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Holiday Inn Express Frisco Legacy Park Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Frisco Legacy Park Area by IHG

Exterior
Exterior
Seasonal outdoor pool
Exterior
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
3400 Parkwood Blvd, Frisco, TX, 75034
  • Comerica Center
    ‪10 min walk‬
  • Stonebriar Centre Mall
    ‪13 min walk‬
  • Ford Center
    ‪15 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Wheelchair, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Wheelchair, Access Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Wheelchair, Access Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Wheelchair, Access Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Frisco Legacy Park Area by IHG

Hotel with free breakfast, near Stonebriar Centre Mall
This smoke-free hotel features a snack bar/deli, a seasonal outdoor pool, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Holiday Inn Express Frisco Legacy Park Area by IHG offers 121 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

This Frisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Frisco Legacy Park Area by IHG. During your stay, you're just a quick walk from The Star District. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and 3 meeting rooms
  • Just a 2-minute drive from Ford Center and a few minutes from Stonebriar Centre Mall
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A business center and 3 meeting rooms are available. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Frisco Legacy Park Area by IHG. Free self parking is available.

This Frisco hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Frisco Holiday Inn Express
Holiday Inn Express Frisco
Holiday Inn Express Hotel Frisco
Frisco Holiday Inn
Holiday Inn Frisco (Plano/Stonebriar) Hotel Frisco
Holiday Inn Express Frisco Hotel
Frisco Holiday Inn

Holiday Inn Express Frisco Legacy Park Area by IHG Reviews

Reviews

6.6
Rating 10 - Excellent. 299 out of 1001 reviews
Rating 8 - Good. 190 out of 1001 reviews
Rating 6 - Okay. 176 out of 1001 reviews
Rating 4 - Poor. 152 out of 1001 reviews
Rating 2 - Terrible. 184 out of 1001 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Kaleigh

Liked: Staff & service
Disliked: Property conditions & facilities
It was being renovated and not until we got there were we told. Looks like the room was partially done being renovated but stopped long enough for us to stay there. The shower was disgusting and I wouldn’t shower in it. Overall disappointed. I’m sure it will be nice when it’s done but it’s not there yet at all
Stayed 2 nights in Mar 2025

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good and confortable
Stayed 1 night in Mar 2025

2/10 Terrible

Crystal

Disliked: Cleanliness, property conditions & facilities
Gross! Used dental floss on the floor, some white substance sprayed on the curtains, carpet was badly soiled, bathroom was in rough shape and not all of the lights worked. It was just yuck and weird.
Stayed 1 night in Mar 2025

10/10 Excellent

zephaniah

Stayed 1 night in Mar 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Holiday Inn Express in Frisco Legacy Park was very clean, friendly staff, good breakfast and quiet. Was there was my daughter and very pleased and enjoyed the stay.
Stayed 1 night in Mar 2025

2/10 Terrible

AZIZULLAH

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are lying about this property on this app! Whole hotel under construction stuff in hallways they tried to make us stay in a room that was so dingy and down a long hallway by a back unsecured door!! When I said it was unacceptable for $139 I was argued with and asked to “show them”. After letting them know I was not staying here she gave me my refund but still tried to justify the conditions. We literally had to walk over and through construction workers!!
Stayed 1 night in Mar 2025

2/10 Terrible

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

David

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Around 3am a family walk in to our room and saying that we were in there room. Front desk people need to know what rooms are already booked
Stayed 1 night in Mar 2025

6/10 Okay

Lori

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Natan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again

Really clear to The Ford Center. Lots of places close by to eat at.
Stayed 3 nights in Feb 2025

6/10 Okay

Jayson

Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to post online and make customers aware when under construction, AC not cooling, ice machine not working, slow internet, pool closed, couldn’t find channels on TV, found someone else’s hairbrush, felt humid maybe the old carpet, no juices available for breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel! Absolutely loved this place! Breakfast was amazing and delicious with several different options!
Stayed 3 nights in Feb 2025

4/10 Poor

Teresa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The breakfast was very good. The building is in poor condition, though it looked like they were starting some much needed renovations on it. The shower handle could not be turned to hot, so the water was cold. I did tell them at the desk, and maintenance did "fix" it so we were able to get hot water. This was not just our room. Our son's room also had the same issue.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ricky

Stayed 2 nights in Feb 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Great Front Desk, But Facility Issues

Overall, the ladies at the front desk staff were exceptional and very helpful. However, during my stay, the power went out twice, the gym was very cold, and my tub/shower was clogged. I visit Dallas a few times a year for business and personal since I am Cowboys fan and I was disappointed in the facilities.
Stayed 4 nights in Feb 2025

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was under construction. The bathroom had construction material in it. Paint splatter everywhere. There was no trash can in the room. The toilet was not set right and wobbled. Fire alarm went off in the morning due to construction. The hotel was dirty and in the middle of renovations.
Stayed 2 nights in Feb 2025

6/10 Okay

Kristi

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Our bathtub didn’t have a stopper and had black paint of some sort all over it. The staff was absolutely amazing but the room itself was just kind of gross looking.
Stayed 2 nights in Feb 2025

2/10 Terrible

Olena

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Holiday Inn Express in Frisco, and my experience was awful. The front desk staff member, Rahul Park, assigned us three rooms, all of which were completely unacceptable. The first room, on the third floor, had a strong smell of weed throughout. The second room, on the first floor, was not cleaned after the previous guest. The third room, on the fifth floor, had a ceiling that was falling down. I booked this reservation through Expedia, but I had to cancel it because this hotel was in such poor condition. Thankfully, I was able to cancel with Expedia and receive a full refund.
Stayed 1 night in Feb 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is under construction and is messy Our room looked like it was remodeled and NOT cleaned in addition to having warm water not Hot Not staying again
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2024

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

HORRIBLE STAY!!!!

This hotel was very nice upon entry. There was a vision board of their renovations but honestly this hotel should be closed while doing renovations. There was a chemical smell and the filth in the bathroom and broken window that was broke all the way through and tv didn’t work you can see in the pics below. Explains everything!
New mattress that they didn’t remove plastic
Window severely broken all the across
Bathroom door with paint splatter
Blow up this pic and you can see the filth
Stayed 1 night in Jan 2025