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Ocean Riviera Paradise All Inclusive

5.0 star property

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Free minibar, in-room safe, desk, free WiFi
View from room
10 bars/lounges, 4 swim-up bars, 4 poolside bars
Privilege Master Suite RoofTop | Terrace/patio
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite RoofTop

Privilege Master Suite RoofTop

Privilege Master Suite RoofTop

  • Ocean view
  • 186 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.2 out of 10
Very good
(115 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 115 sq m
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(33 reviews)
  • 57 sq m
  • Sleeps 4

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(20 reviews)
  • Garden view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Standard

Junior Suite Standard

Junior Suite Standard

8.4 out of 10
Very good
(141 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

Junior Room, Pool View (suite)

9.0 out of 10
Wonderful
(4 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Free minibar, in-room safe, desk, free WiFi

Standard Room, Non Smoking

  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Non Smoking, Pool View

Standard Room, Non Smoking, Pool View

Standard Room, Non Smoking, Pool View

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Ocean Riviera Paradise All Inclusive

Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Ocean Riviera Paradise All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Xcalacoco. You'll find features like free WiFi in public areas and free self parking, plus 5 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine at Blue Moon, one of the property's 11 restaurants and 10 bars/lounges
  • Splash around at the free water park or swim in the 5 outdoor pools
  • Treat yourself to reflexology, Thai massages, or manicures and pedicures at Despacio
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes 3 outdoor tennis courts, a 24-hour gym, and basketball
  • Guests have great things to say about the pool and the location
  • 15 minutes by car from Playa del Carmen Main Beach and 6 minutes from El Camaleón Mayakoba Golf Course
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Riviera Paradise All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 10 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a nightclub, and a 24-hour fitness center are also featured at the luxury Ocean Riviera Paradise All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen property is smoke free.

Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No lift

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.29 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1473 out of 2868 reviews
Rating 8 - Good. 714 out of 2868 reviews
Rating 6 - Okay. 359 out of 2868 reviews
Rating 4 - Poor. 173 out of 2868 reviews
Rating 2 - Terrible. 149 out of 2868 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Oluwatobi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, lots to do.
Stayed 7 nights in Dec 2025

8/10 Good

William

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Pretty much everything was really good. Needs lights in the morning to walk to the beach for sunrise. The halls,stairs, and walkway were completely dark. The Italian restaurant was great, other than that I’d stick with the buffet.
Stayed 5 nights in Dec 2025

10/10 Excellent

Maharaja Subramanian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our 4 night stay at ocean reviera was great. We enjoyed our entire stay in the resort. The rooms were clean and comfortable. The staff was courteous and the service was great. Our Kids enjoyed the water park, swimming pools , beach, bowling and the games in family lounge. Mike's coffee was great and the service from the staff was exceptional. Special mention for the restaurant Amranto and the staff. We are vegetarians and kids prefer indian food. The staff took extra care to prepare special food for us and the service was great..
Stayed 4 nights in Dec 2025

2/10 Terrible

Tahereh

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, our stay at Ocean Riviera Paradise was far below expectations. This resort markets itself as a luxury destination, but the reality was closer to an overcrowded, poorly managed property. The resort is massive, which might sound appealing, but in practice it means long walks everywhere, constant waiting, and feeling lost rather than relaxed. Getting around was exhausting, and the shuttles were inconsistent and unreliable. Service was extremely hit-or-miss. Some staff were polite, but many appeared overwhelmed or uninterested. Requests were often ignored or took multiple follow-ups, which is unacceptable for a resort of this price range.
Stayed 6 nights in Dec 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, would return!
Stayed 7 nights in Dec 2025

2/10 Terrible

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Worst all inclusive we have ever stayed at. No way this is 5 star more like 3 maybe. Pool towels were out the whole week. went the first 48hrs not able to find towels. There are hardly any bars on site and the few that there are all close between 4-6pm.(This just depends on when they feel like closing.) Food at restaurants is very mediocre. The buffet is decent, but most all food is miss labeled and they only have one person cooking in the morning, so breakfast eggs take forever to get cooked fresh. Bowling alley has 6 lanes, only 4 worked the first day and then a couple days later there was only one working lane. When arrived they said let us know if your mini fridge needs filled and we will re stock that day for you. Not true, you pay extra if you wish to have your fridge restocked during the day. The beach is not good at all and the ocean is all rocks and sea weed. There are any restrooms right next to the ocean pool and no swim up bar at the ocean pool.(They do have on waitress on site there to order drinks, but it is only one person.) The beach tends to smell most of the time due to all of the sea weed that washes up every day onto the beach. Sports bar doesn't open until 4pm and it is really just a bar with a handful of tvs. No games or anything in this space and then it turns into the night club at 11pm. The shows in the evening are awful, nothing like most other all inclusive resorts and definitely not what you would expect from a 5 star.
Stayed 6 nights in Dec 2025

