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Clarion Hotel The Colony - Plano West

2.5 star property

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Photo gallery for Clarion Hotel The Colony - Plano West

Property amenity
Property amenity
Point of interest
Point of interest
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
4301 Paige Road, The Colony, TX, 75056
  • Place, Hawaiian Falls The Colony
    ‪2 min walk‬
  • Place, Grandscape
    ‪7 min walk‬
  • Place, The Colony Five Star Complex
    ‪10 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

A hotel room with two beds, a desk, a chair, and a patterned carpet.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a patterned carpet.

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(28 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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The price is €68
includes taxes & fees
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About this property

Clarion Hotel The Colony - Plano West

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Clarion Hotel The Colony - Plano West offers 122 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Clarion Hotel The Colony - Plano West. During your stay, you're just a quick walk from Grandscape. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like an off-leash area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 1-minute drive from Hawaiian Falls The Colony and 6 minutes from Legacy West
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Clarion Hotel The Colony - Plano West offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1324 square feet (123 square meters) and includes conference space. The business-friendly Clarion Hotel The Colony - Plano West also features a terrace, a garden, and coffee/tea in a common area. Free self parking is available.

This The Colony hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • 1,324 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 30 to May 26:
  • Swimming pool
The property will be renovating from August 1 2025 to June 15 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clarion Hotel
Holiday Inn Plano The Colony
Clarion The Colony Plano West
Clarion Hotel The Colony Plano West
Holiday Inn Plano The Colony an IHG Hotel
Clarion Hotel The Colony - Plano West Hotel
Clarion Hotel The Colony - Plano West The Colony
Clarion Hotel The Colony - Plano West Hotel The Colony

Clarion Hotel The Colony - Plano West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 579 out of 1003 reviews
Rating 8 - Good. 178 out of 1003 reviews
Rating 6 - Okay. 117 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 76 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness
awesome service
Stayed 1 night in Feb 2026

2/10 Terrible

brittney

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
No amenities and not that nice inside
Stayed 4 nights in Nov 2025

4/10 Poor

Jason

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Bed was hard and mutiple light in the room were broken. Also the have a light that blinks all night long over the bed to tell you the smoke alarm is working. They stated doing heavy furniture moving above us at 8am.
Stayed 2 nights in Feb 2026

8/10 Good

Justin Robert

Stayed 2 nights in Jan 2026

4/10 Poor

Shabreia

Disliked: Cleanliness, amenities, property conditions & facilities
The bed was horrible, I was unaware of the renovations that was taking place when I booked the room so dust was everywhere and I had to deal with the noice of the work that was being done and the heater in the room wasn’t working properly
Stayed 2 nights in Jan 2026

10/10 Excellent

Cecil

Stayed 1 night in Jan 2026

10/10 Excellent

Mohammed

Stayed 1 night in Jan 2026

10/10 Excellent

Peggy

Stayed 2 nights in Jan 2026

10/10 Excellent

Praise

Stayed 1 night in Jan 2026

2/10 Terrible

Brinson

Stayed 1 night in Jan 2026

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities
A little bit of dust and such due to construction but hotel was fantastic. Staff was super helpful. Going to be a beautiful place when they finish the facelift. This hotel worked well for what we had planned.
Stayed 2 nights in Dec 2025

6/10 Okay

Andres

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
If I knew this hotel was under construction I would never booked it. This is Expedia's fault for not advertising this Hotel as under construction. There is no really breakfast but a Coffee and Muffins to go.
Stayed 1 night in Jan 2026

6/10 Okay

Erick

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The room was comfortable and clean but there was construction going on at the time when e got there and no where was it mentioned when we booked aviut construction.
Stayed 4 nights in Dec 2025

6/10 Okay

journie

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The staff were great, but the place is under construction so it looks run down and semi- abandoned from outside and the rooms that are available need matinance
Stayed 2 nights in Jan 2026

10/10 Excellent

dale

Stayed 1 night in Jan 2026

8/10 Good

Megan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly, and both the facility and room were clean and well maintained. My only critique is that the complimentary shampoo, conditioner, and soap bottles appeared partially used and were quite small—there wasn’t enough for a full shower. While I could have requested additional items from the front desk or brought my own, this is simply an observation for improvement.
Stayed 1 night in Dec 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are under renovation right now so that might be why breakfast was nothing but a muffin and coffee, when I thought the description said “breakfast buffet”-but no, it was not. Only the 2nd floor was open. The room was okay but air conditioning didn’t work and the air kept getting hotter when we set it lower. They offered to switch our room, but we ended up just turning the whole thing off. Overall, we slept well; comfortable, clean beds. Polite staff; they did their best under the conditions.
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

2/10 Terrible

Arturo

Stayed 1 night in Dec 2025

8/10 Good

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was under a renovation while we were there, which is why we reviewed it as we did. For what we spent on our stay, it was fine! Great location, friendly staff, and would stay there again!
Stayed 4 nights in Dec 2025

8/10 Good

Mario

Travelled with family
Liked: Cleanliness
Quick check in clean room
Stayed 1 night in Dec 2025

10/10 Excellent

pablo

Stayed 1 night in Dec 2025

2/10 Terrible

william

Disliked: Cleanliness, staff & service, property conditions & facilities
I could not make the trip due to an emergency illness. Property would not refund any of the stay. Will never use this brand again.
Stayed 2 nights in Dec 2025

8/10 Good

Ammie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was not the best. I use a mobile ID and apparently that’s not acceptable here. They allowed my husband to do the check in so it worked out besides that the room was nice and the staff was very attentive. The beds are not at all comfortable is my only complaint
Stayed 3 nights in Dec 2025

10/10 Excellent

Tarun

Stayed 3 nights in Dec 2025