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Sonesta Simply Suites Des Moines

2.0 star property

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Photo gallery for Sonesta Simply Suites Des Moines

Full-sized fridge, microwave, stovetop, dishwasher
Laundry room
Lobby
BBQ/picnic Area
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Kitchen
  • Parking available
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
7625 Office Plaza Dr N, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪2 min drive‬
  • Mercy Medical Center West Lakes
    ‪2 min drive‬
  • Living History Farms
    ‪5 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 72.7 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 72.7 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

  • 46.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 72.7 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • 46.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 46.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed (Studio)

  • 46.3 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Simply Suites Des Moines

Hotel with a 24-hour fitness center, near Jordan Creek Town Center
This hotel features a 24-hour fitness center, a snack bar/deli, and self parking. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Sonesta Simply Suites Des Moines offers 98 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 37-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta Simply Suites Des Moines. During your stay, you'll be within walking distance of Jordan Creek Town Center. You'll find features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, convenience store, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Jordan Creek Town Center and 8 minutes from Living History Farms
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Sonesta Simply Suites Des Moines. For a fee, parking is available.

Smoking is allowed in designated areas at this West Des Moines hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta Simply Suites Des Moines.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel MOINES
Candlewood Suites MOINES
Candlewood Suites - Des Moines Hotel West Des Moines
Candlewood Suites West Des Moines
Candlewood West Des Moines
West Des Moines Candlewood Suites
Candlewood Suites Moines Aparthotel West Des Moines
Candlewood Suites Moines Aparthotel
Candlewood Suites Moines West Des Moines
Sonesta Sutes Des Moines
Candlewood Suites Des Moines
Sonesta Simply Suites Des Moines Hotel
Sonesta Simply Suites Des Moines West Des Moines
Sonesta Simply Suites Des Moines Hotel West Des Moines

Sonesta Simply Suites Des Moines Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 391 out of 783 reviews
Rating 8 - Good. 231 out of 783 reviews
Rating 6 - Okay. 81 out of 783 reviews
Rating 4 - Poor. 39 out of 783 reviews
Rating 2 - Terrible. 41 out of 783 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aliyha

I like everything about this place. This my 3nd time to stay here
Stayed 1 night in Mar 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

JAMES

Stayed 2 nights in Feb 2025

10/10 Excellent

Cody

Liked: Cleanliness
Stayed 2 nights in Feb 2025

2/10 Terrible

CHARLES

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Where do I start? I stayed less than half an hour. The first room was filthy. As were the hallways and elevators. I asked to be moved. Second room was equally dirty. Everything was worn and torn. The hallways smelled terrible like old cooked food. I couldn’t even bring myself to sit down. I received a full refund and was happy to find somewhere clean and comfortable. This place needs to be closed and completely remodeled. Worst Sonesta I have ever been to and I have traveled extensively.
Stayed 7 nights in Feb 2025

6/10 Okay

Sara

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was very convenient to many dining options and entertainment areas. However, the property was very rundown. There were a lot of cracks and holes in the walls and ceiling, the lighting was dim, and the whole thing was in need of a facelift.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tim

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay will go back
Stayed 3 nights in Feb 2025

8/10 Good

Jennifer

Stayed 2 nights in Feb 2025

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
hotel was older, but not horrible. Spots here and there that need attention, but nothing that hindered my stay. It did not offer a breakfast, which was a bummer, but also understandable since there was a kitchenette in the room. Room was large and bathroom was nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

Hotel staff was very professional and helpful. There was an issue with my original room and they offered a new room before we even arrived and even provided snacks and waived the $20 hold. Definitely above and beyond.
Stayed 1 night in Mar 2025

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Would not stay again

The people working the desk were nice, and the beds were comfortable, but the hotel is quite run down. The carpets in the hallway were soiled and did not appear to get vacuumed. The chairs in the room were worn to the stuffing, and there were gobs of caulk around the tub's faucet. People cook in their rooms and the smell in the hallway was overpowering.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The property was simple but clean and quiet. The staff was very friendly. I feel it was a great stay for the price.
Stayed 4 nights in Feb 2025

6/10 Okay

Samuel

Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for

Well, it’s cheap. But that is very clearly reflected in its operation. Have to pay for parking (or park in a different parking lot, they couldn’t tell me what parking was theirs and what wasn’t so it kind of felt like a scam). I didn’t ever need much so my interactions with employees was limited. The biggest reason for my rating is the cleanliness. I really question it. Too much for me to be able to stay again and I will instead pay up to go to the Comfort Inn down the road instead.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and fairly quiet, easy check in. Very roomy. Would stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Pamela

Travelled with partner
Quiet, clean. Kitchen is very basic but adequate. Comfortable bed!
Stayed 1 night in Feb 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my room The staff was very friendly.
Stayed 4 nights in Jan 2025

6/10 Okay

Kent, Irvine

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is ok, but just ok. It's not a 5 star property, so there are no amenities as expected. It was clean, also as expected. But... Our room was next door to the laundry room, so every morning the staff and the laundry equipment were very loud. Which is surprising because there's was no maid service. We stayed eight days, and no maid service. Yes I know this has been a trend with hotels, but you asked for my opinion, and I think maid service is a requirement at least every other day. So, bottom line, this hotel is ok. Just ok. I won't be staying here again.
Stayed 7 nights in Jan 2025

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that there was an appliance library for additional amenities like teakettles and crockpots. The room was cozy and clean and had everything we needed to feel at home. The staff was kind and helpful. We enjoyed our stay and would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Janette, Columbia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Deana R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing. So accommodating and friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Matt

Stayed 1 night in Jan 2025