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Courtyard by Marriott Dallas Allen at Allen Event Center

3.5 star property

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Photo gallery for Courtyard by Marriott Dallas Allen at Allen Event Center

Lobby lounge
Front of property – evening/night
Property amenity
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
210 E Stacy Rd, Allen, TX, 75002
  • Allen Event Center
    ‪2 min walk‬
  • Fairview Town Center
    ‪5 min walk‬
  • Allen Premium Outlets
    ‪5 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony

9.2 out of 10
Wonderful
(14 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Allergy Friendly

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Allergy Friendly

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Allergy Friendly (pure)

Suite, 1 Bedroom, Allergy Friendly (pure) | Living room

Suite, 1 Bedroom, Allergy Friendly (pure)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (pure)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Allergy Friendly (pure)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Allergy Friendly (Pure)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Allergy Friendly (Pure)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(71 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(10 reviews)
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property – evening/night

Hyatt Place Dallas/Allen

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,000 reviews
The price is €96
includes taxes & fees
16 Sept - 17 Sept
Hyatt Place Dallas/Allen

About this property

Courtyard by Marriott Dallas Allen at Allen Event Center

Family-friendly Allen hotel connected to the convention center, steps from Allen Event Center
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Dallas Allen at Allen Event Center offers 228 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Dallas Allen at Allen Event Center. During your stay, you'll be connected to the convention center, and just a quick walk from Caboose. Free WiFi in public areas, an indoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the clean accommodations
  • Steps from Allen Event Center and 11 minutes by foot from Allen Premium Outlets
  • Bus station shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Courtyard by Marriott Dallas Allen at Allen Event Center offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 15005 square feet (1394 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the family-friendly Courtyard by Marriott Dallas Allen at Allen Event Center. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Allen hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (USD 5 per night)
  • Bus station shuttle (surcharge)
  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15,005 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay (maximum USD 50.00 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 0.97 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 per person
  • Uncovered self parking fee: USD 15 per night (in/out privileges)
  • Offsite parking fee: USD 5 per night (0.1 mi away)
  • Pet fee: USD 150 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Courtyard by Marriott Dallas Allen at Allen Event Center offers transfers from the bus station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Dallas Allen John Q. Hammons Center
Courtyard Dallas John Q. Hammons
Courtyard Dallas John Q. Hammons Hotel
Courtyard Dallas John Q. Hammons Hotel Allen Center
Courtyard Dallas Allen John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center
Courtyard Dallas John Q Hammo
Courtyard by Marriott Dallas Allen at Allen Event Center Hotel
Courtyard by Marriott Dallas Allen at Allen Event Center Allen

Courtyard by Marriott Dallas Allen at Allen Event Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1002 reviews
Rating 8 - Good. 192 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jose Manuel

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
First of all I asked to pay in cash , and as soon I got there they charge the credit card and said that was nothing to do about that 4 days and no service room
Stayed 4 nights in Jun 2025

10/10 Excellent

Noreen

Stayed 2 nights in May 2025

8/10 Good

Lexus

Liked: Room comfort
Stayed 1 night in May 2025

8/10 Good

Peter

Business traveller, Travelled with partner
Liked: Amenities
Got what I expected and paid for.
Stayed 2 nights in Mar 2025

8/10 Good

Adele, Jenks

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Robby

Liked: Cleanliness
Disliked: Staff & service
Won't be back
Stayed 1 night in May 2025

10/10 Excellent

Harry

Stayed 1 night in May 2025

10/10 Excellent

Todd

Stayed 1 night in May 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In for a baseball tournament, great location and employees were great
Stayed 1 night in May 2025

8/10 Good

Darnisha

Stayed 2 nights in May 2025

8/10 Good

Youssef

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer sevices.
Stayed 1 night in May 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Review

My stay was fine. My Mother and I attended graduation ceremony across from hotel. No complaints at all.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Debra R

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in May 2025

6/10 Okay

Letreka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, the room. I boom a king size bed room and was given a handicap room which I’m not complaining because it was more space. Next, the parking! You have to pay to park! If I’ve paid to stay with you then my paid should be free. There was a free parking garage across the street but you could only park on 1 or 2 which was always full. Now, the fire pit that’s shown in their photos, it didn’t work and according to an employee it hasn’t worked in over a year and it’s the main attraction that made me book. Last is my biggest complaint the breakfast. They charge you $15 and the food is trash! It’s the exact same food as any other mediocre hotel with free complimentary breakfast and the food was cold. They didn’t even have flavored coffee creamer but the room itself it was clean but the a/c wasn’t working properly
Stayed 2 nights in May 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Valerie

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking fee

The only complaint was the $15 a day fee for parking. That should have been built into the cost per night.
Stayed 2 nights in May 2025

10/10 Excellent

Casandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here whenever we have a baseball tournament in the Dallas area. It’s always very clean, super convenient, and the perfect area for shopping and food! 10/10 recommend
Stayed 1 night in May 2025

6/10 Okay

Latoya

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
When I arrived, the concierge could not find my reservation and wanted me to pay for another room when I already paid. Then they didn’t have the room I booked available and downgraded me. Room had a hole in the wall. 3/5
Stayed 1 night in May 2025

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Apr 2025