Dreams Riviera Cancun Resort & Spa - All Inclusive - Reviews, Photos & Rates

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VIP Access

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Where to?

Dates

May 2025

June 2025

3 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Hot tub

Explore the area

Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580

Puerto Morelos Beach
‪4 min walk‬
Ojo de Agua Beach
‪6 min drive‬
Puerto Morelos Town Square
‪6 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪23 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium Deluxe with Plunge Pool Double Beds

66 sq m
Sleeps 4
2 Double Beds

Free minibar, in-room safe, desk, laptop workspace

Premium Deluxe Tropical View Double

42 sq m
Sleeps 4
2 Double Beds

Preferred Club with Plunge Pool King Bed

50 sq m
Sleeps 3
1 King Bed

Preferred Club Tropical View Double

Sleeps 4
2 Double Beds

Premium Deluxe Double

Sleeps 4
2 Double Beds

Preferred Club Ocean View & Pool Front King Bed

52 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club Ocean Front Presidential Suite

268 sq m
Ocean view
Sleeps 5
1 King Bed

Preferred Club Ocean View King Bed

40 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club Ocean Front Honeymoon Suite

63 sq m
Ocean view
Sleeps 2
1 King Bed

Preferred Club with Plunge Pool Double Beds

50 sq m
Sleeps 4
2 Double Beds

Premium Deluxe King

Sleeps 3
1 King Bed

Preferred Club Ocean View Double Beds

41 sq m
Ocean view
Sleeps 4
2 Double Beds

Preferred Club Ocean Front Governor Suite

146 sq m
Ocean view
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Premium Deluxe Ocean View Double Beds

42 sq m
Ocean view
Sleeps 4
2 Double Beds

Premium Deluxe Tropical King

43 sq m
Sleeps 3
1 King Bed

Premium Deluxe with Plunge Pool King Bed

66 sq m
Sleeps 3
1 King Bed

Premium Deluxe Ocean View King Bed

43 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club Tropical View King

Sleeps 3
1 King Bed

Preferred Club Ocean Front Master Suite

112 sq m
Ocean view
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Family Suite, Connecting Rooms (Preferred Club)

83 sq m
Partial ocean view
Sleeps 7
1 King Bed and 2 Double Beds

Preferred Club Ocean Front Bridal Suite

Ocean view
Sleeps 2
1 King Bed

Family Suite Premium

83 sq m
Sleeps 7
1 King Bed and 2 Double Beds

Preferred Club Ocean View & Pool Front Double Beds

52 sq m
Ocean view
Sleeps 4
2 Double Beds

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About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

Luxury property on the beach, with 3 outdoor pools

Catch some rays at the beach or spend the day relaxing at Dreams Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.

Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of Dreams Riviera Cancun Resort & Spa - All Inclusive's great beach location. During your stay, you're just a quick walk from Puerto Morelos Beach. Features include free WiFi in public areas, free valet parking, and a free manager's reception.

Free WiFi
Free valet parking and self parking
Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants and 6 bars/lounges
Splash around at the waterslide or swim in the 3 outdoor pools
Indulge with facials, body wraps, or body treatments at Dreams Spa by Pevonia
Services include babysitting, a kid's club, and dry cleaning/laundry
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the clean accommodations and the pool
Just a 4-minute walk from Puerto Morelos Beach and 6 minutes by car from Puerto Morelos Town Square

Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Dreams Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

The property hosts a free manager's reception daily.

Bordeaux - This restaurant specializes in French cuisine and serves dinner only.

El Patio - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Oceana - This seafood restaurant specializes in seafood and serves breakfast, lunch, dinner, and light fare. Open daily.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service (limited menu)

In-room minibar (all beverages included)

Water activities

Kayaking

Snorkeling

Land activities

Bicycling

Soccer

Volleyball

Lessons/classes/games

Aerobics

Cooking

Dancing

Language

Yoga

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site

Food and drink

Free breakfast available
2 beach bars
6 bars/lounges
9 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Bordeaux
El Patio
Himitsu
Oceana
Portofino

