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Clarion Hotel The Colony - Plano West

2.5 star property

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Photo gallery for Clarion Hotel The Colony - Plano West

Property amenity
Point of interest
Point of interest
Lobby
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
4301 Paige Road, The Colony, TX, 75056
  • Place, Hawaiian Falls The Colony
    ‪2 min walk‬
  • Place, Grandscape
    ‪7 min walk‬
  • Place, The Colony Five Star Complex
    ‪10 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.6 out of 5, Good, 1,001 reviews
The price is €71
includes taxes & fees
30 Mar - 31 Mar
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About this property

Clarion Hotel The Colony - Plano West

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Clarion Hotel The Colony - Plano West offers 122 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Clarion Hotel The Colony - Plano West. During your stay, you're just a quick walk from Hawaiian Falls The Colony. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like an off-leash area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 1-minute drive from Hawaiian Falls The Colony and 6 minutes from Legacy West
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Clarion Hotel The Colony - Plano West offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1324 square feet (123 square meters) and includes conference space. The business-friendly Clarion Hotel The Colony - Plano West also features a terrace, a garden, and coffee/tea in a common area. Free self parking is available.

This The Colony hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • 1,324 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 26:
  • Swimming pool
The property will be renovating from August 1 2025 to May 15 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Hotel
Holiday Inn Plano The Colony
Clarion The Colony Plano West
Clarion Hotel The Colony Plano West
Holiday Inn Plano The Colony an IHG Hotel
Clarion Hotel The Colony - Plano West Hotel
Clarion Hotel The Colony - Plano West The Colony
Clarion Hotel The Colony - Plano West Hotel The Colony

Clarion Hotel The Colony - Plano West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 582 out of 1007 reviews
Rating 8 - Good. 182 out of 1007 reviews
Rating 6 - Okay. 114 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 78 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. No issues. Would definitely stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Godwin

Stayed 1 night in Dec 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not staying in this chain
Stayed 1 night in Dec 2025

10/10 Excellent

Reese

Stayed 2 nights in Jul 2024

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, clean comfortable rooms!
Stayed 1 night in Dec 2025

8/10 Good

Angelina

Very clean,
Stayed 1 night in Dec 2025

10/10 Excellent

Tyler

Stayed 7 nights in Dec 2025

8/10 Good

Melissa

Stayed 1 night in Dec 2025

10/10 Excellent

Penchala sai

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

6/10 Okay

MICHAEL

Liked: Cleanliness
While the check in staff was okay, they were very "robotic" in their interactions. They were very rushed and no smiles or energy for the arriving guests. The room was clean for the most part. The bathroom had all used lotions and toiletries. The toilet seat was literally cracked and broken in half.
Cracked toilet seat
Cracked toilet seat
Used toiletries
Stayed 1 night in Dec 2025

10/10 Excellent

Godwin

Liked: Cleanliness, property conditions & facilities
Nice place to be
Stayed 1 night in Nov 2025

10/10 Excellent

Godwin

It was good
Stayed 1 night in Nov 2025

8/10 Good

Scott

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Evelia

Stayed 2 nights in Dec 2025

10/10 Excellent

Praise

Stayed 1 night in Nov 2025

4/10 Poor

Rolando J

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not have made reservations at this hotel if Expedia had mentioned it was under construction/renovation and there was no food service available and the ice machine did not work.
Stayed 1 night in Dec 2025

2/10 Terrible

Debbie

Posting did not state that the hotel was actively being remodeled and to expect disturbances. Hotel information stated that a breakfast was I
Stayed 1 night in Dec 2025

6/10 Okay

Marceia J

Liked: Staff & service
Disliked: Amenities
The room was ok. The hotel was in the middle of updating.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Welcoming staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel
Stayed 3 nights in Nov 2025

4/10 Poor

Darren

Travelled with family
Disliked: Staff & service, room comfort
The AC didn’t work. When ask to have fixed or move us to another room the woman said she did not the authority to do so and she couldn’t reach the manager. The next morning the manager moved us. No refund was offered for the night no rest at 80°
Stayed 2 nights in Nov 2025

8/10 Good

Shirley L

Stayed 1 night in Nov 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It would’ve been nice to know it was in the process of being renovated. But it was ok
Stayed 2 nights in Nov 2025

6/10 Okay

Divian

Disliked: Staff & service, amenities
Did not tell us that they had renovations and construction going on and the heater wasn’t working. Customer service wasn’t that good of a help.
Stayed 4 nights in Nov 2025