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Helena Sands Hotel

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Exterior detail
Creator video - submitted by Worth Travel
Private beach, sun-loungers, beach umbrellas
Fountain
Double or Twin Room, Sea View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free Wi-Fi

Explore the area

View in a map
Sunny Beach, Sunny Beach, 8240
  • Place, Sunny Beach
    ‪2 min walk‬
  • Place, Platinum Casino
    ‪10 min walk‬
  • Place, Action Aquapark
    ‪2 min drive‬
  • Airport, Bourgas (BOJ)
    ‪32 min drive‬

Room options

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View

Double or Twin Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Water view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Beach View

Suite, Beach View | Living area

Suite, Beach View

  • Beach view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Duplex Suite, Sea View

Duplex Suite, Sea View | Living area

Duplex Suite, Sea View

  • Sea view
  • 47 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

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About this property

Helena Sands Hotel

Catch some rays on Helena Sands Hotel's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Helena Sands Hotel offers 170 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A private beach and a health club are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
During your stay at Helena Sands Hotel, you're just a quick walk from Sunny Beach. Features include free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Restaurant Poseidon, a buffet restaurant that serves international cuisine
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with facials, body scrubs, or manicures and pedicures at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a private beach, a gym, and a sauna
  • Steps from Sunny Beach and 11 minutes by foot from Platinum Casino
  • Airport shuttle service available for a fee
Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Helena Sands Hotel like a complimentary children's club and an outdoor pool.

Free breakfast is available daily. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an attached winery, a children's pool, and a health club. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Nessebar hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Restaurant Poseidon - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Dolphin Restaurant - This restaurant specializes in seafood. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (EUR 10.22 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Dolphin Restaurant
  • Restaurant Poseidon

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Winery

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 807 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 1 and April 30.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.61 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 10.22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Palace Helena Sands
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Hotel Sunny Beach
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena ds Hotel
Royal Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel Sunny Beach

Helena Sands Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 80 reviews
Rating 8 - Good. 17 out of 80 reviews
Rating 6 - Okay. 2 out of 80 reviews
Rating 4 - Poor. 5 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and friendly staff.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great place! All of us loved it!
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Stiliana

Liked: Property conditions & facilities
The location is perfect, the grounds are beautifully landscaped. The food is great and the staff is friendly. The cleaning crew could be more attentive to details, for example wash the cups that have been used and make sure there is a vanity kit in the bathroom. Overall, a great experience!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel right on the beach.

Wonderful holiday at Royal Palace Helena Sands. My third visit to the hotel and it was perfect in every way. The Hotel Manager Cvetan was always available to help guests and all the staff were so friendly and efficient. A very beautiful hotel land I will be back again next year.
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent we received a free upgrade to the president suite. It was absolutely wonderful.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Megi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Well maintained. 2 min from the beach. Clean. Stuff was very helpful. Great food.
Stayed 5 nights in Aug 2024
Verified

4/10 Poor

Vesselin

Disliked: Cleanliness, property conditions & facilities
Great view but nothing else. Not a 5 star hotel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Resort and location

Excellent Resort in a great location, on the beach. Own area on beach which was kept very clean and had free sunloungers and umbrellas available for Hotel Guests. In the hotel the cleanliness was at its best and food was very fresh, lots choice, service was great. Staff friendly and helpful. Pool area was lovely, lots sunloungers and fresh towels with outside showers that were both hot and cold. Seperate changing and shower room near pool for use on departure day after checkout.
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

Kiril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best Hotels in Bulgaria

Great place on the Bulgarian seaside. We visit every time, when we decide to have a holiday in Bulgaria. From the beginning. Experience on the reception was excellent as always, very welcoming and professional. Makes you feel that extra special. The rooms were lovely. They ofer us an apartment, as a family of three, really very kind of them. And a double room for our friends. Both of them excellent,and with a nice sea views. Good spacious rooms, cleaned regularly through our stay. The restaurant and the food at Helena sands, are just fantastic. Very high level, with a good choice of salads, fish and meat. Have their own beach. You have to go a bit early, as it gets filed very quickly. But once there, lovely clean sand and shallow water. Perfect family holiday . Thank you very much for our stay, and expect us next summer again 😀
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Hotel is run down

