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INNSiDE by Meliá Düsseldorf Hafen

4.0 star property

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Photo gallery for INNSiDE by Meliá Düsseldorf Hafen

Breakfast and dinner served
Property video
Breakfast and dinner served
Front of property
A modern kitchen with a buffet setup, including various food items and a coffee station.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
Speditionstrasse 9, Düsseldorf, NW, 40221
  • Place, Medienhafen
    ‪2 min walk‬
  • Place, Gehry Buildings
    ‪6 min walk‬
  • Place, Rhine Tower
    ‪12 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪19 min drive‬

Room options

View all photos for The Innside Guestroom

The Innside Guestroom

The Innside Guestroom

9.0 out of 10
Wonderful
(4 reviews)
  • Partial sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for The Innside Premium Room

The Innside Premium Room

The Innside Premium Room

  • Partial sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for The Loft

The Loft

The Loft

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for The Innside Premium Room Harbour View

The Innside Premium Room Harbour View | View from room

The Innside Premium Room Harbour View

9.0 out of 10
Wonderful
(4 reviews)
  • Harbour view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

INNSiDE by Meliá Düsseldorf Hafen

This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning.
INNSiDE by Meliá Düsseldorf Hafen offers 134 accommodations with minibars and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 40-inch plasma televisions come with premium satellite channels. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at INNSiDE by Meliá Düsseldorf Hafen, you're just a quick walk from Medienhafen. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Mia Restobar
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Medienhafen and 8 minutes by foot from Gehry Buildings
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1432 square feet (133 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly INNSiDE by Meliá Düsseldorf Hafen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Düsseldorf hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:30 AM.
Mia Restobar - This restaurant specializes in local cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mia Restobar

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,432 square feet of conference space
  • 2 meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 30 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Free in-room WiFi has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Innside Düsseldorf Hafen Duesseldorf
Innside Düsseldorf Hafen Hotel
INNSIDE by Meliá Düsseldorf Hafen Düsseldorf
Innside Düsseldorf Hafen
INNSIDE by Meliá Düsseldorf Hafen Hotel
INNSIDE by Meliá Düsseldorf Hafen Hotel Düsseldorf
INNSIDE Meliá Düsseldorf Hotel
INNSIDE by Meliá Düsseldorf Hafen Düsseldorf
INNSIDE Meliá Düsseldorf Hafen Hotel
INNSIDE Meliá Düsseldorf Hafen
Hotel INNSIDE by Meliá Düsseldorf Hafen Düsseldorf
Düsseldorf INNSIDE by Meliá Düsseldorf Hafen Hotel
Hotel INNSIDE by Meliá Düsseldorf Hafen
Innside Düsseldorf Hafen
INNSIDE Meliá Düsseldorf

INNSiDE by Meliá Düsseldorf Hafen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 250 out of 584 reviews
Rating 8 - Good. 218 out of 584 reviews
Rating 6 - Okay. 64 out of 584 reviews
Rating 4 - Poor. 28 out of 584 reviews
Rating 2 - Terrible. 24 out of 584 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean modern rooms
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Daniel

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel itself is very clean, modern, and well presented, and the location by the harbour is excellent. Unfortunately, my stay was disrupted when housekeeping entered my room at 7:55am, which was extremely unsettling and not what I would expect from a hotel of this standard. This significantly impacted my experience.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Great restaurant/bar on the top floor with views around the city.
Stayed 2 nights in May 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, room comfort

Nice. But breakfast…

Nice room, good dinner; breakfast does not live up to expectations and it is not worth the price they ask for
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views of Düsseldorf
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dua, The receptionist was awesome!
Stayed 1 night in Nov 2024
Verified

8/10 Good

Riad

Liked: Cleanliness, staff & service, property conditions & facilities
Other than noisy neighbors that where partying till 6am. The place is great
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Gökhan

Ok
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The access to the river walking paths was perfect along with the views. the windows in the room will open. The English speaking staff were top notch and provided perfect service. The morning breakfast at top floor is the only way to start the day. Cheers
Stayed 4 nights in Jun 2024
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This hotel used to be great but is now quite tired and in need of significant maintenance if not full refurbishment.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Armita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly. The location is just around the harbour and easy walking distance to promenade and Rhine tower. I would have liked more if the lounge view sky restaurant also had a restaurant section overlooking the harbour/ river. Unfortunately the restaurant section only has city view, so if you wanted to enjoy an evening with harbour view then you would have to opt for drinking options as that section is different than the restaurant section.
Stayed 3 nights in May 2024
Verified

2/10 Terrible

Patrick Christian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
__
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

...

...
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Iain

Disliked: Cleanliness, staff & service

A depressing soulless experience. Awful.

A depressing hotel. Lacks any personality or level of hospitality. I stayed alone on a work trip and felt alone. The reception team couldn’t even look up from their screens to say good morning etc. Hotel already looks tired and worn in places. Top floor bar and restaurant had the same vibe as a back street 3 star hotel restaurant. I couldn’t wait to leave.
Stayed 3 nights in Jan 2024
Verified

6/10 Okay

Andreas

Liked: Staff & service
Ordering smething to eat via the app did not work. There was no parking space left ... the view was great, but the costs for the night were very high and the room was quite cheap.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Poor Service & Stay

It was simply not good. The walls are not isolated leading to a lot of noise. There were also fireworks at 3am in the morning. The organisation of the parking is quite amateuristic and we were not allowed at the hotel skybar despite staying there. The skybar also looked like a renovated shisha bar
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Jamal

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Lots of dust.

