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Mercure Hotel Erfurt Altstadt

4.0 star property

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Photo gallery for Mercure Hotel Erfurt Altstadt

Breakfast and dinner served
Breakfast and dinner served
Standard Room, 1 Single Bed (Street View) | Terrace/patio
Miscellaneous
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available

Explore the area

View in a map
Meienbergstr. 26-27, Erfurt, TH, 99084
  • Place, Kramerbrucke
    ‪2 min walk‬
  • Place, Erfurt Christmas Market
    ‪9 min walk‬
  • Place, Erfurt Cathedral
    ‪11 min walk‬
  • Airport, Erfurt (ERF)
    ‪11 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(13 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Single Bed

A hotel room with a bed, a desk with a chair, a lamp, and a large window with curtains.

Superior Room, 1 Single Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

A hotel room with a bed, desk, chair, lamps, and a painting on the wall.

Superior Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed (Street View)

A hotel room with a bed, a desk with a chair, a lamp, and a large window with curtains.

Standard Room, 1 Single Bed (Street View)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Mercure Hotel Erfurt Altstadt

A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Mercure Hotel Erfurt Altstadt offers 141 accommodations with safes and hair dryers. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Erfurt hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Mercure Hotel Erfurt Altstadt. During your stay, you're just a quick walk from Stadtmuseum. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy international cuisine while dining at Zum Rebstock
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include newspapers, a front-desk safe, and a business center
  • Steps from Kramerbrucke and 5 minutes by foot from Gildehaus
  • Cats and dogs welcome for a fee
Mercure Hotel Erfurt Altstadt offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and shopping on site are also featured at the business-friendly Mercure Hotel Erfurt Altstadt. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Erfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Zum Rebstock - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Lobby Bar - Onsite lobby lounge. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 22 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Zum Rebstock

Things to do

  • Full-service spa
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1995
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 10 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Altstadt Erfurt
Erfurt Altstadt
Erfurt Mercure Hotel
Erfurt Mercure Hotel Altstadt
Mercure Erfurt Altstadt Erfurt
Mercure Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Hotel
Mercure Hotel Altstadt Erfurt
Mercure Hotel Erfurt
Mercure Hotel Erfurt Altstadt
Accor Hotel Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Erfurt
Mercure Hotel Erfurt Altstadt Hotel Erfurt

Mercure Hotel Erfurt Altstadt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 218 out of 515 reviews
Rating 8 - Good. 239 out of 515 reviews
Rating 6 - Okay. 46 out of 515 reviews
Rating 4 - Poor. 8 out of 515 reviews
Rating 2 - Terrible. 4 out of 515 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean rooms with a good breakfast.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent. The staff were the best Location was super
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Aqdas

Liked: Amenities
The staff was very humble and cooperative
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Rosalind

Breakfast was super. Good, central location.
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean, the breakfast was more than generous in terms of options and quantity for all members of our family. The staff were extremely helpful and polite and the rooms were clean, quiet and spacious
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation in this city. Convenient and comfortable.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Superb breakfast.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice. Very convenient area as it is on the outskirts of the old city, which also makes it quiet.
Stayed 1 night in May 2023
Verified

8/10 Good

Theo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I missed was an extra pillor to read my book comfortly
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ok
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, property conditions & facilities
Unterkunft sehr zentral gelegen
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An sich ein gutes Hotel mit schönen Zimmern, aber was überhaupt nicht geht ist die Badewanne, in der man duschen soll. Funktioniert nicht, ohne das gesamte Bad unter Wasser zu setzen, da die „Abtrennung“ viel zu klein ist und vor allem unten völlig in der Luft hängt, so dass das Wasser permanent rausläuft. Kann man niemandem zumuten.
Totale Fehlkonstruktion
Alles steht unter Wasser
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Harald

Zimmer normaler Standard. Regelmäßige Reinigung. Erstaunlich leise und überraschend gutes Frühstück. Das Personal
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities
Perfekt
Stayed 1 night in Jan 2026
Verified

8/10 Good

Bernd

Liked: Cleanliness, amenities, property conditions & facilities
Nettes Personal, schöne Zimmer (und Badezimmer) ohne Sanierungsstau. Die Lage des Hotels ist natürlich sehr gut. Ein Stern Abzug, da ich die Zimmer keine Klimaanlage haben und sehr hellhörig sind. Egal ob der schnarchende Nachbar, oder Leute auf dem Gang: man hört alles.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Janin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im gesamten Haus: sehr hilfsbereites und freundliches Personal
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Niklaus

Liked: Cleanliness, staff & service, amenities
Zimmer war sauber. komfortabel
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Lars

Liked: Cleanliness, staff & service, amenities
Belliggenhed
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Zimmer sehr gut und alles sauber. Frühstück war super mit allem was ein Buffet hergeben kann. Personal ebenfalls super und alle sehr freundlich.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Recomendo o hotel! Quarto limpo e espacoso Cafe da manha muito bom Frigobar com muitos itens incluidos
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr angenehme Atmosphäre, hervorragende Lage in der Altstadt. Sauberkeit und Freundlichkeit fielen sofort auf! Wir kommen sehr gern wieder
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Beate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Für den Städtetrip empfehlenswert

Das Hotel ist zentral gelegen, Bahnhof, Dom, die Altstadt.. alles fußläufig erreichbar. Das Frühstück ist sehr umfangreich und der Service sehr freundlich.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skønne Erfurt

Dejligt og meget velbeliggende hotel. Fremragende morgenmad
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

vandecasteele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede ligging, heel vriendelijk personeel aan de receptie en zeker aan het ontbijt.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Torben

Liked: Staff & service
Disliked: Property conditions & facilities
War für eine Nacht ok, leider ist das Zimmer laut, hellhörig und nicht klimatisiert.
Stayed 1 night in Jul 2025