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Ruby Luna Hotel Dusseldorf by IHG

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Photo gallery for Ruby Luna Hotel Dusseldorf by IHG

Meeting facility
Property amenity
Room (Loft)
Property amenity
Premium bedding, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Kasernenstraße 39, Düsseldorf, 40213
  • Place, Konigsallee
    ‪2 min walk‬
  • Place, Marktplatz
    ‪6 min walk‬
  • Place, Düsseldorf Christmas Market
    ‪6 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪17 min drive‬

Room options

View all photos for Room (Cosy)

Room (Cosy) | Room amenity

Room (Cosy)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Loft)

Premium bedding, in-room safe, individually decorated

Room (Loft)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, Accessible (Lovely)

Premium bedding, in-room safe, individually decorated

Room, Accessible (Lovely)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Lovely)

Premium bedding, in-room safe, individually decorated

Room (Lovely)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Nest)

Room (Nest) | Room amenity

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Rubys Choice)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Rubys Choice Upgraded)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Wow Room)

Room (Wow Room)

Room (Wow Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Ruby Luna Hotel Dusseldorf by IHG

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a 24-hour front desk.
Ruby Luna Hotel Dusseldorf by IHG offers 206 air-conditioned accommodations with laptop-compatible safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Ruby Luna Hotel Dusseldorf by IHG. During your stay, you're just a quick walk from Konigsallee. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Just a 4-minute walk from Konigsallee and 10 minutes by foot from Rhine Promenade
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and multilingual staff are also featured at Ruby Luna Hotel Dusseldorf by IHG.

This 3.5-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 35 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Nearby parking fee: EUR 35 per day (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Ruby Luna Hotel Dusseldorf by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 273 out of 470 reviews
Rating 8 - Good. 141 out of 470 reviews
Rating 6 - Okay. 31 out of 470 reviews
Rating 4 - Poor. 12 out of 470 reviews
Rating 2 - Terrible. 13 out of 470 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Michael

Nice rooms
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Clean, modern room and friendly helpful staff. Nice breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Berkay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location nice hotel
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and very friendly staff. My only complaint is that I had very bad wifi signal in my room which made it difficult to take a work call without dropping in and out!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff fabulous Friendly warm atmosphere Cosmopolitan atmosphere All ranges staying there Family vibe among staff Breakfast spread wonderful with lots of healthy options
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place Y GOOD AREA

Very nice hotel good bar and exclent restaurant in front
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, very friendly staff and amazing breakfast
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Max

Liked: Staff & service, amenities
Great complimentary breakfast
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Good Location. Good customer service. Good rooms.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is amazing. Very retro. Clean. The huge windows give you great views. The staff were so friendly on arrival. Matthew was great and talked me through the check in.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very functional means no bigger or smaller than necessary but having said that they are perfectly comfortable and I love the Marshall Bluetooth speaker in each room that's a great touch. .. The staff are also excellent - friendly helpful and very customer service orientated. The location is also excellent. I should'nt give the place such a good review as it will get too popular !
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location with easy walking access to all the Christmas markets and shops. Downstairs bar area was great and nice ambience. Rooms were nice but no wardrobe space and a little tired paintwork in places. Overall a good hotel and a would return. Loud music was playing all 3 nights we stayed which could be heard through the windows.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff and nice rooms.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Harold S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great city.
Stayed 6 nights in Jun 2024
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed at the Ruby Luna several times we always comment on its ideal location for people who are working at the Messe as it is a short train journey away, also it is a nice short walk to the old town and riverbank with all that it offers .Good brekky,and great vibe created by motivated staff .Rooms fine with good walk in shower.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel were very nice. The staff were awesome. The only complaint is that the air conditioner will not stay on. i woke up every couple hours sweating to turn the ac back on. I had three more people in my group, all in there own rooms with the same complaint.
View from room
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
It is a great hotel for a long or short stay!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Eliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jul 2022
Verified

8/10 Good

Clas Includemarketing.se

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Priceworth hotel with good location.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Luziel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the Christmas markets. Staff was super nice and the room was very clean.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a magnificent breakfast!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean rooms good location

Amazing well located hotel.
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Danyel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel to go to!

Very well situated hotel just under the Köningsallee. People there (Lukas!) were very friendly. If you go there, make sure to check the market just after the hotel, it is full of food and crafts!
Stayed 2 nights in Apr 2025