Things to do

3 outdoor pools
Archery
Beach volleyball
Billiards/pool table
Boat tours
Children's pool
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Health club
Hot tub
Kayaking
Nightclub
Parasailing
Personal motorised watercraft
Pilates classes
Sailing
Sauna
Scuba diving
Shopping
Snorkelling
Steam room
TV in common areas
Water skiing
Waterslide
Windsurfing
Yoga classes

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's pool
DVD player
Free children's club
Free cot
Free rollaway/extra bed
Grocery/convenience store
Laundry facilities
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre (8,342 square foot of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

12 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Free rollaway/extra bed

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Slippers
Towels provided

Entertainment

37-inch plasma TV with premium satellite channels
DVD player
IPod dock

Food and drink

24-hour room service
Free bottled water
Free stocked minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Desk
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Mobile key entry
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Dreams Riviera Cancun Resort & Spa - All Inclusive

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos

Dreams Riviera Cancun Puerto Morelos

Dreams Riviera Cancun Inclusi

Dreams Riviera Cancun Resort All Inclusive Puerto Morelos

Dreams Riviera Cancun Hotel Puerto Morelos

Dreams Riviera Cancun Resort Spa

Dreams Riviera Cancun Resort Spa All Inclusive

Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Okay

Kelsey

Travelled with family, Travelled with family and small children

4 Feb 2025

Liked: Cleanliness, staff & service

The staff is extremely friendly and helpful. Our room was nice and the pools/facility were clean. The beach was our biggest complaint. There was a ton of seaweed (which I know is out of the resort’s control), but there is hardly any chairs or places to hang out on the beach. Plus the website says there are multiple water sports included in your stay but there were none available (kayaks, paddle boards, snorkels… etc.). Our other issue were ALL the weddings. We stayed from Wednesday-Monday and there were at least 1-2 weddings every evening so you couldn’t hang out by any pool or beach area after 5ish without feeling like you’re in the way of the wedding or listening to the service/reception.

Stayed 5 nights in Jan 2025

10/10 Excellent

Arelis

3 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The experience was amazing, staff was so friendly and helpful everywhere you go. The beach was beautiful. I went with my best friends and we love taking picture so we were glad there was many “astheticly pleasing” places in the resort to take pictures. I wish we would’ve stayed longer, it was an amazing time. I would recommend having other activities booked outside of the resort so you can have more fun but other than that there is a lot of daily activities you can do in the resort.

Stayed 4 nights in Jan 2025

8/10 Good

Shelly

3 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

10/10 Excellent

Mohammad Reza

2 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

10/10 Excellent

Kaitlyn Maria

Travelled with family

1 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved the staff and vibe of the resort.

Stayed 7 nights in Jan 2025

8/10 Good

JENNY

Travelled with partner

1 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Service and facilities excellent. Food options could be better. Overall, an enjoyable stay.

Stayed 3 nights in Jan 2025

6/10 Okay

Helenita

Travelled with family

31 Jan 2025

Liked: Cleanliness, staff & service

Limited options for restaurants throughout the day. Food, overall, is average. Entertainment, daytime scheduled activities are limited.

Stayed 4 nights in Jan 2025

10/10 Excellent

Peter

31 Jan 2025

Stayed 3 nights in Jan 2025

8/10 Good

Carline

Travelled with partner

31 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property & what you would expect of all inclusive food (not mind blowing but good enough). Some restaurants were unexpectedly closed for dinner so hard to keep up with the times & others were picky about dress code despite us being formally dressed (it’s vacation, why no shorts??). #1 word of advice; be careful of what room you choose!! The wind was blowing so hard It sounded like horns were outside of the window the ENTIRE night. I’ve never had to sleep with headphones before this. We were already halfway into the stay so i didn’t formally complain, but It was brutal! Overall would recommend

Stayed 3 nights in Jan 2025

8/10 Good

Anuj

31 Jan 2025

Stayed 7 nights in Jan 2025

10/10 Excellent

Djuven

Travelled with group

30 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the staff were friendly, the room was big and spacious, food was delicious! Overall cozy

Stayed 4 nights in Jan 2025

8/10 Good

Ramandeep

Travelled with partner

30 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The entertainment was amazing! Uzzy & Giovanna are outstanding! Everyone was so so accommodating. Staff & everyone are extremely kind & helpful & ensure you have the best experience! Recommend to families! As it makes you feel so safe. Booking spa times & actives is made so simple by there impeccable service we had a great stay! & would love to come back!

