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Hampton Inn & Suites West Des Moines/SW Mall Area

2.5 star property

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Photo gallery for Hampton Inn & Suites West Des Moines/SW Mall Area

A hotel room with a bed, a desk with a chair, a television, a framed picture on the wall, a sink, and a microwave.
A modern hotel lobby with a bar area, seating, and a large blue accent wall.
A Hampton Inn Suites hotel with a clear entrance, American flags, and a welcoming sign.
A snack display area with a variety of treats and a refrigerated section.
An outdoor patio with tables and chairs, a covered seating area, and a building with stone and brick facade.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
6160 Mills Civic Parkway, West Des Moines, IA, 50266
  • Place, West Glen Town Center
    ‪8 min walk‬
  • Place, Jordan Creek Town Center
    ‪10 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪13 min drive‬

Room options

View all photos for 1 King Microwv/Fridge Ns

A hotel room with a bed, a desk with a television, a laptop, a blue chair, and a patterned curtain.

1 King Microwv/Fridge Ns

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Kitchenette

A hotel room with a bed, a desk, a TV, a chair, and a sliding door.

Studio, 1 King Bed, Kitchenette

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Roll In Shower)

A hotel room with a bed, a desk, a TV, a chair, and a sliding door.

Studio, 1 King Bed, Accessible (Roll In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible

A hotel room with a bed, a desk, a TV, a chair, and a sliding door.

Studio, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Refrigerator & Microwave

A hotel room with a bed, a blue sofa, a small table, and two bedside lamps.

Room, 1 King Bed, Refrigerator & Microwave

9.2 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, two bedside tables, a chair, a window with curtains, and a wall-mounted air conditioner.

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a blue sofa, a small table, and two bedside lamps.

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a television.

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with a flat-screen TV, a wooden desk, two beds, a patterned carpet, and a hallway leading to a door.

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)

A hotel room with two beds, a desk, a chair, and a television.

Room, 2 Queen Beds, Accessible (Roll In Shower)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk, a chair, and a television.

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with a flat-screen TV, a wooden desk, two beds, a patterned carpet, and a hallway leading to a door.

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for King, Accessible

A hotel room with a bed, desk, television, and seating area.

King, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible

A hotel room with two beds, a desk with a television, a chair, and a window with curtains.

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hampton Inn & Suites West Des Moines/SW Mall Area

This hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Hampton Inn & Suites West Des Moines/SW Mall Area offers 102 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This West Des Moines hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites West Des Moines/SW Mall Area. During your stay, you're just a quick walk from Jordan Creek Town Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 1-minute drive from Jordan Creek Town Center and 12 minutes from Des Moines Art Center
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites West Des Moines/SW Mall Area offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. The business-friendly Hampton Inn & Suites West Des Moines/SW Mall Area also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this West Des Moines hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool

Family friendly

  • Children's games
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 581 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area Hotel West Des Moines
Hampton Inn West Moines/SW Mall Area Hotel
Hampton Inn West Moines/SW Mall Area
Hampton Inn & Suites West Des Moines/SW Mall Area Hotel
Hampton Inn Suites West Des Moines/SW Mall Area
Hampton Inn West Moines/SW Mall Area West Des Moines
Hotel Hampton Inn & Suites West Des Moines/SW Mall Area

Hampton Inn & Suites West Des Moines/SW Mall Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, friendly staff, comfy room was a great nights stay
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great Staff and great location! Loved this hotel, very accommodating! Will definitely stay here again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, updated room that met our needs.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Great place to stay!! We enjoyed our trip there
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice pool good location
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Room was clean staff was nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
The staff is so nice. We just keep coming back.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alisa

Liked: Cleanliness, amenities, property conditions & facilities
clean room, great breakfast, convenient location.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with pleasant staff. Breakfast included. Fair price.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities
The hot tub was amazing and the location was perfect.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, amenities
Great atmosphere clean and friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Quiet rooms. Quiet location. Big TV.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room.
Stayed 1 night in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Basic breakfast
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Friendly staff, quiet, clean room, and convenient location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check-in, comfortable room, and good breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Hot tub was closed- disappointed that we didn't know that ahead.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, polite staff, great accommodations!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great room was very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Check in was great. Enjoyed my stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Very quiet and very comfortable. Staff were friendly, courteous, and most helpful. Thank you to everyone in West Des Moines!
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Cheryl

Liked: Cleanliness
Clean room, did not have the breakfast.
Stayed 1 night in Apr 2026