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Ruby Luna Hotel Dusseldorf by IHG

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Photo gallery for Ruby Luna Hotel Dusseldorf by IHG

Bar (on property)
Rooftop terrace
Loft Room
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Kasernenstraße 39, Düsseldorf, 40213
  • Place, Konigsallee
    ‪2 min walk‬
  • Place, Düsseldorf Christmas Market
    ‪6 min walk‬
  • Place, Marktplatz
    ‪6 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪17 min drive‬

Room options

Room (Cosy)

  • Sleeps 2
  • 1 Queen Bed

Room (Loft)

  • Sleeps 2
  • 1 Queen Bed

Room, Accessible (Lovely)

  • Sleeps 2
  • 1 Queen Bed

Room (Lovely)

  • Sleeps 2
  • 1 Queen Bed

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed

Room (Rubys Choice)

  • Sleeps 2
  • 1 Queen Bed

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

Room (Wow Room)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Ruby Luna Hotel Dusseldorf by IHG

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a 24-hour front desk.
Ruby Luna Hotel Düsseldorf offers 206 air-conditioned accommodations with laptop-compatible safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Ruby Luna Hotel Düsseldorf. During your stay, you're just a quick walk from Konigsallee. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Just a 4-minute walk from Konigsallee and 6 minutes by car from Mitsubishi Electric Hall
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and multilingual staff are also featured at Ruby Luna Hotel Düsseldorf.

This 3.5-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 35 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Nearby parking fee: EUR 35 per day (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Ruby Luna Hotel Düsseldorf Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 268 out of 457 reviews
Rating 8 - Good. 136 out of 457 reviews
Rating 6 - Okay. 29 out of 457 reviews
Rating 4 - Poor. 12 out of 457 reviews
Rating 2 - Terrible. 12 out of 457 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very functional means no bigger or smaller than necessary but having said that they are perfectly comfortable and I love the Marshall Bluetooth speaker in each room that's a great touch. .. The staff are also excellent - friendly helpful and very customer service orientated. The location is also excellent. I should'nt give the place such a good review as it will get too popular !
Stayed 2 nights in Jan 2026

8/10 Good

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel were very nice. The staff were awesome. The only complaint is that the air conditioner will not stay on. i woke up every couple hours sweating to turn the ac back on. I had three more people in my group, all in there own rooms with the same complaint.
View from room
Stayed 5 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is amazing. Very retro. Clean. The huge windows give you great views. The staff were so friendly on arrival. Matthew was great and talked me through the check in.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff fabulous Friendly warm atmosphere Cosmopolitan atmosphere All ranges staying there Family vibe among staff Breakfast spread wonderful with lots of healthy options
Stayed 2 nights in Dec 2025

8/10 Good

Chelsey

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location with easy walking access to all the Christmas markets and shops. Downstairs bar area was great and nice ambience. Rooms were nice but no wardrobe space and a little tired paintwork in places. Overall a good hotel and a would return. Loud music was playing all 3 nights we stayed which could be heard through the windows.
Stayed 3 nights in Nov 2025

10/10 Excellent

Abdurahman

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good Location. Good customer service. Good rooms.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Nov 2025

10/10 Excellent

ABEL, NORTH BAY VILLAGE

Stayed 3 nights in Nov 2025

10/10 Excellent

Antonio

Stayed 2 nights in Oct 2025

10/10 Excellent

Alexander

Stayed 1 night in Oct 2025

10/10 Excellent

Naren

Stayed 4 nights in Oct 2025

10/10 Excellent

Gonzalo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place Y GOOD AREA

Very nice hotel good bar and exclent restaurant in front
Stayed 4 nights in Oct 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel
Stayed 1 night in Oct 2025

4/10 Poor

David

Stayed 3 nights in Sep 2025

10/10 Excellent

Jenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Max

Travelled with partner
Liked: Staff & service, amenities
Great complimentary breakfast
Stayed 2 nights in Sep 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed at the Ruby Luna several times we always comment on its ideal location for people who are working at the Messe as it is a short train journey away, also it is a nice short walk to the old town and riverbank with all that it offers .Good brekky,and great vibe created by motivated staff .Rooms fine with good walk in shower.
Stayed 3 nights in Aug 2025

8/10 Good

Bowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decoration
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable and bed was one of the best we’d slept in. Rooms were basic but had everything you needed for a short stay. Very clean with fab toiletries and little extras. The only thing I’d say is that the bathroom door could be a little more private due to its transparency when the light is on. Could maybe do with a curtain over it like the shower. Not a great problem as we got used to it but if you like your privacy then it’s something I think guests should be aware of. The location of the hotel was fabulous. Quiet but very central for everything. The staff were amazing and very helpful. Bar area was lovely and kept very neat and clean. We would certainly stay there again.
Stayed 4 nights in Jul 2025

6/10 Okay

Katharina

Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 3 nights in Jun 2025

10/10 Excellent

Antonia

Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer war sauber, ich konnte auch bereits früher einchecken wrüber ich sehr froh war. Man kann das Zimmer komplett verdunkeln was mir einen ungestörten Schlaf geliefert hat. Es war auch ruhig obwohl ich eins hatte das zur Straße rausgeschaut hat. Alles in allem genau wie beschrieben und Tip top.
Stayed 3 nights in May 2025

10/10 Excellent

Alaa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025