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Clarion Hotel The Colony - Plano West

2.5 star property

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Photo gallery for Clarion Hotel The Colony - Plano West

Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Point of interest
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

View in a map
4301 Paige Road, The Colony, TX, 75056
  • Hawaiian Falls The Colony
    ‪2 min walk‬
  • Grandscape
    ‪7 min walk‬
  • The Shops at Legacy
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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The price is €69
includes taxes & fees
5 Oct - 6 Oct
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About this property

Clarion Hotel The Colony - Plano West

Suburban hotel with a 24-hour fitness center and a seasonal outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Clarion Hotel The Colony - Plano West offers 122 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Clarion Hotel The Colony - Plano West. During your stay, you're just a quick walk from Hawaiian Falls The Colony. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Free self parking
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 1-minute drive from Hawaiian Falls The Colony and 6 minutes from Legacy West
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Clarion Hotel The Colony - Plano West offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A business center and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 1324 square feet (123 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Clarion Hotel The Colony - Plano West. Free self parking is available.

This The Colony hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.99 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 1,324 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 26:
  • Swimming pool
The property will be renovating from August 1 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12.99 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Hotel
Holiday Inn Plano The Colony
Clarion The Colony Plano West
Clarion Hotel The Colony Plano West
Holiday Inn Plano The Colony an IHG Hotel
Clarion Hotel The Colony - Plano West Hotel
Clarion Hotel The Colony - Plano West The Colony
Clarion Hotel The Colony - Plano West Hotel The Colony

Reviews

Clarion Hotel The Colony - Plano West Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 603 out of 1008 reviews
Rating 8 - Good. 184 out of 1008 reviews
Rating 6 - Okay. 107 out of 1008 reviews
Rating 4 - Poor. 47 out of 1008 reviews
Rating 2 - Terrible. 67 out of 1008 reviews

Reviews

10/10 Excellent

Rudolf

Liked: Cleanliness, amenities, property conditions & facilities
All good, no problems
Stayed 3 nights in Jun 2025

4/10 Poor

Vincent

Disappointed Stay

The hotel at first appeared to be just fine but the more I stayed there the more I realized that it was in need of some repair and things like doors that didn’t stay put where they should or coffee machines that did not work became irritating. The air conditioning was problematic and sometimes worked, but sometimes worked poorly. my request for a late check out was rebuffed, even though all I wanted was an extra hour. There are two other hotels close by and I would never stay again at the Clarion in the colony Texas.
Stayed 4 nights in Jun 2025

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one sheet on bed. Needed two. Tv didn’t come on. Source unplugged. Breakfast cold
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Erinn

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Really unpleasant. Hotel quality is just terrible. Bathrooms falling apart
Stayed 2 nights in May 2025

2/10 Terrible

Erinn

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bad
Stayed 4 nights in Mar 2025

4/10 Poor

Erinn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed problem 20 times. We are going to find a new hotel in the area. The bathrooms are just destroyed, smell like urine, broken fixtures. Hotel has been trashed and service is just subpar as well. So unfortunate.
Stayed 1 night in Jun 2025

2/10 Terrible

Misty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were not comfortable, the shower had mold, the curtains would not close so the lights shined right through our window all night and the room smelt like mildew. Disgusting
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Stayed 3 nights in Jun 2025

6/10 Okay

Kim

Travelled with family
Liked: Staff & service
Linens were worn and comforter/ blanket had large holes with stuffing falling out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Billie

Travelled with family and small children
Liked: Cleanliness
Nice staff
Stayed 1 night in Jun 2025

2/10 Terrible

Lois

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible unsanitary

The room was filthy. I could not walk on the floor without having to rewash my feet every time. When i addressed it, it was not addressed. I found other hairs in my room, others pubic hairs in bed and others hair in the bathroom. I canceled the second reservation that was scheduled due to this and they refuse to give any refund. Minimal selection.
Stayed 3 nights in Jun 2025

6/10 Okay

Andrea

Travelled with family
Liked: Staff & service
Family oriented
Stayed 2 nights in May 2025

6/10 Okay

Quinnoria

Travelled with group
Disliked: Property conditions & facilities
Great area! But the room smelled damp
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! From the soft/hard pillow option to the shower! Slept very very good!!
Stayed 1 night in Jun 2025

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Isam

Stayed 1 night in May 2025

10/10 Excellent

Trent

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Stayed 2 nights in May 2025

8/10 Good

Daniel

Travelled with family and small children
Liked: Staff & service, amenities
I usually stay at this exact location 3-4x year and, unfortunately, I've noticed a steady decline. Staff is wonderful but facilities are usually "grimey". Meaning: the past few times I've stayed, the bathrooms haven't been that clean, the rooms smelled musty, carpet felt sticky, and you could tell the surfaces had not been wiped very well. Phones have been unplugged and, on this last stay, wasn't even connected. TV wasn't updated so, even though it was an offered selection, YouTube wasn't able to be accessed. Front desk staff is/was amazing like usual but the facilities need to REALLY be looked at.
Stayed 1 night in May 2025

6/10 Okay

Chris

Stayed 1 night in May 2025

6/10 Okay

Cantrece

It was ok
Stayed 2 nights in May 2025

6/10 Okay

marc

Travelled with family
Liked: Cleanliness
The property is a little run down. The shower barely worked and a few lights were out. Beds were comfortable and the room was clean
Stayed 2 nights in May 2025