Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

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Where to?

Dates

August 2025

September 2025

Relax by the pool surrounded by lounge chairs and sunbeds, with a canopy providing shade.

Relax on the beach with lounge chairs and umbrellas, overlooking the ocean from a shaded deck.

Freshly baked goods on display in our inviting cafe.

Exchange vows with breathtaking ocean views on a serene outdoor wedding platform surrounded by stone walls and beautiful flower arrangements.

Overview
Rooms
Location
Policies

Popular amenities

Bar
Pool

Explore the area

Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500

Moon Palace Golf Club
‪15 min drive‬
Puerto Morelos Beach
‪21 min drive‬
Petempich Bay
‪24 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪23 min drive‬

Room options

Premium bedding, free minibar, in-room safe, desk

Luxury Suite with Terrace Jacuzzi

Good

55 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

55 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Honeymoon Suite Ocean View Diamond Club

Very good

55 sq m
Ocean view
Sleeps 2
1 King Bed

Luxury Junior Suite

Good

52 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Suite Swim Out

55 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Suite Swim Out Diamond Club

Exceptional

55 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Very good

117 sq m
Ocean view
Sleeps 3
1 Double Sofa Bed and 1 King Bed

Luxury Junior Suite Ocean View

Good

52 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Diamond Club

52 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Suite Ocean View with Terrace Jacuzzi

Very good

55 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Swim Out

52 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

Excellent

52 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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Hot tub
Breakfast included
All-inclusive

for 1 room

includes taxes & fees

8 Aug - 9 Aug

Relax by the pool surrounded by palm trees and lounge chairs, with umbrellas providing shade.

Pool
All-inclusive
Spa
Parking included

for 1 room

includes taxes & fees

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Relax in a spacious seating area with ocean views, lounge chairs, and a small pool under a shaded pergola.

Pool
Hot tub
Breakfast included
All-inclusive

for 1 room

includes taxes & fees

8 Aug - 9 Aug

About this property

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Adults-only beachfront property with 2 outdoor pools

Catch some rays at the beach or spend the day relaxing at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only's full-service spa. Then enjoy a meal at one of the property's 10 restaurants.

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only offers 343 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 49-inch plasma televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

3 indoor tennis courts and a health club are featured at the property. 2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Royal Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Our customers tell us they can't get enough of Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only's great beach location. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Enjoy features like free breakfast, free WiFi in public areas, and free valet parking.

Free buffet breakfast served daily
Free WiFi
Free valet parking and self parking
Options for a bite to eat or a refreshing drink include 10 restaurants, a coffee shop, 5 beach bars, and 6 swim-up bars
Take a swim in the seasonal outdoor pool or soak in the hot tub
Treat yourself to aromatherapy, hot stone massages, or body wraps at The Royal Spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes 3 indoor tennis courts, a gym, and a sauna
Guests have great things to say about the beach and the helpful staff
Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 14 minutes by car from Moon Palace Golf Club

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 beach bars, 6 swim-up bars, and 4 bars/lounges. Public spaces have free WiFi. This Beaux Arts property also offers a seasonal outdoor pool, a health club, and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Gourmet Marche - This buffet restaurant serves breakfast, lunch, and dinner.

Zen - This restaurant serves dinner only. Open daily.

Hunter Steak House - This restaurant serves lunch only. Open daily.

Grazie Italian Trattoria - This restaurant serves dinner only. Open daily.

Taj | Indian Cuisine - This restaurant serves dinner only. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

24-hour room service

In-room minibar (all beverages included)

Land activities

Fitness facilities

Volleyball

Lessons/classes/games

Dancing

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Awards and affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
10 restaurants
2 poolside bars
4 bars/lounges
5 beach bars
6 swim-up bars
A coffee shop/cafe
Couples/private dining
Snack bar/deli

Restaurants on site

Gourmet Marche
Grazie Italian Trattoria
Hunter Steak House
Taj | Indian Cuisine
Zen

Things to do

12 slot machines
18-hole adjacent golf course
2 outdoor pools
3 indoor tennis courts
8 gaming tables
Billiards/pool table
Casino
Designer stores
Full-service spa
Health club
Hot tub
Kayaking
Library
Nightclub
Sauna
Scuba diving
Shopping
Snorkelling
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre

