Dreams Sapphire Resort & Spa - All Inclusive

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Property video
Club Junior Suite Ocean Front Swim Out Double
4 outdoor pools, pool umbrellas, pool loungers
Buffet

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Beach
    ‪13 min walk‬
  • Place, Puerto Morelos Town Square
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(43 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Garden view

Preferred Club Junior Suite Ocean Front Double

8.4 out of 10
Very good
(6 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

Preferred Club Junior Suite Tropical View Double

7.6 out of 10
Good
(12 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Garden view

Preferred Club Junior Suite Ocean Front Swim Out King

8.0 out of 10
Very good
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Beach view

Preferred Club Junior Suite Ocean Front Swim Out Double

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Beach view

Preferred Club Governor Suite Ocean Front King

  • 92 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

Two-Bedroom Family Suite Tropical View

9.0 out of 10
Wonderful
(2 reviews)
  • 97 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Garden view

Preferred Club Master Suite Ocean Front King

  • 97 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Ocean view

Preferred Club Master Suite Ocean Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • 97 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Beach view

Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

Club Junior Suite Ocean Front Double

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Sea view

Club Junior Suite Ocean Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Beach view

Club Junior Suite Ocean Front Swim Out Double

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Beach view

Club Master Suite Ocean Front King

  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Ocean view

Club Master Suite Ocean Front Swim Out King

  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Beach view

Club Two-Story Villa

10.0 out of 10
Exceptional
(1 review)
  • 120 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Junior Suite Tropical View King

8.4 out of 10
Very good
(68 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Garden view

Preferred Club Junior Suite Tropical View King

7.8 out of 10
Good
(9 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Garden view

Preferred Club Junior Suite Ocean Front King

7.4 out of 10
Good
(10 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

Similar properties

About this property

Dreams Sapphire Resort & Spa - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Dreams Sapphire Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with free minibar items and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Dreams Sapphire Resort & Spa - All Inclusive. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Enjoy features like free breakfast and free WiFi in public areas, plus 4 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include 8 restaurants, a coffee shop, a swim-up bar, and 3 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Treat yourself to manicures and pedicures, hydrotherapy, or reflexology at Dreams Spa by Pevonia
  • Services include babysitting, a kid's club, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the pool and the clean accommodations
  • Just a 2-minute drive from Puerto Morelos Beach and 6 minutes from Puerto Morelos Town Square
  • Dogs welcome for a fee (restrictions apply)
Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Dreams Sapphire Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this property measures 8295 square feet (771 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the luxury Dreams Sapphire Resort & Spa - All Inclusive.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
Dreams Sapphire Resort & Spa - All Inclusive has 8 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Access to golf course
Golf green fees

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 3 poolside bars
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Mini golf
  • Playground
  • Snack bar/deli
  • Stroller
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (8,295 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (112 centimetre high)
  • Magnifying mirror
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Dreams Sapphire Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 477 out of 1012 reviews
Rating 8 - Good. 248 out of 1012 reviews
Rating 6 - Okay. 149 out of 1012 reviews
Rating 4 - Poor. 53 out of 1012 reviews
Rating 2 - Terrible. 85 out of 1012 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Prince

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Big pool, water park is good. Not crowded at all. Pool was clean for the most part. Staff at the swimmup bar was great!
Stayed 4 nights in Oct 2025

8/10 Good

Leigh

Liked: Cleanliness
The Staff was absolutely amazing. Their hospitality training was fantastic. They were helpful and genuinely kind.
Stayed 3 nights in Oct 2025

6/10 Okay

Jenna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I like the amount of dining options. The service was great. My room was a terrible experience. The first thing we noticed was the dirty green lounge chair on the patio. Then our ceiling was leaking. You could see visible bubbling of the paint. The staff painted over the leak. The next day black spot appeared and bubbling returned. Then came the smell of mildew. You couch smelled of mildew. The couch pillows smelled of mildew. The bad linen and our clothes smelled damp and wet. It was very hard to sleep at night because the air conditioning caused throat irritation and mucous build up. By the forth night we were offered another room but it was already our last night. The mosquitos on the resort were terrible. It was hard to enjoy the swim out because they were so abundant. Coming home I have almost 20 itch mosquito bites. I was offered a free upgrade for my future stay but I will never visit this resort again or recommend it so I will not need that. For the price and the room discomfort, it was very expensive and not worth the price.
Stayed 5 nights in Oct 2025

2/10 Terrible

Justin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this resort to be outdated and poorly maintained. There are raccoons roaming everywhere at all times of the day and bothering guests. The buffet is rather small with limited options. I have a shellfish allergy and one day there was no chicken or beef option available. In addition, they also ask about food allergies but make no accommodations for you. My spa service was rather lack luster. They have no fans or dryers to properly dry your hands or feet. So, my mani and pedi were ruined. I was forced to walk barefoot back to my room. They also have no lighting around the property at night which makes it dangerous—especially since raccoons are running rampant. The golf carts are limited in quantity which leads to you walking everywhere—even with your suitcase. I called room service 3 times for ice and never received it and they don’t have ice machines in the residences. Lastly, this resort is described as all inclusive but when we arrived, we were asked to upgrade to get access to basic things like an adult only pool. When you upgrade, you are not given a wristband to denote that you have upgraded—which ultimately results in paying for something that isn’t needed. This was no paradise for me!
Stayed 3 nights in Oct 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff for the events at pool was amazing and fun. Mar and her team were the best! They got you involved and made sure you were having fun! The staff at the property all around was nice, hospitable, and willing to help with anything.
Stayed 4 nights in Oct 2025

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
I booked through Expedia as a VIP. I emailed them asking for early check in and a room upgrade twice because they sent me three emails stating they would discount a room upgrade by 25% and early check in at 7 am for $100. We get to the hotel at 12:15 pm and we got none of that. We went to eat and walked around and then came back. Still no room. I told them I didn't need a room upgrade, we just wanted to get in the room. Their check-in starts at 3 pm and our room was finally ready at 2:45 pm. Not good service. The "upgrade" was a view of a building and a few trees. It was the very furthest building from the amenities and I had two children with me so it was super inconvenient.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort! Great staff! Clean and accommodating. Beautiful views
Stayed 7 nights in Oct 2025

6/10 Okay

Sara Sandra

Travelled with partner
Liked: Cleanliness
We mentioned during the checking that we are VIP. We do not received any VIP access. I have a neuropathy and mention to the person during the checking because own room was very far to walk. He did not care. Very arrogant. The area is far, no elevators, and dark during the night. The place need to improve especially the desk employees
Stayed 5 nights in Oct 2025

4/10 Poor

Christine marie

Travelled with group
Disliked: Cleanliness, staff & service, amenities
VIP means nothing here.. you have to be in the preferred group to get in some restaurants, bars and pool. We had the buffet every morning because of this. The waiters could care less if we had something to drink with our meal. The Italian restaurant was nasty, no flavor. Dessert was sour. The best restaurant was french. We were not allowed in the rooftop pool either. They took our dirty towels from our room but didnt replace them with clean ones until we called. Had to call to get the mini bar restocked. Very poor service. We felt like 2nd rate guest because we were only VIP and not preferred. Will never stay here again.
Stained chair cushions
Just nasty
The water looked like mud, seaweed, just not as described
Stayed 6 nights in Oct 2025

4/10 Poor

Rinosh

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A lot of mosquitoes and power outages (no WIFI for one whole day)
Stayed 3 nights in Oct 2025

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was awesome nothing to complain about
Stayed 3 nights in Oct 2025

10/10 Excellent

Harpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have celiac and i am vegetarian. There were so many gluten free options to choose from. Gluten free muffing, cookies and cakes in the Revive bar. They are aware about cross contamination. Chef made me gluten free nachos and gluten free pizza. This is the first ever vacation when i didnt lose any weight :) place was beautiful and clean. So peaceful. Not too crowded. highly recommended
Stayed 5 nights in Sep 2025

8/10 Good

Kenisha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lovely. I recommend they provide better tasting food at the buffet.
Stayed 4 nights in Oct 2025

8/10 Good

Neil

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was three weeks in an ocean front swim out room and in the indego preferred zone. Overall, the experience was excellent. The food has improved significantly vs our last stay in 2024. Most staff were amazing and went out of their way to assist us with our 18 month child. Our biggest gripe is the number of little avoidable errors. Mini bar filled with wrong product every day and with an 18 month off we certainly did not need the extra beers. No matter how many times we asked we continued to get the wrong items. The indigo zone is beautiful but is adult only so we were unable to use many of the facilities. The beach was cleaned by the end of our three weeks but was full of seaweed everyday and the sulfur in the air damaged almost all silver jewelry. Which will lead to a costly polish on our return home. We were charged for spa services that another room had used but was unable to leave the hotel without paying for them. It’s hard to really criticize the staff as they work very hard and are always delightful to deal with. Many restaurants closed without notice leading to long delays for a table if you happened to pick the wrong time. Typically 30-60min which with a baby is not always an easy thing to manage so we ended up using room service a few nights, which was on point and easy to arrange. This was our wedding and there was a long list of mistakes. Costly mistakes. We had hoped to book for our anniversary but now look elsewhere.
Stayed 3 nights in Sep 2025

8/10 Good

Anna-lise

Stayed 7 nights in Sep 2025

6/10 Okay

Christian

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, property conditions & facilities
This was a beautiful resort. However, the beach was going to be my favorite part but the seaweed on the beach was AWFUL and the smell was worse. We paid for an upgrade for ocean view but the beach smelled and we couldn't even walk on it. It's not the resorts fault but it was disappointing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Sep 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful resort but fairly run down these days, staff where amazing and very friendly.
Stayed 11 nights in Sep 2025

10/10 Excellent

Beatriz De Los Angeles

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a short drive from the airport. I loved the nature paths to the rooms, as well as the big pool with enough space for everyone. The resort never felt crowded. The food options were great. Despite being an all-inclusive, the drinks were actually good. Also very family friendly!
Stayed 4 nights in Sep 2025

10/10 Excellent

CHRISTOPHER DEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Jul 2025

8/10 Good

Jehu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is very beautiful, unfortunately the beach was not. Though they were cleaning it up the state that I saw the beach in was unacceptable. Especially since there were other sections on the same beach that were a lot cleaner. Additionally who ever is in charge of the events planning, if they could please put in place something native to Mexico. The views from the Sky Bar/Infinity pool are absolutely breathtaking definitely worth the additional $60.00.
Stayed 4 nights in Sep 2025

2/10 Terrible

Terez

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome trip great place
Stayed 2 nights in Aug 2025

8/10 Good

Saphie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Stayed 4 nights in Sep 2025