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c-hotels Joy

4.0 star property

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Photo gallery for c-hotels Joy

Aerial view
Front of property
Terrace/patio
Interior detail
Library

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Via degli Orti Oricellari, 30, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪6 min walk‬
  • Place, Fortezza da Basso
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪9 min drive‬

Room options

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

8.8 out of 10
Excellent
(50 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

9.0 out of 10
Wonderful
(17 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, No Windows

Single Room, No Windows

Single Room, No Windows

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Spacious

Flat-screen TV

Spacious

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Minibar, in-room safe, individually furnished, desk

Classic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy, disability access

Comfy, disability access | Bathroom

Comfy, disability access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic con Balcone

Classic con Balcone

Classic con Balcone

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy con balcone

Minibar, in-room safe, individually furnished, desk

Comfy con balcone

  • Sleeps 2
  • 1 Double Bed

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Hotel Embassy
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 118 reviews
The price is €110
includes taxes & fees
16 Jan - 17 Jan 2026
Hotel Embassy

About this property

c-hotels Joy

Hotel with a bar, near Cathedral of Santa Maria del Fiore
This smoke-free hotel features a bar/lounge, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
C-hotels Joy offers 54 accommodations with minibars and safes. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of c-hotels Joy's great location. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore
  • Pets welcome for a fee
C-hotels Joy offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. C-hotels Joy also features dry cleaning/laundry services, a front-desk safe, and an elevator.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1PEM9TTFS
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence

c-hotels Joy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Olga, London

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It was ok but very poor value for money, room was tiny and it didn’t feel very clean. The bed was comfortable, good black out curtains, good aircon. Really didn’t like the fragrance they use in the room on arrival - cheap, unpleasant. Also, It smelled like mould in the bathroom due to poor air ventilation in the bathroom. Area around the train station is dodgy and always super busy but convenient for getting to and from airport. Staff was nice and it was convenient to leave the luggage at the hotel. Overall very average stay and I’m happy we only stayed there for one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Qing

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean room. Excellent breakfast. very convenient location just steps from the train station. The staff is so nice and helpful. We checked in late and the front desk phoned a nearby restaurant to make sure we can still go for dinner. The breakfast staff offered to refill our water bottle for us. Thank you for providing five star service
Stayed 2 nights in Sep 2025

6/10 Okay

Tina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok hotel,, close to train station,not a very nice area tho, Breakfast was Average,,
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ralda, Brownfield

Stayed 1 night in Aug 2025

8/10 Good

Yen-Chieh

Travelled with family
Liked: Staff & service
Near train station
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Location is good

The hotel was a great location however the reception staff weren’t the most welcoming. The staff were very loud and banged things about from early on. Didn’t feel a 4 star hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Angela

Stayed 1 night in Aug 2025

8/10 Good

Jason

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Bea

Liked: Cleanliness, staff & service
Nice place and in a good location.
Stayed 1 night in Jul 2025

8/10 Good

Lyneisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wish the room could be colder at night and the drainage in the shower was very slow so the water leaked out. But overall good hotel, friendly staff and convenient location.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little hotel with a tram, bus and train stop right outside. Only a 10-15 walk to major tourist area and close to many restaurants. Clean and updated hotel with very friendly staff. Excellent breakfast in the morning for an additional cost.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, perfect for the station and Florence city centre. All staff are so welcoming, helpful and polite. Definitely will come back x
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, quiet, cosmopolitan, GREAT air conditioning, great and helpful staff, good breakfast, would stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked my stay here very much. Very clean and modern. Staff was great. The owner welcomed me with open arms and showed me my room. Very convenient and close to the train and other areas. If you’re looking for a place. Stay here !!
Stayed 2 nights in Jun 2025

10/10 Excellent

Petra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful from the front desk agents, breakfast attendants and the bar staff. Breakfast was excellent with many options. The bar in the evening offered snacks and great drinks. We highly recommend the property. Thank you for making our stay comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at C Joy Hotel! From the moment we arrived, the staff was incredibly friendly and welcoming. After a long international flight, we were so grateful that they were able to accommodate us with an early check-in—it made all the difference and allowed us to rest and recharge. The rooms were modern, clean, and very comfortable. We also loved the location—convenient and close to everything we needed. The entire experience was smooth and pleasant, and we truly felt taken care of. Highly recommend this hotel to anyone visiting the area. We'll definitely be staying here again in the future!
Stayed 3 nights in May 2025

6/10 Okay

Daniel

Stayed 2 nights in May 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service! The front desk people are amazing. My husband needed a doctor ant they immediately helped us.
Stayed 2 nights in May 2025

10/10 Excellent

Wasim, Richmond Hill

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and friendly! Convenient location to explore most of the attractions!
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

This is a really excellent hotel, ideal location for the rail station and a short walk to the major tourist sites. Very friendly and helpful team. Very good value and would definitely look to stay again
Stayed 3 nights in May 2025