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had all 3 of our rooms upgraded to swim outs, resort was great
Stayed 7 nights in Dec 2025

10/10 Excellent

Martins

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at Ocean Riviera Paradise Resort. From start to finish, everything exceeded our expectations. We stayed in a room with a rooftop terrace, which was a huge highlight and made our experience even more special. The food was amazing, with great variety and quality, and all of the staff were wonderful—friendly, attentive, and always helpful. The drinks were very good, and the entire resort is super beautiful, with well-maintained grounds and a great atmosphere. The beach area was clean and nice—maybe not the best beach we’ve ever seen, but definitely enjoyable and well cared for. Our room was spotless, and room service was excellent throughout our stay. One fun added bonus was seeing monkeys running around the resort, which made the experience even more memorable. We highly recommend booking the snorkeling package to Isla Mujeres. It was absolutely amazing—small group, great organization, and such a fun experience. Shuttle, drinks, and food were all included, which made it totally stress-free and awesome. Overall, an incredible resort and a fantastic vacation. We would happily come back!
Stayed 7 nights in Dec 2025

10/10 Excellent

Rahill

Stayed 7 nights in Dec 2025

10/10 Excellent

Dial

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
perfection 10/10
Stayed 4 nights in Dec 2025

8/10 Good

Suresh

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean , nice stay and service by ocean staffs
Stayed 4 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good, quick service. The buffet could get pretty crowded at times but overall a great experience.
Stayed 6 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were great, staff are excellent and tons of food options. Loved my stay here
Stayed 6 nights in Dec 2025

6/10 Okay

Anthony

Liked: Staff & service, amenities
Disliked: Cleanliness
Pros: Ariz and the butler staff were amazing and attentive. Seeing the monkeys in the morning was a highlight. The El Beso pool was nice. In room tub was wonderful for bubble baths. Cons: Rooms were very run down. We started in one room and were moved to a second because of multiple issues with the first. The second was much better but was not without issues. Privilege pool floor was broken and crumbling in spots. Food overall was ok. Buffet was ok for dinner. Lo Locando and Sakura were good. Route 66 and the Steak House were not good. Trolley was great. Sports Bar doesn’t open for 1pm NFL games if that matters to you. Asked almost every day (more than once) if we wanted to sit through a presentation. Finally, if you like to go into downtown PDC taxi cost $25-$27 each way. This is our 5th all inclusive in PDC and was our least favorite due to the quality of rooms and the food.
Patio chair cushion in first room
Stained couch in first room
Reading light in first room
Stayed 11 nights in Nov 2025

8/10 Good

Dorsa

Stayed 5 nights in Dec 2025

10/10 Excellent

Inderjit

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless & cleaned very well! The staff was very courteous, accommodating and friendly. Choice of restaurants was great.
Stayed 7 nights in Dec 2025

10/10 Excellent

Xiao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very nice and helpful. The pool is clean and well maintained.
Stayed 4 nights in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2025

10/10 Excellent

Ana Yesenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was the best ! we love the swim up bars at the pool !
Stayed 7 nights in Dec 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the Ocean Riviera Paradise! The property was beautiful. We loved the pool by the ocean and the ocean itself were both amazing. The coffee shop Mikes was so cute and part of our daily stops after breakfast and later in the afternoon for a pick me up. There was a park that we played in every day and a family lounge area with games. All of the restaurants were great - my son has many food allergies and every single time they asked us about the allergies and made sure they were accommodated. Many times the manager or chef walked around the buffet at Amaranto and made sure we knew which foods were allergen-free or they would make something separate for him to be sure. We really enjoyed our vacation and will definitely be back. Muchas gracias por todo.
Stayed 6 nights in Nov 2025

8/10 Good

Kenneth

Stayed 10 nights in Dec 2025

10/10 Excellent

Sameer

Stayed 4 nights in Nov 2025

10/10 Excellent

crystal n

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms people, were awesome, shows, xplore and all especially Elias, Luis, and nelly were my faves
Stayed 7 nights in Dec 2025

10/10 Excellent

Moyosore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room size, great hospitality, alot of fun activities for the family.
Stayed 4 nights in Dec 2025

10/10 Excellent

GHEORGHE, CALGARY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 8 nights in Dec 2025

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