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Sheraton Dallas Hotel

4.0 star property

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Photo gallery for Sheraton Dallas Hotel

Bar (on property)
Exterior
Property amenity
Pillow-top beds, in-room safe, desk, laptop workspace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
400 Olive St, Dallas, TX, 75201
  • Place, Majestic Theater
    ‪3 min walk‬
  • Place, Dallas Museum of Art
    ‪7 min walk‬
  • Place, Dallas World Aquarium
    ‪12 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(21 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area

Junior Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Junior Suite, Multiple Beds

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

50-inch plasma TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

50-inch plasma TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom, Non Smoking

  • 67 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, City View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property
Dallas Marriott Downtown
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 960 reviews
The price is €111
includes taxes & fees
26 Dec - 27 Dec
Dallas Marriott Downtown

About this property

Sheraton Dallas Hotel

Hotel with an outdoor pool, near American Airlines Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Dallas Hotel offers 1840 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 50-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Dallas hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sheraton Dallas Hotel. During your stay, you're just a quick walk from Majestic Theater. Enjoy features like an outdoor pool, a restaurant, and a 24-hour gym.
  • Enjoy American cuisine while dining at Open Palette
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from American Airlines Center and a few minutes from Dallas Market Center
  • Pets welcome for a fee (restrictions apply)
Sheraton Dallas Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge.

A business center, 60 meeting rooms, and limo/town car service are available. Event space at this hotel measures 230000 square feet (21368 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Dallas Hotel. For a fee, parking is available.

This Dallas hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Open Palette - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Open Mkt. Grab 'n Go - This delicatessen serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Mkt. Grab 'n Go
  • Open Palette

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 230,000 square feet of conference space
  • 60 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1959
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Weight limit: 35 lbs per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Covered valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Reviews

Sheraton Dallas Hotel Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 577 out of 1005 reviews
Rating 8 - Good. 199 out of 1005 reviews
Rating 6 - Okay. 98 out of 1005 reviews
Rating 4 - Poor. 59 out of 1005 reviews
Rating 2 - Terrible. 72 out of 1005 reviews

Reviews

6/10 Okay

ANGELIQUE, Cambridge

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The rooms need deep cleaning and a more thorough routine cleaning. There is dust and debris along all walls, the shower head was pretty well covered in mineral deposits, and the grout is obviously dirty compared to non-traffic areas. The mirror had water spots above the faucet, the faucet handles had grime built up at their bases, and the soap dish in the shower had suds and soap scum. Also, there is no bath fan, which has lead to moisture buildup and staining on the bathroom ceiling. Yes, I am very particular. I expect a room devoid of dust and grime if they are charging $290/night.
Stayed 4 nights in Sep 2025

10/10 Excellent

CARMEN, WESLEY CHAPLE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for WREIN Live and it was great from the hotel to the conference center.
Stayed 3 nights in Sep 2025

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty, unprofessional people, steal, nobody wants to help
Stayed 2 nights in Sep 2025

10/10 Excellent

Lori

Stayed 3 nights in Aug 2025

10/10 Excellent

Carrissa

Liked: Cleanliness, staff & service, property conditions & facilities
It had options for dining so you did not have to go anywhere if you did not want to.
Stayed 4 nights in Aug 2025

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning, easy parking/ valet, everyone was pleasant, perfect location. Food was delicious! Can’t say anything they could improve on, definitely a re book!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Josie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful Stay

Nice peaceful stay. I loved the restaurants and gym equipment. I was able to keep up with my training.
Stayed 2 nights in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and comfortable hotel! The staff was more than willing to answer any questions we had and went above and beyond to keep me and my best friend happy! It was a great experience and the room was beautiful!
Stayed 1 night in Aug 2025

10/10 Excellent

Monique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bestie Bday Trip

Staff was great. Room was clean. Perfect for what we were looking for.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Ishan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The Room Had the AC which made loud noise all night. And The Shower drainage was blocked it was awfull to take shower. With dirty water. Also my wife and me our legs had small Bites of idk mosquito or Spider ? Or because of That Shower drainage water
Stayed 1 night in Aug 2025

8/10 Good

Arianna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have is that we were placed in a handicap room. The hot water did not work, and we did not find out until the next morning. The shower water also made the entire floor wet. We were moved 2 doors down and everything was wonderful.
Stayed 1 night in Jul 2025

10/10 Excellent

Collyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service is top notch!

The experience was wonderful from check in to check out. Everything was in wonderful condition and clean. Staff were friendly and incredibly helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 3 nights in Jul 2025

10/10 Excellent

LaKrisha

Stayed 1 night in Jul 2025

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not enough restaurants to select
Stayed 1 night in Jul 2025

4/10 Poor

Francine

Stayed 4 nights in Jun 2025

10/10 Excellent

Allison

Stayed 3 nights in Jul 2025

10/10 Excellent

Vania Odalys

Stayed 1 night in Jul 2025

10/10 Excellent

Kasseh

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great time
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great property close to everything good stafd
Stayed 5 nights in May 2025

10/10 Excellent

Philomena

Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very helpful! Room service was quick and yummy!
Stayed 2 nights in May 2025

10/10 Excellent

Raymond, Redwood City

Stayed 2 nights in Jun 2025