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c-hotels Ambasciatori

4.0 star property

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Photo gallery for c-hotels Ambasciatori

Minibar, in-room safe, desk, soundproofing
Junior Suite
View from room
Reception
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

View in a map
Via Luigi Alamanni 3, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪10 min walk‬
  • Place, Ponte Vecchio
    ‪13 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for Spacious

Spacious

Spacious

8.0 out of 10
Very good
(13 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smart Double

Smart Double

Smart Double

7.8 out of 10
Good
(26 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Smart Double with View

View from room

Smart Double with View

9.0 out of 10
Wonderful
(6 reviews)
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Comfy Double

Minibar, in-room safe, desk, soundproofing

Comfy Double

7.2 out of 10
Good
(9 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfy Double with View

View from room

Comfy Double with View

7.8 out of 10
Good
(8 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

8.6 out of 10
Excellent
(8 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, soundproofing

Classic Double Room

7.2 out of 10
Good
(23 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Smart Double

Minibar, in-room safe, desk, soundproofing

Smart Double

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Smart Double

Smart Double

Smart Double

  • Sleeps 2
  • 2 Twin Beds

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About this property

c-hotels Ambasciatori

Hotel with a bar, 5-minute walk to Basilica of Santa Maria Novella
Along with a bar/lounge, this smoke-free hotel has self parking and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
C-hotels Ambasciatori offers 255 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of c-hotels Ambasciatori's great location. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. Free WiFi in public areas, a bar, and a business center are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Basilica of Santa Maria Novella and Central Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. Business amenities include a business center and meeting rooms. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly c-hotels Ambasciatori. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Parking on site (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Built in 1959
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Self parking fee: EUR 30 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1H6EPKO4O
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ambasciatori
Ambasciatori Florence
Ambasciatori Hotel
C Hotels Ambasciatori
Hotel Ambasciatori Florence
Ambasciatori Hotel Florence
C-Hotels Ambasciatori Hotel Florence
C-Hotels Ambasciatori Hotel
C-Hotels Ambasciatori Florence
C-Hotels Ambasciatori
Hotel Ambasciatori
c-hotels Ambasciatori Hotel
c-hotels Ambasciatori Florence
c-hotels Ambasciatori Hotel Florence

c-hotels Ambasciatori Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 477 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joaquín

Stayed 1 night in Jul 2025

2/10 Terrible

Christina

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The room was nice, the property is well-located, though very busy outside. We appreciated the breakfast and the lounge. Unfortunately the bathroom smelled worse than anything I've ever encountered. We complained and a cleaner was sent up but she was only able to cover the smell temporarily. We requested an air freshener since they said they were unable to move us, but we never received it. Despite complaining four times over the course of our stay, the hotel never offered any kind of compensation and denied we had ever complained. The cleaning person received a call from the room two floors down while she was in our room. We suspect it may have been for the same reason as it had to be the plumbing causing the smell. The smell was so bad that we had to close the door of the bathroom and open it only out of dire necessity. We stayed out of the room as much as possible and I slept with a perfumed scarf over my face. It absolutely ruined our stay. So disappointed.
Stayed 2 nights in Jul 2025

8/10 Good

Nydiaam

Stayed 1 night in Jul 2025

6/10 Okay

Nydiaam

Liked: Staff & service
The bathroom was dirty
Stayed 1 night in Jul 2025

6/10 Okay

Renuka

Stayed 2 nights in Jul 2025

10/10 Excellent

Joulait

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very safe and convenient.
Stayed 2 nights in Jun 2025

8/10 Good

Roozbeh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 2 nights in Jul 2025

10/10 Excellent

Nasri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and close to transportation and amenities
Stayed 1 night in Jul 2025

4/10 Poor

Gina

Travelled with family
Disliked: Staff & service
Check in was smooth, the staff assisted with our needs. After the first room cleaning, food and an item inside a toiletry bag went missing. When brought to attention they claimed a language barrier. On the second day, the Do Not Disturb sign was on the door and we returned to the housekeeper inside the room. Again, a language barrier was claimed but I pointed to their door sign. On check out I asked for a manager and none was available. Only stay here if you are okay with people going through your stuff.
Stayed 1 night in Jul 2025

2/10 Terrible

Travis

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
First day there we heard loud knocking sound. But we believe it was just the person cleaning and the next room until we came back and heard the noise still. When told and showed the front desk about the knocking sound. They just dismissed it as the restaurant underneath us was moving chairs. We told that it’s impossible. Unless they were moving chairs on the walls and ceiling. We heard the banging all while on our trip. Very disappointing. It was only one Spanish lady that was very nice and friend. She worked behind the bar.
Stayed 2 nights in Jul 2025

2/10 Terrible

Young, Palm Beach

Stayed 3 nights in Jun 2025

10/10 Excellent

lyon

Stayed 1 night in Jul 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, easy check in and close to train and major Florence attractions. Clean and modern and spacious!
Stayed 1 night in Jul 2025

4/10 Poor

Allison, Bundeena

Travelled with family
Disliked: Amenities, property conditions & facilities
Do not stay here if you are female! The congregation of men who loiter outside and under the hotel room windows is very uncomfortable and not particularly safe. They are there 24/7 and its only when the Military are patrolling do these men move on. Unfortuntely the location of this hotel is good - across from train and walking distance to key areas but slum and noise outside this hotel is not worth it. Find somewhere else.
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay for the convenience of the train and walkable to sites. Extra convenient if you are dropping off a rental car and taking the train to Rome early the next day.
Stayed 1 night in Jun 2025

6/10 Okay

Adrian

Liked: Cleanliness

External noise lets down a very good hotel.

Nice hotel, stunning views, great staff, comfortable beds, decent pillows, let down by outside noise, for the price paid, the least I expected was a quiet nots sleep.
Stayed 4 nights in Jun 2025

6/10 Okay

Sandra

Stayed 1 night in Jun 2025

8/10 Good

Delfina, Norwalk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was very nice and professional. Check in was smooth and fast.
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Liked: Amenities
Location was great. Friendly staff, Clean. Only Issue air conditioner was like a swamp cooler so muggy and couldn’t get cooled down even after maintenance.
Stayed 2 nights in Jun 2025

10/10 Excellent

cristian

Stayed 1 night in Jun 2025

8/10 Good

Sarah

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Extremely convenient location - literally right in front of our tram from the bus station. They will hold your bags for free if you still have some touring to do after checkout. Bed was comfy, and the AC was decent. An odd smell was in the lobby, but our room was unaffected. There was noise from the street, but that’s to be expected in an older building in a busy part of any city. Overall it was a good experience.
Stayed 1 night in Jun 2025

8/10 Good

Monir

Stayed 1 night in May 2025

10/10 Excellent

Oscar

Stayed 5 nights in Jun 2025