Outdoors

Barbecue grill
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

11 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift (102 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel

4 floors
Banquet hall
Beaux Arts architecture
Built in 2014
Designated smoking areas (fines apply)
Reception hall

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

49-inch plasma TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Ceiling fan
Desk
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 18 2025 to December 6 2025 (completion date subject to change). The following areas are affected:

Business center
Exterior
Front desk
Hallway
Lobby
Meeting facilities
Select guestrooms
Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Sanitation services: MXN 79.20 per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Hideaway Royalton Adults All Inclusive Puerto Morelos

Hideaway Royalton Adults All Inclusive

Hideaway Royalton Adults Puerto Morelos

Hideaway Royalton Adults

Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos

Hideaway Royalton Riviera Cancun All Inclusive

Hideaway Royalton Riviera Cancun Puerto Morelos

Hideaway Royalton Riviera Cancun

Hideaway at Royalton Riviera Cancun Adults Only All Inclusive

Hideaway at Royalton Riviera Cancun All Inclusive Adults Only

Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

7.4

Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

victoria maria

Travelled with partner

26 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was very good for being an all inclusive. Drinks could have been better but I’m also not big on mixed drinks in general. Diamond club didn’t seem like it was worth the extra money. We didn’t feel like we for anything extra from it.

Stayed 5 nights in Apr 2025

10/10 Excellent

Kaivon Avalos

25 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Apr 2025

10/10 Excellent

Kimberly Trachelle, Houston

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Don't listen to the people complaining. I had a wonderful time. The buffest is really all you need the food there is amazing. I also ate at the Hunter's steakhouse which was amazing as well. The room are big and beautiful and there are many areas to just sit bk and relax all over the property. You feel safe on the resort and there is always entertain or something to eat everywhere you turn. My only complaint is I wish they had night entertain on the adult side of the resort and that the adult swim up bar closed later, other than that I would definitely stay here again.

Stayed 4 nights in Apr 2025

8/10 Good

Natasha

Travelled with family, Travelled with partner

25 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

We enjoyed our stay at The Hideaway. Great adults only section, quiet, but still had activities. Really nice room and patio in good condition. Really the only downside was the service; it seemed like the hotel was understaffed. Bar service was always slow (through friendly) and rooms were not cleaned until late afternoon (even though we put the service signs on the top). Overall it was still an enjoyable holiday, but the service could really use improvement.

Stayed 7 nights in Apr 2025

8/10 Good

Mark

Travelled with partner

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good resort. Beach was not clean.

Stayed 8 nights in Apr 2025

8/10 Good

Zaire

Travelled with partner

24 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food for the dinner wasn’t flavorful. And the restaurants had limited reservations available

Stayed 3 nights in Apr 2025

10/10 Excellent

Dhariana Hernandez

24 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Actualmente están haciendo remodelaciones pero todo está limpio y las comidas super deliciosas

Stayed 5 nights in Apr 2025

2/10 Terrible

Monique

Travelled with partner

24 Apr 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Used to be nicer. I won’t be returning.

Stayed 4 nights in Apr 2025

4/10 Poor

Sian

23 Apr 2025

Disliked: Property conditions & facilities

This property was average at best. The property smells of sewage. The food was not good at all. The all adults section was bland, no fun at all. Nothing to do on the property. Will not be returning....... did i mebtion the food was awful? The food sucked.

Stayed 5 nights in Apr 2025

10/10 Excellent

Tiffany

23 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

Krystle

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort - excellent facilities and beachfront.

Stayed 3 nights in Apr 2025

8/10 Good

Geilyn

22 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I recently just stayed here April 15th- April 20th 2025. Overall I give it a 7/10 they have amazing staff everyone is so friendly and helpful however booking the activities through them it’s overpriced, all the restaurants require reservations which is very limited the only

Stayed 5 nights in Apr 2025

8/10 Good

Jacqueline Laura

Travelled with partner

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is gorgeous, clean and felt safe. There are so many pool options! Really loved the property and layout.

