Dakar Luxury Hotels

"Overall my stay was good. The staff were polite, the faculty were clean and in good condition, and the food was very good. Unfortunately, the checkout experience was very disappointing. I had an early flight at 7am and arranged a 5am pick. I was waited ovy15min. which already made me worried about missing my flight. Because I was in a rush, I paid what I was told and left. However, as I was about to exit the hotel, security stopped my car and asked me to return to reception. Two staff insisted I had additional charges for tax and food. At this point, I strongly felt I was being overcharged, and the situation became stressful. I didn’t have time to go back in forth correcting them, as my only priority was catching my flight. I told them to charge me my card whatever they believed was necessary so I could leave. The way the situation was handled felt like was being hassled and "

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