Crowne Plaza Dallas Market Ctr - Love Field by IHG

3.5 star property

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Photo gallery for Crowne Plaza Dallas Market Ctr - Love Field by IHG

Indoor pool, open 11:00 AM to 11:00 PM, pool loungers
View from room
Lobby
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7050 Stemmons Freeway, Dallas, TX, 75247
  • Place, Pegasus Park
    ‪12 min walk‬
  • Place, University of Texas Southwestern Medical School
    ‪2 min drive‬
  • Place, Trinity River
    ‪3 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

7.2 out of 10
Good
(12 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Work Life Minifridge)

7.6 out of 10
Good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(69 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Single Bed, Accessible Bathtub (Communications)

  • 33 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Standard Room, 2 Queen Beds (Work Life)

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed (Minifridge)

8.0 out of 10
Very good
(70 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Crowne Plaza Dallas Market Ctr - Love Field by IHG

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Change of towels is available on request.
Crowne Plaza Dallas Market Ctr - Love Field by IHG offers 354 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Dallas Market Ctr - Love Field by IHG. During your stay, you'll be close to American Airlines Center. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a business center, conference space, and a gift shop
  • Onsite recreation includes a gym
  • 6 minutes by car from American Airlines Center and 8 minutes from Kay Bailey Hutchison Convention Center
Crowne Plaza Dallas Market Ctr - Love Field by IHG offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business center. Event space at this hotel measures 12000 square feet (1115 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Dallas Market Ctr - Love Field by IHG. Parking is available for a fee.

This 3.5-star Dallas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Bristol Bar and Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bristol Bar and Grill

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 12,000 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Lovefield Airport only.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property is closed between February 1 and February 2.
The following facilities are closed on Monday and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 per person
  • Self parking fee: USD 15 per night
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 11:00 AM to 11:00 PM.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Dallas Market Center
Crowne Plaza Hotel Dallas Market Center
Dallas Market Center Crowne Plaza
Crowne Plaza Dallas Market Hotel Dallas
Dallas Crowne Plaza
Crowne Plaza Dallas Market Center Hotel

Crowne Plaza Dallas Market Ctr - Love Field by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 678 out of 1465 reviews
Rating 8 - Good. 245 out of 1465 reviews
Rating 6 - Okay. 174 out of 1465 reviews
Rating 4 - Poor. 129 out of 1465 reviews
Rating 2 - Terrible. 239 out of 1465 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice rooms and comfortable beds! Will definitely stay again.
Stayed 1 night in Dec 2025

8/10 Good

Shigeko

Travelled with family
Liked: Cleanliness, staff & service
too hot, noise from ac
Stayed 2 nights in Dec 2025

2/10 Terrible

Luevarn

Business traveller, Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nothing was as it appeared in the photos. There was no warm shower water, and the phones downstairs didn’t work. It was one of the biggest fumbles ever for a hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness
Clean and staff professional and extremely fun and pleasant
Stayed 3 nights in Dec 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar tender and mr Mo was awesome
Stayed 1 night in Dec 2025

10/10 Excellent

Talentha

Stayed 3 nights in Dec 2025

10/10 Excellent

Hugo

Liked: Cleanliness
Disliked: Amenities
Nice, courteous, prompt and attentive
Stayed 1 night in Dec 2025

10/10 Excellent

Cousia

Stayed 2 nights in Oct 2025

6/10 Okay

Kimberly

Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
The stay was overall great staff was very friendly room was nice with a great view only downside only two elevators were working so it took us longer to get up or down since elevators were mostly full throughout the day
Stayed 1 night in Dec 2025

10/10 Excellent

Muqeet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 I loved my stay
Stayed 2 nights in Dec 2025

6/10 Okay

Marion M Beaufort

Stayed 1 night in Dec 2025

6/10 Okay

Marion M Beaufort

Liked: Amenities, property conditions & facilities
Low hot water,and my original room was not ready when i checked in.
Stayed 3 nights in Dec 2025

4/10 Poor

Holly

Liked: Cleanliness
The front desk service was great. The lady that checked me in was great. The only issues I had was to take a shower younhad to let the water warm up 15 to 20 minutes even then the water wasnt hot. The ladies kept forgetting wash clothes in the room. Other than those issues it was okay. The rooms are very outdated. I wasn't expecting that.
Stayed 3 nights in Dec 2025

2/10 Terrible

Jose

Disliked: Staff & service, property conditions & facilities, room comfort
I needed to call the front desk about the heater that was stuck in HIGH (80 degrees plus) but the room phone didn’t work. I couldn’t get through the phone number listed on Google. I finally spoke to someone at 4am and they said they were sending a maintenance person up. What? Just switch rooms! It’s a Thursday night. I mentioned it again at checkout and they said they would make a note. Beware!
Stayed 1 night in Dec 2025

10/10 Excellent

Klauss

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

6/10 Okay

Kelly

Stayed 1 night in Nov 2025

4/10 Poor

Gary

Liked: Cleanliness, staff & service
Disliked: Amenities
Saff was very nic and understanding. I had to switch rooms 2 times. Come.e to find out,You can only have heat or a/c.the thermostats Thermostats don't work. Clean rooms and updated. They charge 15 dollars a day to park. And it aint even downtown!the deposit is 100 dollars and it has been9 business days and they still haven't released it!/c.they. h
Stayed 2 nights in Nov 2025

6/10 Okay

Amber

Business traveller
Liked: Cleanliness, staff & service
Didn’t have hot water the last day, which was pretty inconvenient. Otherwise ok.
Stayed 2 nights in Nov 2025

10/10 Excellent

Keshon

Stayed 3 nights in Nov 2025

10/10 Excellent

Cheree

Stayed 2 nights in Dec 2025

2/10 Terrible

Cody

Stayed 7 nights in Nov 2025

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2025

2/10 Terrible

Clariza

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not kid friendly
Stayed 2 nights in Dec 2025

8/10 Good

Wendell

Stayed 1 night in Dec 2025