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Hotel Ville sull'Arno

5.0 star property
VIP Access

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Photo gallery for Hotel Ville sull'Arno

Indoor pool, seasonal outdoor pool, pool loungers
Junior Room, Jetted Tub (I tessuti)
Executive Double Room, River View (Arno) | View from room
Garden
Junior Room (La Biblioteca) | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Lungarno C. Colombo 1/3/5, Florence, FI, 50136
  • Place, Arno River
    ‪2 min walk‬
  • Place, Nelson Mandela Forum
    ‪18 min walk‬
  • Place, Stadio Artemio Franchi
    ‪5 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

1 bedroom, down duvets, minibar, in-room safe

Superior Double Room

8.0 out of 10
Very good
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, River View (Arno)

Executive Double Room, River View (Arno)

Executive Double Room, River View (Arno)

10.0 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, River View

Deluxe Room, 1 Double Bed, River View

Deluxe Room, 1 Double Bed, River View

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (open space)

Suite (open space)

Suite (open space)

9.8 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Junior Room, Jetted Tub (I tessuti)

Junior Room, Jetted Tub (I tessuti)

Junior Room, Jetted Tub (I tessuti)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room (Naked)

Junior Room (Naked) | Bathroom shower

Junior Room (Naked)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room (La Biblioteca)

Junior Room (La Biblioteca)

Junior Room (La Biblioteca)

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room (La Botanica)

Junior Room (La Botanica)

Junior Room (La Botanica)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

1 bedroom, down duvets, minibar, in-room safe

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Panoramic Triple Room

Panoramic Triple Room

Panoramic Triple Room

  • 22 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Room, Hot Tub, River View (Private Wellness Resort)

Junior Room, Hot Tub, River View (Private Wellness Resort)

Junior Room, Hot Tub, River View (Private Wellness Resort)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Ville sull'Arno

Riverfront hotel with a full-service spa and a fitness center
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Ville sull'Arno offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature down comforters. LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Il Segreto della Villa has couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Ville sull'Arno. During your stay, you'll be within walking distance of Piazzale Michelangelo. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, massages, or facials at Il Segreto della Villa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Piazza della Signoria and a few minutes from Cathedral of Santa Maria del Fiore
  • Airport and train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hotel Ville sull'Arno offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A seasonal outdoor pool, a fitness center, and a sauna are also featured at the luxury Hotel Ville sull'Arno. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Parking is available for a fee.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel Ville sull'Arno has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Parking on site (EUR 29 per night)
  • Valet parking on site (EUR 29 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 27 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pro golf lessons
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (75 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Entrance to this property's full service spa and fitness facilities is limited to 1-hour per day, per guest, and must be reserved onsite.

Access methods

Staffed front desk

Pets

  • Pets: EUR 45 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 95.00 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 29 per night
  • Valet parking fee: EUR 29 per night
  • Pet fee: EUR 45 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Ville sull'Arno offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Children under 16 years old are allowed in the spa from 2 PM to 4 PM.
Property Registration Number IT048017A1I73NX4FT
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel sull'Arno
Hotel Ville sull'Arno
Hotel Ville sull'Arno Florence
sull'Arno
Ville sull'Arno
Ville sull'Arno Florence
Ville sull'Arno Hotel
Hotel Ville Sull Arno
Ville Sull Arno Hotel
Hotel Ville sull'Arno Hotel
Hotel Ville sull'Arno Florence
Hotel Ville sull'Arno Hotel Florence

Hotel Ville sull'Arno Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 605 out of 767 reviews
Rating 8 - Good. 127 out of 767 reviews
Rating 6 - Okay. 26 out of 767 reviews
Rating 4 - Poor. 7 out of 767 reviews
Rating 2 - Terrible. 2 out of 767 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eileen, pompano beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bradd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Absolutely fantastic stay in Florence at the Vill Sull'Arno. Located in a beautiful spot on the river and a lovely 20 minute walk into central Florence. Staff were so welcoming and we couldn't have asked them for anymore. Food was excellent at breakfast and dinner.
Stayed 3 nights in Sep 2025

