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Palazzo Castri 1874 Spa & Garden

4.0 star property
VIP Access

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Suite Executive con accesso Spa | View from room
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Garden
Suite con accesso Spa
Restaurant

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Piazza dell Indipendenza, 7, Florence, FI, 50129
  • Place, Central Market
    ‪3 min walk‬
  • Place, Fortezza da Basso
    ‪5 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪13 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Doppia Superior con accesso Spa

Doppia Superior con accesso Spa

Doppia Superior con accesso Spa

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior con accesso Spa

Suite Junior con accesso Spa

Suite Junior con accesso Spa

10.0 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Doppia Classic con accesso Spa

Doppia Classic con accesso Spa

Doppia Classic con accesso Spa

9.8 out of 10
Exceptional
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite con accesso Spa

Suite con accesso Spa

Suite con accesso Spa

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Executive con accesso Spa

Suite Executive con accesso Spa

Suite Executive con accesso Spa

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite Junior, vista cortile con accesso Spa

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Suite Junior, vista cortile con accesso Spa

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Doppia Deluxe, 1 letto king, vista giardino con accesso Spa

Doppia Deluxe, 1 letto king, vista giardino con accesso Spa

Doppia Deluxe, 1 letto king, vista giardino con accesso Spa

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Camera Superior con 2 letti singoli con accesso Spa

Camera Superior con 2 letti singoli con accesso Spa

Camera Superior con 2 letti singoli con accesso Spa

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

Palazzo Castri 1874 Spa & Garden

A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Palazzo Castri 1874 Spa & Garden offers 59 accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Palazzo Castri 1874 Spa & Garden. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. Free WiFi in public areas, a full-service spa, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to massages, body treatments, or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Fortezza da Basso
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Palazzo Castri 1874 Spa & Garden offers its guests a full-service spa, a hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Palazzo Castri 1874 Spa & Garden. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Palazzo Castri 1874 Spa & Garden has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (EUR 38 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1860
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children
  • Valet parking fee: EUR 38 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1SJBOHN3H
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Castri 1874 Hotel Florence
Palazzo Castri 1874 Hotel
Palazzo Castri 1874 Florence
Palazzo Castri 1874
Palazzo Castri 1874
Palazzo Castri 1874 Hotel Spa
Palazzo Castri 1874 & Florence
Palazzo Castri 1874 Spa & Garden Hotel
Palazzo Castri 1874 Spa & Garden Florence
Palazzo Castri 1874 Spa & Garden Hotel Florence

Palazzo Castri 1874 Spa & Garden Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 850 out of 1003 reviews
Rating 8 - Good. 120 out of 1003 reviews
Rating 6 - Okay. 25 out of 1003 reviews
Rating 4 - Poor. 3 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tomas

Stayed 5 nights in Nov 2025

10/10 Excellent

MARIA LOURDES VALLARTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful five star stay at Palazzo Castri. The beautiful modern yet comfortable hotel decor, large inner garden courtyard with lemon trees and flowers, kind and attentive staff and relaxing spa offered an exquisite and peaceful oasis in the city of Florence.
Stayed 7 nights in Nov 2025

10/10 Excellent

Preston, Dallas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an incredible stay with my wife and 6-month old baby. We were well taken care of, and the amenities on-site were top-notch. We will absolutely stay here again!
Stayed 5 nights in Nov 2025

10/10 Excellent

Allen, Lyndhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the gardens, breakfast and room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Josephine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern Clean Complimentary treats tea water Lovely quiet garden Delicious breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Erin, Monrovia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice. Comfortable beds, daily cleaning service, helpful staff, quiet, amazing breakfast, beautifully kept room. Would absolutely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Our room was comfortable but small although we had a very spacious terrace so this offset the room size. The room had everything necessary including a nice bathroom, comfortable bed and adequate storage space.
Stayed 1 night in Oct 2025

10/10 Excellent

albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has excellent staff, very accommodating and helpful. The garden is beautiful and provided a quiet serene space to relax. The room was spacious and clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Great location!
Stayed 4 nights in Oct 2025

8/10 Good

Beatriz

Stayed 4 nights in Oct 2025

10/10 Excellent

Debra, Jonesboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, nice and pleasant breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Brandt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved our stay! The hotel was beautiful, was in a great location for us, and we loved the amenities!
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great! Comfortable hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and location. Staff went above and beyond from the moment we walked into the hotel. Had a relaxing spa treatment on the last day that got us ready for the long trip back home.
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Megan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A bad apple in a city of citrus.

A hotel that aspires to be more than it is. Small, but comfortable rooms that look over the street or a courtyard below. A spa is accessible by appointment and welcome after a long day of walking. One particular staff member behaved rudely, if not openly hostile, towards multiple guests.
Stayed 4 nights in Sep 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Modern very clean boutique hotel with beautiful gardens and nice spa. For the price, it’s good value too!
Stayed 4 nights in Sep 2025

10/10 Excellent

Craig

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Yolane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience greatly recommend
Stayed 1 night in Sep 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Good location. Pleasant staff.
Stayed 2 nights in Aug 2025