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Clarion Hotel The Colony - Plano West

2.5 star property

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Photo gallery for Clarion Hotel The Colony - Plano West

Property amenity
Point of interest
Property amenity
Point of interest
A hotel lobby with blue chairs, a desk with a computer, a fireplace, and artwork on the walls.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4301 Paige Road, The Colony, TX, 75056
  • Place, Hawaiian Falls The Colony
    ‪2 min walk‬
  • Place, Hawaiian Falls Adventure Park
    ‪2 min walk‬
  • Place, Grandscape
    ‪7 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, and a door leading to another room.

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed Standard Communications Accessible

A hotel room with a large bed, a desk, a chair, and a television.

1 King Bed Standard Communications Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Standard Communication Accessible Roll Shower

A hotel room with a large bed, a desk, a chair, and a television.

1 King Standard Communication Accessible Roll Shower

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Standard Mobility Accessible Roll Shower

A hotel room with a large bed, a desk, a chair, and a television.

1 King Standard Mobility Accessible Roll Shower

  • Sleeps 2
  • Free Wi-Fi

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includes taxes & fees
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About this property

Clarion Hotel The Colony - Plano West

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Clarion Hotel The Colony - Plano West offers 122 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Clarion Hotel The Colony - Plano West. During your stay, you're just a quick walk from Grandscape. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 1-minute drive from Hawaiian Falls The Colony and 6 minutes from Legacy West
Clarion Hotel The Colony - Plano West offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1324 square feet (123 square meters) and includes conference space. The business-friendly Clarion Hotel The Colony - Plano West also features a terrace, a garden, and coffee/tea in a common area. Free self parking is available.

This The Colony hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • 1,324 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 8 2026 to July 31 2026 (dates subject to change):
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from September 30 to May 26:
  • Swimming pool
The property will be renovating from August 1 2025 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Dining venue(s)
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Hotel
Holiday Inn Plano The Colony
Clarion The Colony Plano West
Clarion Hotel The Colony Plano West
Holiday Inn Plano The Colony an IHG Hotel
Clarion Hotel The Colony - Plano West Hotel
Clarion Hotel The Colony - Plano West The Colony
Clarion Hotel The Colony - Plano West Hotel The Colony

Clarion Hotel The Colony - Plano West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 575 out of 1002 reviews
Rating 8 - Good. 174 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 81 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice, even while being renovated. Room was well maintained and the staff was friendly!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, clean comfortable rooms!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was fine, but is under renovation. That didn’t interrupt our stay/sleep, but the restaurant wasn’t open.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness
Great
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Marcia

Liked: Staff & service
Disliked: Property conditions & facilities
Would have been nice to know when make reservation that the hotel is under construction.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Amenities
Location and cleanliness were great. Very safe. Property under renovation so less amenities and no ice machine available at all.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Godwin

Liked: Cleanliness, property conditions & facilities
Nice place to be
Stayed 1 night in Nov 2025
Verified

8/10 Good

JoAnna

Liked: Cleanliness, staff & service, amenities
Our room was clean.They are updating Hotel so there was alot of materials inside and outside the facility.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness
awesome service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service
Staff is great! The property is going through a remodel, so it’s a little chaotic during the day. If you’re looking for a better than decent room with a few amenities not available and a awesome room rate I wouldn’t pass it up.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. No issues. Would definitely stay again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
A little bit of dust and such due to construction but hotel was fantastic. Staff was super helpful. Going to be a beautiful place when they finish the facelift. This hotel worked well for what we had planned.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is under renovations. I wish i had prior knowledge to this. The noise was minimal. The grab and go breakfast was muffins and apples/oranges as the kitchen was being renovated as well. The room itself was clean and comfortable. There was hard water build around the tub facet.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great
Stayed 1 night in Sep 2025
Verified

8/10 Good

Wendell

Liked: Cleanliness, amenities, property conditions & facilities
Great location right by Grandscape
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

kristy

Disliked: Cleanliness, amenities, property conditions & facilities
The bedding wad torn, there was stuff all over the bathroom walls. Unable to rest due to construction. Breakfast was not included as stated.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Thomas

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was under a renovation while we were there, which is why we reviewed it as we did. For what we spent on our stay, it was fine! Great location, friendly staff, and would stay there again!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Sheryl

I was not aware that the hotel was under construction when I booked. The complimentary breakfast was prepackaged muffins and oranges and apples. Not what I expected. The hotel staff were very friendly and the room was comfortable however we did not have any housekeeping at all.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good.!!
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service
When we arrived at the hotel to check in, we learned that it was under renovation (changing to a Hilton) which started a couple months ago. We booked at the Clarion last year—it would have been nice to have been informed in the meantime of the renovation and that the restaurant/breakfast was not an option during our stay. Other than that, the hotel was fine.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

daniela

Disliked: Cleanliness, amenities, property conditions & facilities
room was dirty, uncomfortable bed, ghetto lobby, no breakfast
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

brittney

Disliked: Cleanliness, amenities
No amenities and not that nice inside
Stayed 4 nights in Nov 2025