Stayed 4 nights in Apr 2025

6/10 Okay

Kenneth

22 Apr 2025

Stayed 5 nights in Apr 2025

10/10 Excellent

Mirko

21 Apr 2025

Liked: Cleanliness

Stayed 3 nights in Apr 2025

2/10 Terrible

Liakierra

Travelled with partner

21 Apr 2025

Liked: Amenities

We arrived and and had to wait 4 hours for our room. Other people who arrived after us got their rooms faster and we was advised it's because they were staying longer. Everyone tried to sell membership they will answer any question and right after refer you to do a membership. After waiting 4 hours we got a room that had a ceiling leak and at first they wanted to send maintenance only I had to request a new room. The following day we did the membership meeting and did not buy the staff was rude. Also for the meeting you have to show your card to everyone! The food was great but I will also like to add when we arrived I paid environmental fees and when leaving they told me I had to pay again. This resort is in the middle of no where and a tax is $150 round trip.

Stayed 3 nights in Apr 2025

8/10 Good

Jania Crystal Adele

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the property and everything about it. The only thing I didn’t like was when I went to the bar, the Men seen me standing there and didn’t attend to me and actually skipped over me twice and tried to take someone else but both people (separate occasions) said I was there first and that’s when bar tender asked what would I like & I didn’t like that. I also didn’t like that the kids had activities up until 8:30 almost 9. If I wanted to see kids I would have brought my own or just booked with the regular Royalton.

Stayed 4 nights in Apr 2025

4/10 Poor

LaCrystal, Midland

Travelled with partner

21 Apr 2025

Disliked: Staff & service

The overall hotel use nice. The bartenders were amazing. Some of the staff was great. Most of the staff was rude especially room service. They did not want to bring our food on time and it was cold and nasty: they did not want to provide us with what we asked for. The adult entertainment was good. Overall I will not he back.

Stayed 5 nights in Apr 2025

10/10 Excellent

Dan

Travelled with family

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Royalton is a top notch all inclusive resort. Buffet is wonderful and then 6 restaurants to chose from that open for dinner. Staff is very friendly and welcoming. Lots of entertainment during the afternoon and evenings. The diamond club upgrade is a waste of money in my opinion.

Stayed 4 nights in Apr 2025

2/10 Terrible

rafael

Travelled with family

21 Apr 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dont waste your time here. I was supposed to get ocean view and got pool view. The entire trip no one was helpful. I got double charge at check out. So if u do anything extras make sure you get a receipt. I had a email confirmation and they refused it. They were not letting me leave until I resolve it.

Stayed 4 nights in Apr 2025

10/10 Excellent

Blanca

Travelled with partner

21 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our time at the Hideaway. We’d love to come back!

Stayed 4 nights in Apr 2025

8/10 Good

Yvonne

Travelled with partner

19 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

J.C was fantastic he helped us out so much I can’t say enough about him

Stayed 3 nights in Apr 2025

10/10 Excellent

Kailby

19 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Apr 2025

4/10 Poor

Rebecca

Travelled with group

19 Apr 2025

Liked: Staff & service

The check in staff was horrible and rude! I messaged then to upgrade 2 days before arrival and they quoted me$71 ok get there and they said very rudely no it would be $200 extra a day. Then I also booked 2 queens and ended up with a king. I will say the rest of the staff was amazing and very kind. Did I enjoy my stay yes will I be back absolutely not. Being treated the way I did when I got there isn't something or somewhere I want to spend my money

Stayed 4 nights in Apr 2025

8/10 Good

Dwayne Ty

19 Apr 2025

Stayed 4 nights in Apr 2025

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Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

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Popular amenities

Explore the area

Room options

View all photos for Luxury Suite with Terrace Jacuzzi

Luxury Suite with Terrace Jacuzzi

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Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

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Honeymoon Suite Ocean View Diamond Club

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Luxury Junior Suite

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Luxury Suite Swim Out

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Luxury Suite Swim Out Diamond Club

View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

View all photos for Luxury Junior Suite Ocean View

Luxury Junior Suite Ocean View

View all photos for Luxury Junior Suite Diamond Club

Luxury Junior Suite Diamond Club

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Luxury Suite Ocean View with Terrace Jacuzzi

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Luxury Junior Suite Swim Out

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Luxury Junior Suite Ocean View Diamond Club

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About this property

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

All-inclusive details

Gratuities and taxes

Food and beverages

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

You need to know

We should mention

Property is also known as

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

Good

8.2/10