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Hilton Durban

5.0 star property

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View from room
Daily buffet breakfast (ZAR 250 per person)
Exterior
Reception
1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Pool
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
12-14 Walnut Road, Durban, KwaZulu-Natal, 4001
  • Place, Durban International Convention Centre
    ‪3 min walk‬
  • Place, Durban Beach
    ‪2 min drive‬
  • Place, uShaka Marine World
    ‪4 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe King Room with Sofa

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Room with Sofa

  • Sleeps 3

View all photos for King Room

1 bedroom, premium bedding, minibar, in-room safe

King Room

  • Sleeps 2

View all photos for Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Twin Room

  • Sleeps 2

View all photos for Twin Accessible Room

1 bedroom, premium bedding, minibar, in-room safe

Twin Accessible Room

  • Sleeps 2

Presidential Suite with Large Terrace

  • Sleeps 3

View all photos for Executive King Room with Access to Business Lounge

1 bedroom, premium bedding, minibar, in-room safe

Executive King Room with Access to Business Lounge

  • Sleeps 2

View all photos for Executive Twin Room with Access to Business Lounge

1 bedroom, premium bedding, minibar, in-room safe

Executive Twin Room with Access to Business Lounge

  • Sleeps 2

View all photos for King Guest Room

1 bedroom, premium bedding, minibar, in-room safe

King Guest Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms

1 bedroom, premium bedding, minibar, in-room safe

Premium Apartment, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for King Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

King Deluxe Room

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Room

1 bedroom, premium bedding, minibar, in-room safe

King Executive Room

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed

  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 1 King Bed, Connecting Rooms

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Two Queen Beds Deluxe Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Executive Room

1 bedroom, premium bedding, minibar, in-room safe

Twin Executive Room

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Accessible Guest Room

1 bedroom, premium bedding, minibar, in-room safe

Twin Accessible Guest Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Two-Bedroom Apartment

1 bedroom, premium bedding, minibar, in-room safe

Two-Bedroom Apartment

  • Sleeps 5

View all photos for Executive Suite

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

  • Sleeps 3

View all photos for Deluxe Room With Two Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room With Two Queen Beds

  • Sleeps 4

View all photos for Ambassador Suite

Living area

Ambassador Suite

  • Sleeps 3

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About this property

Hilton Durban

Luxury Durban hotel connected to the convention center, steps from Durban International Convention Centre
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Hilton Durban offers 326 air-conditioned accommodations with indoor private hot tubs and minibars. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the overall property condition at Hilton Durban. During your stay, you'll be connected to the convention center, and just a quick walk from The Old Fort. You'll find features like free WiFi in public areas and a free beach shuttle, plus an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Durban International Convention Centre and 8 minutes by foot from Sahara Stadium Kingsmead
  • Free beach shuttle service
Hilton Durban offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 13 meeting rooms are available. Event space at this hotel measures 3434 square feet (319 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Durban. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Hilton Durban has a restaurant on site.
Coral Lounge - This lobby lounge specializes in local and international cuisine and serves light fare only. Open daily.
Vasco's Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Covered parking on site (ZAR 55 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZAR 250 for adults and ZAR 125 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Coral Lounge
  • Vasco's Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 3,434 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Lift (99 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 250 for adults and ZAR 125 for children
  • Covered self parking fee: ZAR 55.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
All guests must please provide the credit card used to make their booking, upon arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Durban Hilton
Hilton Durban
Hilton Hotel Durban
Hilton Durban Hotel Durban
Hilton International Durban
Hilton Durban Hotel
Hilton Durban Hotel
Hilton Durban Durban
Hilton Durban Hotel Durban

Hilton Durban Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 308 out of 643 reviews
Rating 8 - Good. 208 out of 643 reviews
Rating 6 - Okay. 86 out of 643 reviews
Rating 4 - Poor. 22 out of 643 reviews
Rating 2 - Terrible. 19 out of 643 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Penny Marie

Stayed 1 night in Aug 2025

10/10 Excellent

dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At my job I teach customer service …. Able was above and beyond even what I teach .. I learned from him what great customer service was !!! thank you Able for everything you did
Stayed 1 night in Aug 2025

10/10 Excellent

Lincoln

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amashova trip

Travelled with our team of cyclists and had a fabulous time. Great hospitality.
Stayed 1 night in Jul 2025

