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Courtyard by Marriott Dallas Allen at Allen Event Center

3.5 star property

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Photo gallery for Courtyard by Marriott Dallas Allen at Allen Event Center

Property amenity
Front of property – evening/night
Suite, 1 Bedroom, Allergy Friendly (pure) | Living room
Indoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
210 E Stacy Rd, Allen, TX, 75002
  • Place, Allen Event Center
    ‪2 min walk‬
  • Place, Fairview Town Center
    ‪3 min walk‬
  • Place, Allen Premium Outlets
    ‪7 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪35 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony

9.2 out of 10
Wonderful
(14 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Allergy Friendly (Pure)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Allergy Friendly (Pure)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (pure)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Allergy Friendly (pure)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Allergy Friendly (pure)

Suite, 1 Bedroom, Allergy Friendly (pure) | Living room

Suite, 1 Bedroom, Allergy Friendly (pure)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Allergy Friendly

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Allergy Friendly

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Allergy Friendly (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(10 reviews)
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(76 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Dallas Allen at Allen Event Center

Family-friendly Allen hotel connected to the convention center, steps from Allen Event Center
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Courtyard by Marriott Dallas Allen at Allen Event Center offers 228 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Courtyard by Marriott Dallas Allen at Allen Event Center. During your stay, you'll be connected to the convention center, and just a quick walk from Caboose. Free WiFi in public areas, an indoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Allen Event Center and 13 minutes by foot from Allen Premium Outlets
  • Bus station shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Courtyard by Marriott Dallas Allen at Allen Event Center offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 15005 square feet (1394 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the family-friendly Courtyard by Marriott Dallas Allen at Allen Event Center. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Allen hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (USD 5 per night)
  • Bus station shuttle (surcharge)
  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15,005 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet (86 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay (maximum USD 50.00 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 0.97 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 per person
  • Uncovered self parking fee: USD 15 per night (in/out privileges)
  • Offsite parking fee: USD 5 per night (0.1 mi away)
  • Pet fee: USD 150 per accommodation, per stay (maximum USD 50.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Courtyard by Marriott Dallas Allen at Allen Event Center offers transfers from the bus station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Dallas Allen John Q. Hammons Center
Courtyard Dallas John Q. Hammons
Courtyard Dallas John Q. Hammons Hotel
Courtyard Dallas John Q. Hammons Hotel Allen Center
Courtyard Dallas Allen John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center Hotel
Courtyard Dallas John Q. Hammons Center
Courtyard Dallas John Q Hammo
Courtyard by Marriott Dallas Allen at Allen Event Center Hotel
Courtyard by Marriott Dallas Allen at Allen Event Center Allen

Courtyard by Marriott Dallas Allen at Allen Event Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Floyd

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was good and staff courteous, but $15 to park in an uncovered parking spot next to the strip mall and no free breakfast for status members is unusual for our Marriott stays.
Stayed 1 night in Nov 2025

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar staff was excellent
Stayed 5 nights in Oct 2025

6/10 Okay

Tomas

Stayed 1 night in Oct 2025

10/10 Excellent

April

Stayed 1 night in Oct 2025

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The elevators weren't working most of the day. Last part of Saturday and all Sunday morning, only 1 elevator was working. Made for long waits
Stayed 2 nights in Oct 2025

10/10 Excellent

Ernest J

Stayed 1 night in Oct 2025

10/10 Excellent

Gustavo, Nashville

Stayed 4 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t include breakfast because I didn’t eat breakfast. I would have to say it was a nice quite environment until late nite when more families checked in, parents weren’t watching their kids, but even with that I didn’t have to call the front desk once the parents got them calmed down
Stayed 2 nights in Oct 2025

8/10 Good

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot lots of food options and shopping options nearby within walking distance and only 40-30 minutes from downtown Dallas and for hockey games the arena is right next door to the hotel perfect spot
Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was a bit expensive for me, so i didnt get it, but everything else was great, nice location, friendly service. Offered me water or coffee when i got in and let me check in early, told me where the best parking was. I was going to a hockey game right next door so the location was awesome and convenient to walk around.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Angelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to chrck out it was awesome. They were so accommodating for all our needs. Room was clean spacious.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond. We had such a great experience. We went
Stayed 3 nights in Oct 2025

10/10 Excellent

Joseph

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great job
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay here. All of the staff were friendly, helpful, and went out of their way to accommodate us. Also it is within walking distance to so much, which made it so convenient. Can’t wait to be able to stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Beverly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking can definitely be a hassle even if you pay, considering their parking lot is small. What they don’t say is the 3rd level of the parking garage is also paid parking. They need to have better pricing for parking closer to the building vs 3rd level parking garage.
Stayed 1 night in Oct 2025

8/10 Good

Gilwoen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad smells in the room and asked replacement of hair dryer which was out of order, but no action.
Stayed 2 nights in Oct 2025

8/10 Good

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a good stay considering it was the Labor Day weekend and the entire hotel was booked up. The room was clean, however the sofa bed was quite uncomfortable. The main bed was very good. When we checked in late at night, there were no linens or blankets for the sofa bed, so we had to call the front desk, and a staff member promptly brought them up. Parking was competitive because of several major events going on at the hotel during that weekend. We loved the breakfast place that was right across the street from the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Heather

Stayed 2 nights in Oct 2025

6/10 Okay

Franne

Business traveller, Travelled with family
Disliked: Staff & service
Ok
Stayed 1 night in Oct 2025

10/10 Excellent

Gardner

Stayed 1 night in Oct 2025

10/10 Excellent

Katie, Mansfield

Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Stayed 1 night in Oct 2025