The room was extremely dusty. The overhead vents were filled with dust, the blinds were filled with dust, under the bed was covered in dust, and the AC vent was covered in dust. And this was with vinyl floors, that are suppose to be more hypoallergenic. I ended up with a sinus infection.
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

MOHAMMED BASHAR

Disliked: Amenities, property conditions & facilities
Not worth the paid money
Stayed 4 nights in Oct 2023
Verified

4/10 Poor

Adam

Disliked: Staff & service, room comfort

Disappointing

View was directly into the staircase of the building next door, which happens, however, the hotel doesn't have any private area's in these room type, so you need to make sure the blinds are down, most of your time in the room. Also there's 2 sets of blinds, one electronic that doesn't go all the way to the bottom which means light is always coming in slightly at night. A couple of mornings for me were noisy from the room above, I called reception and was quite bluntly told they will send housekeeping and hung up on me mid sentence. Separately housekeeping came in without knocking twice, even with the do not disturb notification hanging outside. Overall, I'd choose a better 4*.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Mats

Liked: Cleanliness, staff & service, property conditions & facilities
Åt ej frukost. Rent och bekväma sängar.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Tuba

Liked: Cleanliness
Wir sind als Gruppe von sieben Frauen mit zwei Kleinkindern angereist und treffen uns nur einmal im Jahr. Daher war es uns besonders wichtig, abends gemeinsam Zeit an der Hotelbar zu verbringen, während die Kinder schlafen. Bereits über eine Woche vor Anreise haben wir telefonisch nachgefragt, ob Bar und Wellnessbereich geöffnet sind. Dass sowohl Bar als auch Restaurant geschlossen waren, wurde uns nicht mitgeteilt. Diese fehlende Transparenz hat unser Wochenende erheblich beeinträchtigt und Kosten verursacht. Wir konnten die Zeit miteinander nicht wie gedacht schön und friedlich zusammen genießen leider. Auch im Wellnessbereich gab es Probleme: Für die Sauna waren weder Bademäntel noch Slipper verfügbar – nicht einmal gegen Aufpreis oder im Premium-Zimmer. Für ein Hotel mit Wellnessangebot ist das absolut unverständlich. Besonders inakzeptabel war, dass trotz mehrfacher Nachfrage kein Kinderbett bereitgestellt wurde. Eine von uns musste ihr Kleinkind ohne Babybett im Erwachsenenbett schlafen lassen. Die Zimmer sind insgesamt sehr schlicht; das Premium-Zimmer bot zwar eine schöne Aussicht, war aber nichts Besonderes. Für einen besonderen Anlass stimmt das Preis-Leistungs-Verhältnis nicht. Noch enttäuschender war der Umgang mit unserer Beschwerde: statt lösungsorientiert zu reagieren, wurden Ausreden gesucht. Die Lage ist gut, doch es gibt sicher bessere Alternativen. Für Gruppen und Familien mit kleinen Kindern nicht zu empfehlen
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstücken in der Skybar ist ein tolles Erlebnis.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Sarah

Disliked: Property conditions & facilities
- Hotel insgesamt in die Jahre gekommen, vieles kaputt und die Sauberkeit nicht optimal - Mitarbeiter wirken eher lustlos - Parken direkt am Hotel sehr teuer. In der Umgebung fußläufig jedoch sogar kostenlos möglich -unser Zimmer war zur Lüftungsanlage des Nachbarhauses gelegen, ziemlich laut -Hotel ist eher hellhörig. Aufzuggeräusche - Buffet war aber ok . Aussicht während des Frühstücks ist wirklich schön, je nachdem wo man sitzt
Verified

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die gebuchte Suite war stylisch und gleichzeitig praktisch eingerichtet. Wir haben uns sehr wohlgefühlt und vor allem die clevere Aufteilung im Bad genossen. So gab es trotz 3 Personen keinen Stau im Bad. Das Hotel ist in perfekter Lage vom Medienhafen, nicht unweit von tollen Restaurants. Definitiv weiterzuempfehlen.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Dirk

Disliked: Staff & service, amenities
Nicht empfehlenswert, da sehr in die Jahre gekommen, in Teilen runtergewohnte Einrichtung, recht planloses Rezeptionspersonal, das meine Zimmerkarte nicht richtig kodierte - ich als abends um zehn erst einmal noch zwischen Foyer und 10. Etage hin und herpendeln durfte - und entgegen der Suggestion bei mir keine Tiefgaragenplätze (mehr frei?, mir wurde hier nichts erklärt), sodass ich etwa 750 Meter entfernt in einer öffentlichen Tiefgarage parken und mit meinem Koffer einen tollen Abendspaziergang unfreiwillig antreten musste- das gleiche dann am nächsten Morgen nochmals (auch ein pures Vergnügen, wenn man geschäftlich dort nächtigt und entsprechend um 5 Uhr zu seinem Auto muss). Überdies starke Beeinträchtigungen durch die aktuell laufenden Baumaßnahmen. In Summe also: Danke, aber nein, danke
Stayed 1 night in Aug 2025