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Mentone Hotel

3.0 star property
VIP Access

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Photo gallery for Mentone Hotel

Outdoor dining
Triple Room
Courtyard Single Room En-Suite | Terrace/patio
Lobby sitting area
Daily buffet breakfast (GBP 12 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
54-56 Cartwright Gardens, London, England, WC1H 9EL
  • Place, University College London
    ‪3 min walk‬
  • Place, Russell Square
    ‪5 min walk‬
  • Place, The British Museum
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(13 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

7.0 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Family Room

Family Room

Family Room

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Small Double Room (Top Floor)

Small Double Room (Top Floor)

Small Double Room (Top Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double En-suite Lower Ground

Small Double En-suite Lower Ground

Small Double En-suite Lower Ground

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Courtyard Single Room En-Suite

Courtyard Single Room En-Suite

Courtyard Single Room En-Suite

  • Sleeps 1
  • 1 Single Bed

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About this property

Mentone Hotel

Hotel in London, near The British Museum
Along with tour/ticket assistance, this smoke-free hotel has a garden and a front-desk safe. WiFi in public areas is free.
Mentone Hotel offers 43 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mentone Hotel. During your stay, you're just a quick walk from Russell Square. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes tennis courts
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from The British Museum and 6 minutes from Piccadilly Circus
As a guest of Mentone Hotel, you'll find tour/ticket assistance, a garden, and a front-desk safe. Public spaces have free WiFi.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 12 per person

Things to do

  • Tennis

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual fire alarm

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Government-issued photo identification and a credit card or debit card is required at check-in.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Air conditioning is not provided
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Mentone
Mentone Hotel
Mentone Hotel London
Mentone London
Mentone Hotel London, England
Mentone Hotel Hotel
Mentone Hotel London
Mentone Hotel Hotel London

Mentone Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 286 out of 1000 reviews
Rating 8 - Good. 453 out of 1000 reviews
Rating 6 - Okay. 162 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

DF

Business traveller
Liked: Staff & service
The room was dangerous, with 2 floors and a open staircase with very narrow steps. The only way down was backwards.
Stairs from bedroom area upstairs
Narrow and open stairs
Downstairs bathroom and wardrobe is very inconvenient
Staircase as enter room
Stayed 1 night in Nov 2025

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Maria Alejandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in central london. Easy access to main train stations. The staff is great! I had meet already a few receptionist and they are welcoming and kind.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just great
Stayed 1 night in Oct 2025

10/10 Excellent

Gill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean well maintained hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third week staying here. Lovely staff , easy to talk to and ready to help you. Room is great for a couple of nights. Easy access to Euston; Kings Cross and bus stations too.
Stayed 1 night in Oct 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Room small but comfy, ideal for the one night stay. Very convenient for the Eurostar. Very good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

philip

Liked: Cleanliness, staff & service
No lighting at the top of the stairs so could not see anything when coming back in the evenings. No signs to show which stairs led to which room numbers. The stairs to the top floor were winding and very narrow. Is this code compliant? These were difficult to navigate especially with luggage. No exit signs were inatalled. Is this code compliant?
Stayed 4 nights in Sep 2025

6/10 Okay

Anastasia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Clean room not very helpful staff

Clean room, very small one. I asked for an iron at the reception, but they refused to bring it to the room, offered to go down to iron. Very unhelpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is par for the course for a traditional London hotel room. The room we stayed in would not be suitable for large or numerous luggage. Typical to traditional London hotels, there is no elevator. The stairs are narrow for "ground" and upstairs rooms, and to reach the area where breakfast was served. Some amenities are hand/body wash soap and shampoo. Water pot to heat water for instant coffee or tea. No heat for those cold London nights, but staff will provide a blanket on request. Our room was pitched from one corner to the opposite diagonal corner. Across the street, you can find a tennis court. Nice variety of food offerings within a block that you are not reliant on the train station offerings.
Shower stall
View to entryway
Garden view
Sleeping room
Stayed 3 nights in Sep 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, property conditions & facilities

Anyone for tennis

Stylish small hotel in a sheltered terrace not far from Kings Cross. Decent eateries and bars in the area. Worth a visit and quite comfy.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, at last!

At last! A reasonably priced hotel close to St Pancras international which is really really good! Yes the free upgrade from a single room to a massive quadruple helped. Yes the unexpected complimentary bottle of wine helped too. But regardless of that, this is a lovely hotel which is clean and on really good condition, all helped by the incredibly friendly, good natured staff. I’ll most certainly be back!
Stayed 1 night in Sep 2025

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station, beautiful neighborhood, but no lift and firm beds
Stayed 3 nights in Aug 2025

6/10 Okay

alasdair

Business traveller
Liked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location for the tubes and was very clean, with nice staff. The only downsides were you wasn't allowed to check in, even 1 minute before 2pm, even if your room was ready and the room itself was very small, with a small double bed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true hidden gem in London!
Stayed 4 nights in Jul 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Excellent hotel. Lovely room and helpful staff. Location was close to Euston so great for us and a nice 30 minutes stroll into the West End. Breakfast was great with a good choice and good value for money. Lovely little pub just around the corner as well. Would definitely stay here again
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family

Won’t be staying again

The hotel does not offer AC which is stated on the website but I didn’t expect the room to be an inferno. The heat kept us awake all night!! The rooms above us were so noisy you can hear every footstep sounds like the ceiling is going to cave in. The double beds are more like a large single.
Stayed 1 night in Jul 2025

8/10 Good

Annie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean modern room. Nice touch with bottle of wine. Pleasant staff. Fan provided but not powerful enough for heatwave night! Informed them I'd arrive very late but when I arrived the concierge had gone and a phone number was left. Phone was dead so couldn't contact! Went next door to lovely owner of Avon more hotel who helped out. Apparently many tourists without UK SIM have problems calling the concierge too. Turned out he was in the basement all along - suggest a direct link to his room in future, or a video doorbell app!
Stayed 1 night in Jul 2025

8/10 Good

Lela

Travelled with group
Liked: Staff & service, amenities
Overall, this was a good hotel. My friends and I stayed in the top floor of this small hotel for our trip to London. Highlights are easy access to the metro station and neighborhood feels very safe and walkable. Really our only complaint is that there was occasionally the smell of sewage coming from the bathroom. The rooms and bathroom were kept clean, but the smell was noticeable (only at certain times and unrelated to our usage of the bathroom). Overall, this hotel met our expectations. Clean, comfortable and convenient!
Stayed 5 nights in Jul 2025

6/10 Okay

Ruige

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Clean, good usage of small room space
Stayed 2 nights in Jul 2025

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