8/10 Good

Coretta

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Armando, Miami

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice and professional staff
Stayed 11 nights in Jun 2025

2/10 Terrible

Aadil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

Stayed 4 nights in Jun 2025

2/10 Terrible

Aadil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

Stayed 4 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel but a ways to go

Recently reopened, it’s very clean and in good shape. Great location for my needs and beautiful, quiet, comfortable room. What shows that it’s been closed for a period of time are the level and quality of service. Restaurant and housekeeping staff are very friendly and earnest although apparently inexperienced. There’s not the same welcoming vibe by the guys at the door and concierge desk that was renowned in years past. Check in was not great as my room wasn’t ready until well after 3pm and then there was some confusion. The food is not up to the standard it was at before it closed and the selection and availability of restaurant hours is reduced. They are clearly trying to get up to speed and we’ll likely give them another go next year.
Stayed 5 nights in Jun 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, just the best , super friendly , and super hotel 24 hour room service was excellent Abou and Cinque and Busie names that I remember were exceptionally kind and attentive ( my apologies if I didn’t spell names correctly ) but everybody was great. I will be back next year same time again and will look forward to stay here again.Thanks Hilton Durban!
Stayed 3 nights in May 2025

4/10 Poor

James

Liked: Cleanliness, staff & service, room comfort

Still doesn't feel fully open

Wifi was terrible, bathrooms in need of updating, room service as very average. The hotel felt as thought it wasn't 100% operational.
Stayed 4 nights in May 2025

10/10 Excellent

Shekmuon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely hotel, noisy location

Hotel was excellent, staff were very friendly and helpful, parking and hotel felt very secure, great breakfast. Downside was room location, there was very loud music from cultural events playing from the exhibition centre each of the 3 nights, very disappointing as we have a child land we all had problems sleeping before the curfew
Stayed 3 nights in Apr 2025

10/10 Excellent

Sisa

Stayed 1 night in Apr 2025

10/10 Excellent

Marius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, hotel was very clean.
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

CHARES

Stayed 2 nights in Apr 2025

6/10 Okay

David

Liked: Property conditions & facilities
Disliked: Staff & service

A nice hotel but the service has a lot to be desir

Upon check-in we had quite a few problems One of them was down to a very rude stuff member behind the counter. They told us to sit down and wait. When we eventually got our room we found that someone had already been in the room and had left all their possessions in the room we reported this to staff and admittedly they did upgrade us to a better room and gave us executive lounge access which improved our perception of Hilton however we found that the room service was particularly slow especially when ordering food to the room so honestly I don't think we would stay Hilton again based on that experience we paid a significant amount of money for a 3 nights stay. We obviously expected better for a large chain like Hilton it was really disappointing the only positive thing I have to say is that one of the reception staff was very helpful later on in the week.
Stayed 4 nights in Apr 2025

10/10 Excellent

Clare

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

I spent one night at the Hilton and chose that Hilton because it was close to the cruise port where I was joining a ship the next day. The hotel arranged a driver to collect me from the airport who was exceptional. My luggage was lost and the flight was late and he waited for me and was absolutely charming. The staff at check in were so polite, kind and personable. There wasn’t a single member of staff who did not greet me every time I saw them. The hotel is spotless. I was told by one member of staff it was an old hotel but my room was beautiful and big. I recently stayed in a 4 star hotel in london which was a third of the size and four times the price. As I had no luggage I was pleased to see the Crabtree and Evelyn products. I asked the advice of where to go shopping and the front desk sorted an uber for me. I had a lovely meal in the evening and the breakfast was good with lots of variety. To be honest I travel all the time and it was great to feel completely safe as a solo traveller and to be in a really spotless environment. Sadly as I had no luggage I couldn’t use the gym or pool. The other Hilton is near the amazing Mall I visited but I wanted to be near the cruise terminal and could literally see my ship from my window. The staff make the hotel and are a credit to the Hilton brand.
Stayed 1 night in Apr 2025

10/10 Excellent

Lindeka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Vivek

Stayed 3 nights in Mar 2025

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good, a nice and clean room
Stayed 3 nights in Mar 2025

6/10 Okay

Nikolaos, Lodnon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lacking amenities, no complimentary waters.. problem with the sink.
Stayed 2 nights in Mar 2025

8/10 Good

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025