: Staff & service
The hotel itself was refurbished from actual homes with several floors with squeeky floors, steep stairs and narrow walkways. The room allocated was decent although with a modern though small bathroom but for a person of my size it's sufficient, can't imagine if someone who is on the plus size of which might find the bathroom a tight squeeze. The hot water is definitely a wait, as it took nearly 5mins plus to get decent hot water in the shower. The breakfast was the only plus side as the baked goods and English breakfast spread was fresh and hot. Though space within the dinning area is tight, and the smell of food goes directly up to the rooms, not to mention the soundproofing is horrible, where you can hear the conversations, TV sounds, and young passionate couple next door. if you want to iron your shirts, bring your own portable one as you might need to iron a communal one right in front of other rooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elspeth

Stayed 1 night in Nov 2025

10/10 Excellent

Sharima Sahib, Sunrise

Stayed 6 nights in Nov 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff really friendly and rooms were clean and modern
Stayed 1 night in Nov 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

4/10 Poor

DF

Business traveller
Liked: Staff & service
The room was dangerous, with 2 floors and a open staircase with very narrow steps. The only way down was backwards.
Stairs from bedroom area upstairs
Narrow and open stairs
Downstairs bathroom and wardrobe is very inconvenient
Staircase as enter room
Stayed 1 night in Nov 2025

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Maria Alejandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in central london. Easy access to main train stations. The staff is great! I had meet already a few receptionist and they are welcoming and kind.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just great
Stayed 1 night in Oct 2025

10/10 Excellent

Gill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean well maintained hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third week staying here. Lovely staff , easy to talk to and ready to help you. Room is great for a couple of nights. Easy access to Euston; Kings Cross and bus stations too.
Stayed 1 night in Oct 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Room small but comfy, ideal for the one night stay. Very convenient for the Eurostar. Very good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

philip

Liked: Cleanliness, staff & service
No lighting at the top of the stairs so could not see anything when coming back in the evenings. No signs to show which stairs led to which room numbers. The stairs to the top floor were winding and very narrow. Is this code compliant? These were difficult to navigate especially with luggage. No exit signs were inatalled. Is this code compliant?
Stayed 4 nights in Sep 2025

6/10 Okay

Anastasia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Clean room not very helpful staff

Clean room, very small one. I asked for an iron at the reception, but they refused to bring it to the room, offered to go down to iron. Very unhelpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

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