Stayed 5 nights in Jan 2025

8/10 Good

Elizabeth

29 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2025

10/10 Excellent

Evie

Travelled with partner

28 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent services and employees

Stayed 3 nights in Jan 2025

8/10 Good

Monica

Travelled with partner

27 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Too many kids

Stayed 7 nights in Jan 2025

10/10 Excellent

Tyler

Travelled with group

27 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was so welcoming from the day I was dropped off by transportation to the day I left. Customer service was excellent

Stayed 4 nights in Jan 2025

8/10 Good

Stephanie

Travelled with group

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely property with an outstanding staff!

Stayed 3 nights in Jan 2025

10/10 Excellent

Mynor

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Jan 2025

10/10 Excellent

Robert Marshall

25 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was outstanding. Smaller resort . Food was just above average.

Stayed 7 nights in Jan 2025

10/10 Excellent

George

25 Jan 2025

Everything

Stayed 3 nights in Jan 2025

10/10 Excellent

Khachik

22 Jan 2025

Stayed 9 nights in Jan 2025

10/10 Excellent

Farisa

Travelled with family

22 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelkent

Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Travelled with family

20 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great food well maintained friendly staff

Stayed 7 nights in Jan 2025

8/10 Good

Jody

Travelled with family

19 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyed the stay. Staff were excellent. Plunge pool was nit heated and too cold to use. Food was quite good.

Stayed 7 nights in Jan 2025

10/10 Excellent

Candice

Travelled with family

18 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great property, clean and beautiful. Food is average but it was an amazing resort

Stayed 5 nights in Dec 2024

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Dreams Riviera Cancun Resort & Spa - All Inclusive

Choose dates to view prices

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Deluxe with Plunge Pool Double Beds

Premium Deluxe with Plunge Pool Double Beds

View all photos for Premium Deluxe Tropical View Double

Premium Deluxe Tropical View Double

View all photos for Preferred Club with Plunge Pool King Bed

Preferred Club with Plunge Pool King Bed

View all photos for Preferred Club Tropical View Double

Preferred Club Tropical View Double

View all photos for Premium Deluxe Double

Premium Deluxe Double

View all photos for Preferred Club Ocean View & Pool Front King Bed

Preferred Club Ocean View & Pool Front King Bed

View all photos for Preferred Club Ocean Front Presidential Suite

Preferred Club Ocean Front Presidential Suite

View all photos for Preferred Club Ocean View King Bed

Preferred Club Ocean View King Bed

View all photos for Preferred Club Ocean Front Honeymoon Suite

Preferred Club Ocean Front Honeymoon Suite

View all photos for Preferred Club with Plunge Pool Double Beds

Preferred Club with Plunge Pool Double Beds

View all photos for Premium Deluxe King

Premium Deluxe King

View all photos for Preferred Club Ocean View Double Beds

Preferred Club Ocean View Double Beds

View all photos for Preferred Club Ocean Front Governor Suite

Preferred Club Ocean Front Governor Suite

View all photos for Premium Deluxe Ocean View Double Beds

Premium Deluxe Ocean View Double Beds

View all photos for Premium Deluxe Tropical King

Premium Deluxe Tropical King

View all photos for Premium Deluxe with Plunge Pool King Bed

Premium Deluxe with Plunge Pool King Bed

View all photos for Premium Deluxe Ocean View King Bed

Premium Deluxe Ocean View King Bed

View all photos for Preferred Club Tropical View King

Preferred Club Tropical View King

View all photos for Preferred Club Ocean Front Master Suite

Preferred Club Ocean Front Master Suite

View all photos for Family Suite, Connecting Rooms (Preferred Club)

Family Suite, Connecting Rooms (Preferred Club)

View all photos for Preferred Club Ocean Front Bridal Suite

Preferred Club Ocean Front Bridal Suite

View all photos for Family Suite Premium

Family Suite Premium

View all photos for Preferred Club Ocean View & Pool Front Double Beds

Preferred Club Ocean View & Pool Front Double Beds

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About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Water activities

Land activities

Lessons/classes/games

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom