Dreams Sapphire Resort & Spa - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Property video
NEW Preferred Club Indigo Junior Swim Out Ocean Front King
Rooftop terrace
Ballroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast included

Explore the area

View in a map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Beach
    ‪11 min walk‬
  • Place, Ojo de Agua Beach
    ‪5 min drive‬
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(43 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front Double

8.4 out of 10
Very good
(6 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Tropical View Double

7.6 out of 10
Good
(11 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Beach Front Swim Out King

8.0 out of 10
Very good
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Beach Front Swim Out Double

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Governor Suite

  • 92 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Junior Suite Tropical View

9.0 out of 10
Wonderful
(2 reviews)
  • 97 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Family Junior Suite Tropical View

  • 97 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Master Suite Ocean Front King

  • 97 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

Preferred Club Master Suite Beach Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • 97 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 Twin Bed

Junior Suite, 1 King Bed (Deluxe)

9.0 out of 10
Wonderful
(12 reviews)
  • 48 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds (Deluxe)

8.4 out of 10
Very good
(9 reviews)
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

NEW Preferred Club Indigo Junior Suite Ocean Front King

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

NEW Preferred Club Indigo Junior Suite Ocean Front Double

  • 57 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

NEW Preferred Club Indigo Junior Swim Out Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

  • 57 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Double Beds

NEW Preferred Club Indigo Master Suite Ocean Front

  • 114 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

  • 114 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 2 Double Beds

NEW Preferred Club Indigo Two-Story Villa

10.0 out of 10
Exceptional
(1 review)
  • 120 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Deluxe Junior Suite Tropical View King

8.2 out of 10
Very good
(65 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Tropical View King

7.6 out of 10
Good
(8 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front King

7.4 out of 10
Good
(10 reviews)
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Dreams Sapphire Resort & Spa - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Dreams Sapphire Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with iPod docking stations and free minibar items. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in September 2019.

2 outdoor tennis courts, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa by Pevonia has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Dreams Sapphire Resort & Spa - All Inclusive. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Enjoy features like free breakfast and free WiFi in public areas, plus 4 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include 8 restaurants, a coffee shop, a swim-up bar, and 3 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Treat yourself to body scrubs, body wraps, or Swedish massages at Dreams Spa by Pevonia
  • Services include babysitting, a kid's club, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the pool and the restaurant
  • Just a 2-minute drive from Puerto Morelos Beach and 8 minutes from Puerto Morelos Town Square
  • Dogs welcome for a fee (restrictions apply)
Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Dreams Sapphire Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this property measures 8295 square feet (771 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the luxury Dreams Sapphire Resort & Spa - All Inclusive.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
Dreams Sapphire Resort & Spa - All Inclusive has 8 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball
Access to golf course
Golf green fees

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 3 poolside bars
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Mini golf
  • Playground
  • Snack bar/deli
  • Stroller
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (8,295 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (112 centimetre high)
  • Magnifying mirror
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated guestrooms - September 2019
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Reviews

Dreams Sapphire Resort & Spa - All Inclusive Reviews

8.0

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 488 out of 1035 reviews
Rating 8 - Good. 251 out of 1035 reviews
Rating 6 - Okay. 153 out of 1035 reviews
Rating 4 - Poor. 56 out of 1035 reviews
Rating 2 - Terrible. 87 out of 1035 reviews

Reviews

10/10 Excellent

Irene

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is the amount of seaweed on the beach. Approximately 10 to 12 feet of seaweed (sargassum) lined the entire shoreline and was rotting the entire time. I didn't seem like much effort was being put into clearing the shoreline during our stay. The rotting sargassum also produces an unpleasant odor that permeates the entire property. Also the potential for the seaweed situation is not highlighted in any way during the booking process. Would not recommend staying at this resort during the summer months due to sargassum.
Stayed 7 nights in Jul 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

Ace

Liked: Staff & service
Stayed 5 nights in Jul 2025

6/10 Okay

Vera

Stayed 5 nights in Jul 2025

8/10 Good

Gretchen

Stayed 3 nights in Jul 2025

8/10 Good

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Dreams Sapphire for a wedding. We booked the premium ocean front room and it was nice. The premium restaurant options were a must as I would not like to be limited to the buffet for the whole trip. Elon at the Bluewater Grill was my favorite! He listened and took care of our every need. This restaurant was best for breakfast and mimosas! We enjoyed the adult pool but it was way too hot, not refreshing at all in July. For dinner our favorite restaurant was as Bordeaux. You won’t be disappointed. The beach was off limits when we were there due to seaweed infestation. The smell was awful. Hopefully they are able to clear that for your visit. Overall it was a pleasant stay.
Stayed 1 night in Jul 2025

8/10 Good

Sarah Angela Yuk-Fung

Stayed 4 nights in Apr 2025

8/10 Good

Melissa L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Four Stars
Stayed 5 nights in Jun 2025

10/10 Excellent

Richard Michalski

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sargassum!!! Beach was horrific
Stayed 6 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay with our family at Dreams Sapphire. We had two rooms in building 1 and our rooms were in a great location near pool and beach. The staff truly makes the stay memorable. The grounds were beautiful, pool lively and food was good. We upgraded to preferred which I would recommend as check in/check out and the preferred lounge, top shelf liquor in the lounge and preferred pool made it worth the money for our family. We will return to this resort!
Stayed 5 nights in Jun 2025

10/10 Excellent

christopher

Travelled with partner
Liked: Staff & service
Out dated
Stayed 4 nights in Apr 2025

10/10 Excellent

Nevena

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff is super friendly and will make sure to help you in any way they can. Antonio from the bar was awesome. He was always smiling and ready to provide the best service. One thing i didn't like was that guests get up super ealry and i am talking about 5 am to grab their spots by the pool, so if you are like me and get up around 8 or 9, you won't find any shade. The hotel does have a rule that says if you leave your spor for 45 min, they will remove your towels and belongings; however, i haven't seen it being enforced. I do think the experience would've been different if the beach was not "invaded" by the seaweed. Hotel did meet my expectations. This was 3rd Dreams that my family and I visited and I will definitely stay at Dreams again.
Stayed 6 nights in Jul 2025

6/10 Okay

Tristan

Travelled with family, Travelled with group
Liked: Cleanliness
Had a fun time for our short stay. Staff were friendly although didn’t always follow through (rollaway bed took two nights to turn up after being told different answers on whether it was coming at all by multiple people). Food was ok not amazing. Pool was good but closed early. And not Dreams fault but the seaweed was horrendous - piled high and sooooo smelly. Overall we had a fun stay especially with a day trip to Tulum including swimming with turtles and seeing ruins / swimming in cenotes, and a second day trip to Xcaret Xplorer.
Stayed 3 nights in Jun 2025

2/10 Terrible

Jason

Stayed 7 nights in Jun 2025

10/10 Excellent

Mariano

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Mojgan Davoodi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed at this resort, and I was not informed that we were landing in the middle of the jungle. I found a lizard and cockroaches in my room and had to call room service to remove them. There was animal feces on the stairs of our building, and when we complained, the response was, “It’s outside your building.” Be prepared to encounter raccoons in the main buffet area and iguanas near the pool. The front desk staff was extremely rude and unprofessional. Guadalupe, in particular, does not know how to treat customers with respect. She told us, “You are in the middle of the jungle — it’s normal.” I didn’t know I had paid for a four-star resort that feels more like a jungle. The ocean is full of seaweed, and the entire property smells terrible. I will not return to this resort, and I do not recommend it to anyone
Stayed 4 nights in Jun 2025

6/10 Okay

Erica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Really not anywhere near a 5 star resort. Maybe a 3 star. I’m surprised they even allow this as part of the Hyatt group.
Stayed 4 nights in Jun 2025

8/10 Good

HAMID

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We upgraded to Preferred Club. Room was very clean and comfortable. Second time in this resort. They have upgraded a lot. Great entertainment team, lots of activity, family friendly, food was good to great specially in the World Cafe buffet. Other restaurants were also good. Staff was friendly. Ocean was not too good but can't take away points for that (natural). Lots of Sea weed. For ocean lovers its unusable. Won't mind staying there again.
Stayed 6 nights in Jun 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the hospitality I got from the moment I arrived. Everyone was very attentive and made my whole family feel welcome. I had one of the best waiters ever his name was Julio at the blue waters restaurant. He always went above and beyond with service.
Stayed 5 nights in Jun 2025

8/10 Good

Tae Won

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Very open concept facility, so there are very limited places to stay cool. All restaurant were lacking AC, so be prepared to adapt in tropical weather clothing! Otherwise, food is amazing and water slides are definitely a plus to stay!
Stayed 3 nights in Jun 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
The grounds of the property are nice, the main lobby and common spaces needs upgrades. The beach had a lot of seaweed, we understand is out of their control. But it was never clean up and it had a pretty strong smell. Other resorts clean their beach front. I like pools, but taking walks on the beach and get my feet wet with the waives is on of my favorite things to do. Here unfortune it was not possible. Food and service was good. They have entrainment/family activities during the day (Zumba, pool games and shows). staff was great. Monica from entertainment make sure we knew about all the activities for the day.
Stayed 4 nights in Jun 2025

8/10 Good

Jesus, Chicago

Stayed 4 nights in Jun 2025

8/10 Good

Angelica

Stayed 3 nights in Jun 2025

2/10 Terrible

jenny

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Julie, Ellisville

Travelled with group
Liked: Amenities
Stayed 4 nights in Jun 2025