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, the hotel is very stylish and comfortable and the restaurant is great. All of the staff were very friendly and helpful.
Stayed 5 nights in Sep 2025

10/10 Excellent

Aiesher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel facilities along with bonus free bus to the centre. The staff are friendly and helpful. If you are staying with children Avoid ground floor rooms facing the river as the club across the way is quite loud till around 1.30am.
Stayed 1 night in Sep 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in staff were nicely cordial, informative about hotel and surrounding area. Our room/suite was real nice, kept clean, stocked with water, coffee and clean towels. In addition we never saw the cleaning staff. The pool, lounge and dining areas were okay, but a little tight for space. I believe they did the best they could with the space they had. Breakfast buffet food quality was okay, but limited for the cost. I found the dining menu having the same issue as breakfast. Overall I liked Ville sull’Arno, safe area, we were able to walk back from our excursions which was about 2 km walk. Cheers.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan, Costa Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful priority on the river. It’s a beautiful villa with excellent facilities and very helpful staff. We thoroughly enjoyed their pool and their spa
Stayed 2 nights in Aug 2025

10/10 Excellent

leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a lovely hotel, lovely pool area and staff were super helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

william

Travelled with partner
Beautiful small hotel. Great staff excellent restaurant Very small pool. Shuttle.
Stayed 1 night in Jul 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Would certainly stay again. Pool was great after a long day.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were incredible, very helpful and attentive. The hotel is very clean and the food was also was very good and reasonably priced.
Stayed 2 nights in Jul 2025

10/10 Excellent

Harrison

Stayed 4 nights in May 2025

10/10 Excellent

Dalya

Liked: Cleanliness, property conditions & facilities
Great customer service, rooms are big and clean. We absolutely loved the food at breakfast and at their restaurant for dinner. Very friendly staff and convenient shuttles to the city center. Highly recommend!
Stayed 3 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was what we hoped for! The staff was so above and beyond and the restaurant was delicious. They always called a taxi for us, the room was very modern and had charger ports in walls, plenty of towels, everything you could hope for it did We explored Florence and Tuscany while here and weren’t able to take advantage of the spa amenities so we can’t comment on that.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in May 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caring staff, great location, relaxing resort. Location made it easy to take our time by the pool in the morning, but still had a short trip to city center.
Stayed 3 nights in May 2025

10/10 Excellent

laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always lovely
Stayed 2 nights in May 2025

10/10 Excellent

pourya

Stayed 3 nights in May 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Decent room, but pay attention to room choice. My room, a suite, only had one small window overlooking the river. Some of the staff members are fantastic and others not. While marketed as a 5 star hotel, it is a mid 4 star hotel. While it has parking, it can only accommodate a few cars and street parking is rough. I had some day trips to do so parking for a rental was important. Otherwise I would have stayed in town center.
Stayed 6 nights in May 2025

10/10 Excellent

Amit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay. All the staff was amazing. Special mention for Lorenzo at the front desk!
Stayed 2 nights in May 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality, comfortable, and friendly.
Stayed 4 nights in Apr 2025

4/10 Poor

Sarai, Richmond

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was excited to stay here for my birthday. I was disappointed the room we got with the jetted tub only had hot water and seem to have some issues. The river view was nice but had construction as my view. We had so many mosquitoes in our room, I left with several bites. There more bugs in the pool area so that also limited our time there. Additionally the staff was hit and miss. The bartender was not friendly and poor customer service. And the front desk, Lorenzo was extremely rude, dismissive and acted as he could not be bothered to answer questions or provide support. Not a place that felt hospitable. The indoor pool I looked forward to was only limited to one hour a day per day. And you had to reserve a time. Not worth the money to stay here.
Stayed 2 nights in Apr 2025