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Mercure Hotel Plaza Essen

4.0 star property

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Photo gallery for Mercure Hotel Plaza Essen

Miscellaneous
Exterior
Reception
Bar (on property)
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Bismarckstr. 48-50, Essen, NW, 45128
  • Place, Folkwang Museum
    ‪3 min walk‬
  • Place, Aalto-Musiktheater
    ‪9 min walk‬
  • Place, Messe Essen
    ‪7 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪27 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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  • Free Wi-Fi
  • Air-conditioning
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4.4 out of 5, Excellent, 1,000 reviews
The price is €69
includes taxes & fees
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About this property

Mercure Hotel Plaza Essen

Along with a bar/lounge, this hotel has self parking and a business center. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Mercure Hotel Plaza Essen offers 132 accommodations with minibars and espresso makers. Satellite television is provided. Bathrooms include shower/tub combinations and hair dryers.

This Essen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Hotel Plaza Essen. During your stay, you're just a quick walk from Folkwang Museum. You'll find features like free WiFi in public areas, plus a bar and a business center. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Just a 3-minute drive from Messe Essen and 9 minutes from Zollverein Coal Mine World Heritage Site
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi and wired Internet. You'll find a business center on site. You can enjoy a drink at the bar/lounge. A terrace, a vending machine, and multilingual staff are also featured at Mercure Hotel Plaza Essen. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Essen hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 18 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 23 per person
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 18.00 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Essen Plaza
Mercure Hotel Plaza Essen
Mercure Plaza Essen
Accor Hotel Plaza Essen
Accor Hotel Plaza Essen
Mercure Hotel Plaza Essen Hotel
Mercure Hotel Plaza Essen Essen
Mercure Hotel Plaza Essen Hotel Essen

Mercure Hotel Plaza Essen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 424 out of 752 reviews
Rating 8 - Good. 271 out of 752 reviews
Rating 6 - Okay. 41 out of 752 reviews
Rating 4 - Poor. 9 out of 752 reviews
Rating 2 - Terrible. 7 out of 752 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, enjoy the Goethestubbe the muséum and the Park.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gamaliel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great service, awesome staff and very friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Naheed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and very clean and great location
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always really helpful and friendly hence me staying there again - easy to walk to shops and the restaurants we like
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

This hotel is clean, very friendly customer service and breakfast was 5/5!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally helpful and friendly—always on point with ordering a taxi. Breakfast buffet was extraordinary, with great attention to detail. Grounds were gorgeous, and the church bells next door were like a heavenly concert.
Beautiful landscaping, relaxing view from the back
The adjacent church with spectacular bell ringing
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the hotel
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Ramessar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very close to one of Germany's biggest shopping malls incl. a food court, so that makes it an ideal place to stay as well. The service at Mercure was excellent and our stay was great as well.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly,helpful staff. Nice location within easy walking distance over the bridge to Ruttenscheider Strasse with all its cafes and places to eat.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel at a decent price. The room was spacious and modern, the staff was very helpful and pleasant. I would definitely stay here again.
Verified

10/10 Excellent

Mbone

Liked: Amenities
Clean and spacious room
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Irida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and close to main train station
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Kathia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at he reception👍
Stayed 1 night in May 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, modern hotel within easy walking distance of the Philharmonie. Beds were comfortable and the washroom was also clean and in good working order.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception team. Excellent fitness room.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel very friendly polite staff. We only stayed one night as travelling but everything was perfect. Thank you
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Ansi

The staff was very pleasant and willing to help!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

BDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Essen

I stayed overnight in Essen to see an opera. The hotel was very nice and located close to the opera house. The staff were very helpful in sharing their local knowlegde.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well presented hotel throughout. A 15 minute walk from Essen Central Station or 7 to 8 minute walk from Philharmonie tube/tram stop. Almost next door to Museum Folkwang. Located on a busy road but little or no traffic noise inside the hotel. Very large room with comfortable bed and very powerful shower. Breakfast options were plentiful and the breakfast room was never too busy. Friendly staff. All in all a great hotel and would definitely stay again if I was in this area.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 4* well-appointed hotel. Comfortable, warm room with kettle. Lovely, plentiful breakfast.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice!

We stayed here during our whirlwind tour of Europe. Very nice and clean, and probably the best hotel we stayed at during our trip. Would definitely stay here again. Friendly staff, great food, comfortable and spacious room. No complaints at all.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay at Mercure Plaza

Excellent stay at mercure. Great staff and good service. Only minus that the fridge in the room didnt work.
Stayed 5 nights in Oct 2022
Verified

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights for Taylor Swift. AC wasn’t super cold but hotel was as very convenient and staff were great.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Jun 2025