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Hotel Alba Palace

3.0 star property
VIP Access

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Photo gallery for Hotel Alba Palace

Exterior
Front of property
Reception
Front of property
Quadruple Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar
  • Room service

Explore the area

View in a map
Via Della Scala 22, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪10 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪9 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double or Twin Room

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Standard Double or Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(7 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About this property

Hotel Alba Palace

Hotel with a bar, steps from Basilica of Santa Maria Novella
A bar/lounge, valet parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Hotel Alba Palace offers 30 air-conditioned accommodations with DVD players and minibars (stocked with some free items). Televisions come with satellite channels and video-game consoles. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Alba Palace. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. Free WiFi in public areas, a bar, and concierge services are available. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Basilica of Santa Maria Novella and 3 minutes by foot from Piazza di Santa Maria Novella
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
As a guest of Hotel Alba Palace, you'll find tour/ticket assistance, concierge services, and express check-in. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Alba Palace also features room service (during limited hours), express check-out, and a front-desk safe. For a fee, parking is available.

This 3-star Florence hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (EUR 30 per day)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge

Family friendly

  • DVD player
  • High chair
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with cable/satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests driving to the property should contact this property in advance. This property is located in the limited traffic zone of Florence, which requires registration of license number and a fee of EUR 1 per entry.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls and litter boxes are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
Property Registration Number IT048017A1R9BEBWQP
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alba Hotel
Alba Palace
Alba Palace Florence
Alba Palace Hotel
Alba Palace Hotel Florence
Hotel Alba
Hotel Alba Palace
Alba Palace Hotel
Hotel Alba Palace Hotel
Hotel Alba Palace Florence
Hotel Alba Palace Hotel Florence

Hotel Alba Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 344 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Elfyn

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, good breakfast,staff friendly and helpful, location excellent for walking around the city, and for transport on trains and buses to explore Tuscany
Stayed 5 nights in Oct 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and easy check-in and check-out. Location was excellent and conveniently located to major sights and to the train station.
Stayed 1 night in Oct 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities
Staff great. Breakfast plentiful. Tea and coffee in rooms. Beds a little hard though.
Stayed 3 nights in Oct 2025

10/10 Excellent

BRAD

Stayed 3 nights in Oct 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

david

large clean room!
Stayed 1 night in Oct 2025

8/10 Good

Alexander

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grea staff great hotel, nice free breakfast with good coffee. Would stay again.....
Stayed 2 nights in Oct 2025

10/10 Excellent

Susann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location walking distance to historic center and train station. Comfy beds but bathroom is very small but we made do. A solid choice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and excellent breakfast. I appreciated the 24/7 reception as I arrived on a late flight, and also being able to store my luggage after checkout. Staff were warm, friendly and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a three adult family travelling together, the larger room option was perfect for us. Really easy to get to from the train station/airport tram. Room was spacious and beds were comfortable. It was maybe 10 minutes walk from the Duomo, and there were restaurants, cafes and a gelato shop really close. There is also a happy hour at the bar on site, which was a nice surprise. Breakfast could have been a little better, and the walls between rooms were a little thin so the noise levels is dependent on your neighbours, but overall I would recommend this hotel to others.
Stayed 3 nights in Sep 2025

10/10 Excellent

Afaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, breakfast offering a lot of options and top location
Stayed 1 night in Aug 2025

10/10 Excellent

George, Frisco

Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with personality. I actually felt like I was back in time. Excellent location. We walked everywhere. And the train station is around the corner. So we came from Roma by train, walked to the hotel from the station. My 68 yo mother walked that distance with a carry-on, you can do it to :). Everything was clean. Had a safe inside large enough for laptop. We have one queen and one small bed. The small bed was not the most comfortable, but manageable. Air conditioning was working fine and you can control the temperature yourself from inside your room. Hot water, amenities, all there, nice. The restroom door is a sliding door, so is not like a regular door but it does the trick. I might be blind but only could find one electrical outlet. Luckily, I carry a power strip so I could charge, camera, battery, and phones, computer all at once. Breakfast was great. Also there is a free drink during happy hour. Nice. Can store bags before or after check in/out before you head out to your next destination. Very nice hotel. Recommended.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Breakfast Buffet was fabulous - so many options which catered to all dietary needs such as gluten-free and vegan. Staff were so friendly and helpful, particularly with helping store luggage before check-in and after check-out.
Lobby Bar
Lobby Travel Information
Gluten-Free Breakfast Basket
Gluten-Free Breakfast Basket
Stayed 1 night in Jul 2025

10/10 Excellent

Afaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast selection is great
Stayed 1 night in Aug 2025

8/10 Good

Vatche, MONTREAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Rossana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

parviz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place stay. Very close to main train station
Stayed 3 nights in May 2025

8/10 Good

jilene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPERB BREAKFAST & LOCATION

Breakfast buffet
Breakfast buffet
Front of hotel
Single room
Stayed 3 nights in Jul 2025

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a gem. It is under five minute walking from the Florence train station. The hotel staff was nice, the hotel was very clean, and had a very nice breakfast. Also good air conditioning.If you’re traveling with the family of four they offer a wonderful two story room that has a big queen size bed on the first floor and then upstairs a loft area with two twin beds. It is walking distance to all of the shopping and restaurants in Florence. They have a nice happy hour with a free drink on certain nights of the week, but always have some snacks and water available in the bar area.
Stayed 3 nights in Jun 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time at my short stay at Hotel Alba Palace! The staff were welcoming and the room was spotless. I was pleased to be able to store my luggage there for a few hours after I checked out while I waited for my transportation to arrive. Thank you!!
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, very clean. Good breakfast!
Stayed 3 nights in Jun 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. I was traveling with my husband and two children aged 11 and 14. The rooms are spacious and the bathrooms are large. In fact, our bathroom had two sinks a bathtub and shower. The breakfast had a lot of options and the staff were incredibly friendly and helpful. The biggest shout out and praise goes to Marco, who helped us out in a bind! Unexpectedly, our flights going home to the United States were canceled, and Marco helped us call our Italian airline to get us on a different flight. He also helped us find a hotel reservation in Rome and spoke Italian to the people there and that resulted in a reduced rate. This is a great place to stay, especially for a family. We stayed here at the end of our 14 day trip and really loved it.
Stayed 2 nights in Jun 2025