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Best Western Hotel du Lac Dunkerque

3.0 star property

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Photo gallery for Best Western Hotel du Lac Dunkerque

Restaurant
Property amenity
Exterior
Property amenity
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
2 RUE DU LAC, Armbouts-Cappel, 59380
  • Dunkirk British Memorial
    ‪5 min drive‬
  • Dunkerque Harbor
    ‪7 min drive‬
  • Malo-les-Bains Beach
    ‪10 min drive‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪45 min drive‬

Room options

Classic Room, 2 Queen Beds, Non Smoking

  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Room, 2 Single Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Single Bed, Non Smoking

Classic Room, 1 Single Bed, Non Smoking

Classic Room, 1 Single Bed, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Lake View

Superior Room, 1 Queen Bed, Non Smoking, Lake View

Superior Room, 1 Queen Bed, Non Smoking, Lake View

8.8 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Hotel du Lac Dunkerque

Eco-certified hotel with a 24-hour front desk and a coffee shop
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and dry cleaning.
Best Western Hotel du Lac Dunkerque offers 66 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. 80-cm flat-screen televisions come with cable channels. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers.

This Armbouts-Cappel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Best Western Hotel du Lac Dunkerque. During your stay, you'll be close to Malo-les-Bains Beach. Features include free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a business center, and 5 meeting rooms
  • Onsite recreation includes hiking/biking trails
  • 6 minutes by car from Dunkirk British Memorial and 6 minutes from Mémorial du Souvenir
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center, 5 meeting rooms, and coworking spaces are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The eco-certified Best Western Hotel du Lac Dunkerque also features multilingual staff, a garden, and laundry facilities. Self parking is free.

This 3-star Armbouts-Cappel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
La Terrasse du Lac - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Terrasse du Lac

Things to do

  • Hiking/biking trails

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 1972
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Du Lac Dunkerque
Best Western Hotel du Lac Dunkerque Hotel
Best Western Hotel du Lac Dunkerque Armbouts-Cappel
Best Western Hotel du Lac Dunkerque Hotel Armbouts-Cappel

Best Western Hotel du Lac Dunkerque Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 158 reviews
Rating 8 - Good. 59 out of 158 reviews
Rating 6 - Okay. 16 out of 158 reviews
Rating 4 - Poor. 7 out of 158 reviews
Rating 2 - Terrible. 6 out of 158 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The members of staff were very friendly and equally helpful when we asked for advice. Our room was spotlessly clean and the bathroom not only had a bath, but also a great shower. The breakfast was great. I would definitely return to this hotel and wouldn’t hesitate to recommend it to others visiting Dunkirk.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with a great restaurant, conveniently placed to the ferry port.
Stayed 1 night in Nov 2024

8/10 Good

shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel but needs better soundproofing

A nice hotel in a quiet location just off the main road, rooms were nice and staff very friendly and spoke good English, however there is no soundproofing from the army accommodation upstairs and we were kept awake till after midnight.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy

I arrived late but the staff were very helpful. There’s a nice park beside the hotel which was great for walking the dog. The overnight charging for the car worked perfectly as well
Stayed 1 night in Jul 2024

8/10 Good

Ilona

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Good budget stay option for channel crossing.
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, convenient and easy parking
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t let the appearance put you off!

Although the hotel’s exterior looks a little grim, inside is a different story with very friendly staff, pleasant refurbished rooms and excellent food. A patio with a lake view on a warm evening is an added bonus. Easy to find and ideal as a stopover either before or after a ferry it’s excellent value and recommended!
View from the patio
Crepe Suzette at dinner
Stayed 1 night in Jul 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

Pleasant hotel with lovely view of the lake. A bit noisy due to near a main road. The restaurant was good served nice food. Staff were helpful and spoke some English. Room was clean, only downside was there were only one pillow and when we asked for more they could only find one extra which was poor.
Stayed 1 night in Jul 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location by a lake placed in a nature reserve . Nice to walk around it first thing in the morning.
Stayed 1 night in Jun 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel just outside Dunkirk but next to a lovely quiet green space and lake. Hotel staff were very accomodating and helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Hiromi

Stayed 1 night in Jun 2024

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff Great food
Stayed 1 night in May 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely room with a nice view of the lake out back. Breakfast was good. The service was excellent. The only problem was that our toilet was running. Easy fix and an excellent stay.
Stayed 1 night in Jun 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Launching into Belgium

Great stay - very welcoming. Beds were narrower than we expected & we were in a disabled bedroom. Bathroom was large, but no shower curtain meant the floor got soaked! However the staff were attentive, welcoming & overall it worked well as a place to stay to launch us on our Belgium adventure:)
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hotel itself were excellent. Breakfast was amazingly delicious, as was the dinner. Walking outside at the lake was very relaxing. A short drive into anywhere you want to go in Dunkirk was very easy
Stayed 2 nights in May 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really - just somewhere to spend the night

Hotel was ok. Meal was average but they had a bus load of teenage girls and put us in a room between then all so we were subjected to dozens of screaming girls running up and down the corridor. Additionally when we paid our bill the receptionist said the payment didn’t go through, I showed her the confirmation charge on my phone but she insisted that she couldn’t see it her end - so I repaid using the actual card on the basis that they would refund me if I had paid twice. Watch this space.
Stayed 1 night in Apr 2024

6/10 Okay

Jack

Liked: Cleanliness, staff & service
We had a good stay, however the pillows were tiny ok for a child. There was only 1 sugar for two people. The tiles in the bathroom under the sink were all smashed dangerous if you had children. The breakfast was very good.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Lindsay

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was tiny but nicely decorated and very clean. Plenty of sockets and charging points. Staff very helpful and friendly. Nice location with lake and park behind.
Stayed 1 night in Sep 2023