The hotel is very run down. Staff was nice but this hotel is a 2 star on every level. Pool was not heated so nobody would swim. The halls have no ac so boiling. Sunny beach is a fun place but it is a dump. The food is gross except for the fish restaurant that is not part of the deal. That place is great. Buffett is sub par. Anyone who says the food is good is nuts.
Stayed 5 nights in Jul 2022
Verified

4/10 Poor

BEATRIZ

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Trato del staff horrible, para nada un hotel 5*

Habitacion amplia y con vistas preciosas de la playa. Piscina de un tamaño decente y cerca de la playa. Eso es todo lo bueno que podemos decir del sitio. Trato del staff horrible, el buffet estaba bueno pero el primer dia casi ni cenamos porque les dio por ponerse a recoger casi media hora antes de la hora prevista de fin. Nos sentimos agobiados en todo momento para cenar como patos. A pesar de pagar ampliamente por la habitacion. Las tumbonas balinesas y otras de color rojo no estan incluidas en el precio. Tienes que irte a otras que estan incluidad en la habitacion donde practicamente no hay ni espacio. En el desayuno si te descuidas te retiran el plato mientras comes. El staff no habla casi nada de ingles y la estacion que hace comida a la plancha fue incapaz de hacerle una tortilla simple a mi mujer embarazada. A la salida, dijimos que no usamos nada del minibar y nos dijeron que mandaban a alguien a corroborar si era verdad lo que deciamos (nos dijeron eso a nuestra cara). Para flipar, para nada una experiencia 5*, el staff no vale ni para una pension. Tampoco hay nada en el resort, en el de al lado tenian musica en directo etc. En el nuestro solo karaoke 1 vez a la semana!!! No coincidio con nuestra visita. Hay opciones mejores y mas baratas cerca. Nada recomendable!!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ivan Bogomilov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes, sauberes, ruhig gelegenes Hotel mit hervorragendes und vielfältiges Essen.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt for å slappe av

Akkurat passelig med folk. God plass over alt. Nydelig hotell, fantastisk mat. Savnet All Inclusive mulighet, men ellers perfekt.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Ime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maten både frukostbuffé och middagsbuffé var fantastiskt.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gutes Hotel, gutes Essen, Personal sehr freundlich und hilfsbereit, ruhig gelegen (zu Fuß etwa 25 Minuten ins Zentrum) - insgesamt ein sehr gutes Hotel und absolut empfehlenswert
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

ogün

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eylül de sunny beach

Temizliği ve sahil kenarında olması çok güzel bir konaklama sağladı. Kahvaltı ve. Akşam yemeği çok çeşitli ve lezzetliydi.
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fijne plaats

Alles top
Stayed 4 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Haus, schöner Schein. Hier handelt es sich nicht nur um ein Hotel. Wer sich nicht an zu großen Autos mit zu kräftigen Männern nicht stört ist hier gut und sicher aufgehoben.
Stayed 7 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ontvangst heel prettig heerlijk eten vriendelijk personeel prachtige ligging
Stayed 14 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was spotless and it felt v safe.food good The Hotel it self we couldnt fault Staff a fifferent problem.Frieldly staff in breakfast hoom and dinner,but bar staff bad mannered(mostly the men) pool bar ok but inside bar one gentleman Has no people skills
Stayed 14 nights in Aug 2019
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great food, veggie options and the pool is beautiful. The beach is gorgeous, a fabulous setting and enjoyable stay!
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very friendly staff that can speak to you and all ways plenty of food to choose from at meal times
Stayed 7 nights in Aug 2019
Verified

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel et bon rapport qualité prix

Très bel hôtel avec des équipes efficaces et sympathiques. Repas variés et très bons Belle piscine et plage privée avec suffisamment de transats. Les matelas de la piscine pourraient être renouvelés en plus épais. Bord de mer animé le soir. Attention aux traductions en français de certains écrits qui ne sont pas exactes. ex attention surface surélevée au lieu de surface humide ou glissante.
Stayed 14 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the quality of the meals was excellent and at night the hotel was very peaceful.
Stayed 7 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice views and large rooms

Great location with a lot of amenities and friendly service from the staff. A must stay. Very safe and outstanding food.
Stayed 2 nights in Jun 2019