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Sheraton Dallas Hotel

4.0 star property

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Photo gallery for Sheraton Dallas Hotel

A spacious lobby with a high ceiling, modern lighting fixtures, and a seating area with sofas and tables.
An outdoor patio with seating, a fire feature, and a view of a modern building.
A spacious lobby with a high ceiling, modern pendant lighting, comfortable seating, and large windows allowing natural light.
A spacious lobby with a high ceiling, large windows, and modern furniture.
A modern bar area with a long counter, bar stools, and a television screen.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
400 Olive St, Dallas, TX, 75201
  • Place, Majestic Theater
    ‪5 min walk‬
  • Place, Dallas Museum of Art
    ‪8 min walk‬
  • Place, Dallas World Aquarium
    ‪13 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window with sheer curtains.

Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with a city view.

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Club Room, 2 Queen Beds

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a desk with a television, a sofa, and a window with sheer curtains.

Junior Suite, 1 King Bed with Sofa bed

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

A hotel room with two beds, a desk, a chair, and a TV.

Junior Suite, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

A hotel room with two beds, a desk, a chair, and a TV.

Junior Suite, Multiple Beds

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

A modern living room with a grey sofa, a round coffee table, and a dining table with chairs. There are two abstract paintings on the wall and a lamp on a side table.

Executive Suite, 1 Bedroom

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom

A modern living room with a grey sofa, a round coffee table, and a dining table with chairs. There are two abstract paintings on the wall and a lamp on a side table.

Executive Suite, 1 Bedroom

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a TV, and a window with a city view.

Deluxe Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
The Westin Dallas Downtown
Downtown Dallas
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,005 reviews
The price is €152
includes taxes & fees
28 Aug - 29 Aug
The Westin Dallas Downtown

About this property

Sheraton Dallas Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Dallas Hotel offers 1840 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 50-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Dallas hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Dallas Hotel. During your stay, you're just a quick walk from Majestic Theater. Enjoy features like an outdoor pool, a restaurant, and a 24-hour gym.
  • Enjoy American cuisine while dining at Open Palette
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from American Airlines Center and a few minutes from Dallas World Aquarium
  • Pets welcome for a fee (restrictions apply)
Sheraton Dallas Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

A business center, 60 meeting rooms, and limo/town car service are available. Event space at this hotel measures 230000 square feet (21368 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Dallas Hotel. For a fee, parking is available.

This 4-star Dallas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Open Palette - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Open Mkt. Grab 'n Go - This delicatessen serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Mkt. Grab 'n Go
  • Open Palette

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 230,000 square feet of conference space
  • 60 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 38 floors
  • Ballroom
  • Banquet hall
  • Built in 1959
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 150
  • Weight limit: 35 lbs per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Sheraton Dallas Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1004 reviews
Rating 8 - Good. 177 out of 1004 reviews
Rating 6 - Okay. 79 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 76 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed time and staff was great.
Stayed 1 night in May 2026
Verified review

8/10 Good

Deantron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and will be staying again soon.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy | Centrally located | fun bar downstairs.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of restaurants
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and has several shops and place to eat. Very convenient to downtown. The staff was very friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

LaKeshia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Friendly staff very clean. Located downtown adjacent to many popular events and attractions. Only downside is parking.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints….one of my favorite hotels! Everything is simply so great about it.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were super friendly, and the hotel is beautiful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Deona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean!!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

jasmine

Liked: Cleanliness, amenities, property conditions & facilities
The stay over all was great. Did have an issue with employees in the open market but the hotel did their best to make up for the issue
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big hotel. Good vibes
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Raul Jerome

Wonderful stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Shawndrika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , close by everything, staff friendly
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Chadstity

Liked: Cleanliness, staff & service, property conditions & facilities
Yes very good selections in the area
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
Great room and location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, and comfortable room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Easy check in and navigating. Great rooms and bathrooms
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jazzlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Staff was very nice, very helpful and courteous. Restaurant was excellent; The $19 burger was outstanding! Well worth the price. Banquet services for convention dinner was good, as convention banquet dinners go, and again the help and service was kind and polite. I enjoyed mu stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful. Staff were absolutely fantastic. Highly recommended this hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Phillip A

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Everything was great the staff, rooms I would definitely recommend this hotel
Stayed 2 nights in Jan 2026