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Radisson Hotel & Conference Centre West Edmonton

2.5 star property

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Photo gallery for Radisson Hotel & Conference Centre West Edmonton

Three reception desks offer check-in services with computer monitors and telephones.
Relax by the pool surrounded by a blue and white tile border and vertical dividers.
Restful retreat with a neatly made bed, two nightstands, and a digital clock.
Stunning building with a stone facade and glass entrance, featuring a set of steps and a potted plant.
Relax in our inviting lobby with a comfortable sofa set and stunning pool views.

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym

Explore the area

Map
18035 Stony Plain Road, Edmonton, AB, T5S 2C3
  • West Edmonton Mall
    ‪2 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • World Waterpark
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(72 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Radisson Hotel & Conference Centre West Edmonton

Eco-certified hotel with a fitness center and a 24-hour business center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center. Housekeeping is available on request.
Radisson Hotel & Conference Centre West Edmonton offers 163 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas. Select Comfort beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The shopping around Radisson Hotel & Conference Centre West Edmonton gets high marks from our customers. During your stay, you'll be close to West Edmonton Mall. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the spaciousness and overall comfort
  • Just a 4-minute drive from West Edmonton Mall and a few minutes from Fantasyland
  • Pets welcome for a fee (restrictions apply)
Radisson Hotel & Conference Centre West Edmonton offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 118403 square feet (11000 square meters) and includes conference space. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the eco-certified Radisson Hotel & Conference Centre West Edmonton. Free self parking is available.

This Edmonton hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Radisson Hotel & Conference Centre West Edmonton has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 118,403 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 15 to 30 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Coast West Edmonton Hotel
Coast West Edmonton
Coast West Edmonton Hotel Conference Center
Coast West Edmonton Hotel Conference Centre
Radisson Hotel Conference Centre West Edmonton
Radisson Hotel & Conference Centre West Edmonton Hotel
Radisson Hotel & Conference Centre West Edmonton Edmonton
Radisson Hotel & Conference Centre West Edmonton Hotel Edmonton

Radisson Hotel & Conference Centre West Edmonton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 720 out of 2088 reviews
Rating 8 - Good. 521 out of 2088 reviews
Rating 6 - Okay. 352 out of 2088 reviews
Rating 4 - Poor. 237 out of 2088 reviews
Rating 2 - Terrible. 258 out of 2088 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Blaine, Edmonton

Stayed 1 night in Apr 2025

2/10 Terrible

Sunil

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very filthy and dirty. Microwave not provided in the room. We were told to use microwave in the common area in main floor. That common area where microwave was kept was dirty and stinking. Not recommended.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marilyn

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Staff is awesome n welcoming.
Stayed 1 night in Apr 2025

4/10 Poor

Belinda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
4 star brand but 2 star property. It’s actually less clean than the Quality Inn hotel and the Holiday Inn Express. I’ve never stayed in a 4 star hotel that has duck tape to hold up hangers on doors or had trouble picking which one of the four dirty pillows to sleep on. I took photos of the pillows and towels to submit as proof. Regardless of the price of these rooms, I wouldn’t stay at this Radisson again.
Stayed 1 night in Apr 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay at
Stayed 3 nights in Apr 2025

2/10 Terrible

Marvin

Stayed 1 night in Apr 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and location. Beds were comfortable
Stayed 1 night in Apr 2025

6/10 Okay

Tina

Travelled with family, Travelled with pets
Disliked: Amenities
When we arrived the front desk lady was super accommodating as she let us check in 2 hrs before. Day 2: our room was not attended to, beds were not made and the floors could have been vacuumed or swept while we were out as we had a service dog with us during our stay. When we asked for clean linen the front desk lady was rude and did not accommodate.
Stayed 2 nights in Apr 2025

8/10 Good

pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Mariama

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was friendly but the hotel itself seems neglected.
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Russell

Travelled with family
Liked: Staff & service
Disliked: Amenities
Had a lot of trouble checking in, something to do with their point of sale system rejected all my credit cards that are all in good standing. Ended up taking a very long time to check in and had to leave a $300 deposit. The room was fairly clean pretty standard nothing special. The television system is outdated and hard to navigate with limited programming. Bring a fire stick.
Stayed 1 night in Apr 2025

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were clean, and comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Sasha

Liked: Amenities
Gd
Stayed 1 night in Apr 2025

10/10 Excellent

Dustin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Kurt, County of Grande Prairie

Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service - very friendly, polite staff! The building is showing signs of age, but is kept very clean. Nice rooms, comfortable beds, decent amenities. 1 issue - the tub in room 2107 is installed poorly such that, when showering, it traps water on top of the tub along the wall and it runs out creating a big puddle on the floor.
Stayed 1 night in Apr 2025

4/10 Poor

Richard

Disliked: Room comfort
Most uncomfortable bed. No microwave and could not guarantee I could get a requested on.
Stayed 3 nights in Apr 2025

4/10 Poor

Evan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk was nice. Rooms were okay. Cleaning was inconsistent. Facility was in pretty rough condition (Foam patching around AC, missing flooring, broken curtains). Convenient location, easy to get to a store and WEM.
Stayed 4 nights in Apr 2025

6/10 Okay

Arshpreet

Stayed 2 nights in Apr 2025

8/10 Good

Nwanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Piyush

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The hotel was ok and need more improvements(elevatorfloorwas ripped off). Little dirty and stains on the bed and pillow. Washroom sink is clogged.
Stayed 1 night in Apr 2025