Comfort Suites Plano East - Richardson

2.5 star property

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Photo gallery for Comfort Suites Plano East - Richardson

Lobby
Premium bedding, desk, blackout curtains, iron/ironing board
Meeting facility
Free daily self-service breakfast
Room, 1 King Bed, Non Smoking, Jetted Tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
640 E Park Boulevard, Plano, TX, 75074
  • Place, Interurban Railway Museum
    ‪12 min walk‬
  • Place, ArtCentre of Plano
    ‪13 min walk‬
  • Place, Collin Creek Redevelopment
    ‪17 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪26 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator

  • Sleeps 4

2 Queen Beds, Non-Smoking, Sofabed, Microwave And Refrigerator

  • Sleeps 6

Suite-1 King Bed, Non-Smoking, Sofabed, Jetted Tub, Microwave And Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Sofabed, Non-Smoking

  • Sleeps 4

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About this property

Comfort Suites Plano East - Richardson

Suburban hotel with a full-service spa and a 24-hour fitness center
A full-service spa, an outdoor pool, and a 24-hour fitness center are available at this hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Comfort Suites Plano East - Richardson offers 84 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
The free breakfast at Comfort Suites Plano East - Richardson gets good marks from our customers. During your stay, you'll be within walking distance of ArtCentre of Plano. Free WiFi in public areas, a full-service spa, and an outdoor pool are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Amenities include free lobby newspapers, a 24-hour business center, and a meeting room
  • Onsite recreation includes a 24-hour gym
  • Guests speak favorably about the breakfast and the clean accommodations
  • 13 minutes by car from Galleria Dallas and 8 minutes from University of Texas at Dallas
  • Pets welcome for a fee
Comfort Suites Plano East - Richardson offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Suites Plano East - Richardson.

Smoking is allowed in designated areas at this Plano hotel.

Guests are served free self-serve breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 581 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Comfort Suites Plano East - Richardson Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 435 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 102 out of 1002 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Crystal

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very nice here
Stayed 1 night in Nov 2025

2/10 Terrible

Pedro

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, hallway smells like marijuana
Stayed 2 nights in Nov 2025

6/10 Okay

Tammy

Stayed 1 night in Nov 2025

2/10 Terrible

Destiny Annmarie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room was dirty, sheets were stained and dirty, blood on sheets, dirty curtains and chair stains, dead bugs in the closet, furniture were chipped, staff was rude
Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable!
Stayed 1 night in Nov 2025

10/10 Excellent

Crystal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Whitney

Stayed 1 night in Oct 2025

10/10 Excellent

Denzell

Stayed 2 nights in Oct 2025

10/10 Excellent

Rustam

Stayed 1 night in Nov 2025

6/10 Okay

Meagan

Travelled with family
Liked: Cleanliness
Multiple Front desk Staff not the kindest. Breakfast staff and cleaning crew were very warm and welcoming.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

10/10 Excellent

Milton

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Denzell

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very exceptional making my stay a pleasure.1
Stayed 3 nights in Oct 2025

2/10 Terrible

MengWei

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The manager is rude and unwilling to help, do not stay here!
Stayed 2 nights in Oct 2025

2/10 Terrible

steve

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Misrepresented on internet, chose not to stay, partial refund,so, lost money. Hesitant to book with Best Western Not clean, Staff unwilling to help
Stayed 3 nights in Oct 2025

10/10 Excellent

Brianna

Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Liked: Staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Ryan

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our room had a musky/ damp smelling but the Bed was comfortable and tv cable had good selections. The 24 hour coffee is terrible and it’s just instant on demand. Instant coffee never replaces freshly brewed Overall, hotel is very dated and it does not look like the pictures online. I don’t recommend staying here when there are so many other choices.
Stayed 3 nights in Oct 2025

10/10 Excellent

Denzell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely pleasant and helpful, especially Gopi!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family booked several rooms for a funeral. We spent a lot of time out at the pool/hot tub area. The room was comfortable and the breakfast was good. There was an attendent constantly refilling breakfast options and wiping things down. Very clean and friendly staff.
Stayed 1 night in Oct 2025

4/10 Poor

Nicole

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Stayed 3 nights in Oct 2025

6/10 Okay

Veronica

Travelled with family
Disliked: Amenities
Could be cleaned a little deeper. Add more towels in the restroom. A little outdated.
Stayed 2 nights in Oct 2025

4/10 Poor

Peter

Travelled with family
Disliked: Amenities, property conditions & facilities
Not worth the money! Hotel is dated! You enter the lobby greeted by a sculpture of plastic tubes with bubbles. The hotel sells snacks and booze like a bodega in the lobby. Rooms stink. Hallways smell of marijuana! No charging ports in the rooms. Maintenance is a bandaid. The hanger rack in the closet, if you can open the bifold mirror doors; is literally 4feet off the floor. No extra bedding available for the pullout bed. The good thing is that toiletries were actually a real bar of soap and shampoo was an actual brand name bottle not the mystery bottles of stuff mounted to the wall in the shower. Additionally, when are hotels going to get rid of tubs and install standup showers? And no grab bars in the shower! I will not return!
Stayed 1 night in Oct 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025