8/10 Good
Edmond
Travelled with partner
24 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at this hotel in June and overall had a good experience with a few caveats.
The staff were the true highlight—special thanks to Dragana, Marijana, Ivan, Alexander, and especially Isa and Igorevich, who went above and beyond to make our stay feel personal.
The room was spacious with comfy beds and a fridge (though it was empty). Bedding was oddly small and didn’t fully cover us during sleep.
Facilities were clean and included indoor/outdoor pools, a spa, and a well-equipped gym—though some machines needed light maintenance.
Food was decent with daily variety and some local dishes (we’d welcome more!). Desserts were underwhelming but fresh fruit and ice cream hit were ok.
Carpet and sofa had minor stains—likely from the hotel’s pet-friendly policy. As someone with allergies, I would’ve preferred a pet-free room and no animals in food areas.
Poolside could be better managed—chairs reserved by unattended towels, and guesta smoking despite signage.
Spa services felt pricey, and hallway noise from kids playing was noticeable due to non-soundproof doors.
Still, it was a pleasant stay with standout service.
With attention to details, this hotel could go from good to great.
Edmond
Stayed 6 nights in Jun 2025
