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Hyatt Place Altoona/Des Moines

3.0 star property

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Photo gallery for Hyatt Place Altoona/Des Moines

Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains
Indoor pool
Free daily buffet breakfast
Front of property

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
480 Bass Pro Dr NW, Altoona, IA, 50009
  • Outlets of Des Moines
    ‪1 min walk‬
  • Adventureland
    ‪3 min drive‬
  • Prairie Meadows Racetrack and Casino
    ‪3 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, Accessible (2 Queen Beds with Sofa Bed, Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, Accessible (2 Queen Beds with Sofa Bed, Shower)

9.0 out of 10
Wonderful
(12 reviews)
  • 48 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

9.8 out of 10
Exceptional
(9 reviews)
  • 48 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(50 reviews)
  • 31 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds & 1 Sofa Bed)

In-room safe, desk, laptop workspace, blackout curtains

Room (2 Queen Beds & 1 Sofa Bed)

9.8 out of 10
Exceptional
(50 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Specialty)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Altoona-Des Moines by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, (675)
The price is €257
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Holiday Inn Express Hotel & Suites Altoona-Des Moines by IHG

About this property

Hyatt Place Altoona/Des Moines

Lakefront hotel with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Altoona/Des Moines offers 112 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with twin sofa beds. 55-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they enjoy the free breakfast at Hyatt Place Altoona/Des Moines. During your stay, you're just a quick walk from Outlets of Des Moines. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, 2 meeting rooms, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • 6 minutes by foot from Outlets of Des Moines and a 5-minute drive from Adventureland
  • Dogs welcome for a fee
Hyatt Place Altoona/Des Moines offers its guests an indoor pool and a 24-hour fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and 2 meeting rooms are available. The business-friendly Hyatt Place Altoona/Des Moines also features a terrace, a picnic area, and coffee/tea in a common area. Free self parking is available.

This 3-star Altoona hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • On a lake
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Twin sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Altoona Des Moines
Hyatt Place Altoona/Des Moines Hotel
Hyatt Place Altoona/Des Moines Altoona
Hyatt Place Altoona/Des Moines Hotel Altoona

Hyatt Place Altoona/Des Moines Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 638 out of 805 reviews
Rating 8 - Good. 102 out of 805 reviews
Rating 6 - Okay. 37 out of 805 reviews
Rating 4 - Poor. 16 out of 805 reviews
Rating 2 - Terrible. 12 out of 805 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay

Wonderful stay. Very clean and welcoming.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Danyelle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I love staying at the Hyatt in Des Moines, but this time was different. It was 75° in my room so hot. I had asked the front desk to help me out and they got maintenance and acted like this was a single incident come to find out the next day, they have been having troubles with the heat And I guess I’m disappointed because they flat out lied to me.
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in and check out were great. The lady at the front desk (I wish I could remember her name) was so personable. We were part of a wedding party and she was so kind to all of us! I can tell she truly loves her job! The room was very clean and comfortable. We had no complaints!
Stayed 1 night in Apr 2025

10/10 Excellent

Neeley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Loved being by the cute pond. Breakfast was great! Will be back!
Stayed 1 night in Apr 2025

6/10 Okay

holley

Travelled with family
Liked: Cleanliness, staff & service, room comfort

It was just ok

We stay at this hotel a lot and normally we love it. But it is starting to lack in the quality. The TV in the room wasn’t working and so we tried to. Stream to it and it kept cutting out. The building has some maintenance issues that need to be addressed. The elevators have loose handrails as an example. The room was clean and comfortable for the most part. I wouldn’t say do go here I’m just saying they are starting to let things go.
Stayed 1 night in Mar 2025

10/10 Excellent

Nate

Stayed 2 nights in Mar 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean
Stayed 1 night in Mar 2025

8/10 Good

Beth

Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing window view, safe surrounding area, and most hospitable receptionist I have had the pleasure of meeting.
Stayed 1 night in Mar 2025

10/10 Excellent

Whitney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great pool/hot tub!
Stayed 1 night in Feb 2025

10/10 Excellent

Molly

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

8/10 Good

andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Lacee

Stayed 1 night in Mar 2025

10/10 Excellent

Dashty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quiet and hustle free
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa, Cresco

Liked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Matt

Stayed 1 night in Feb 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel was very nice, breakfast was great! I would give more stars if possible
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024