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Palazzo Castri 1874 Spa & Garden

Property class: 4
VIP Access

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Photo gallery for Palazzo Castri 1874 Spa & Garden

A modern outdoor pool area with a stone wall, wooden deck, and lounge chairs.
Property video
A spacious dining area with multiple tables and chairs, large windows, and a unique hexagonal ceiling design.
A room with a window overlooking a cityscape, featuring a dome and buildings.
A bedroom with a bed, a wardrobe, a balcony with a railing, and a window with curtains.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Piazza dell Indipendenza, 7, Florence, FI, 50129
  • Place, Central Market
    ‪3 min walk‬
  • Place, Fortezza da Basso
    ‪5 min walk‬
  • Place, Piazza di Santa Maria Novella
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Doppia Superior con accesso Spa

A hotel room with a bed, a desk, a chair, a window with curtains, and a painting on the wall.

Doppia Superior con accesso Spa

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Junior con accesso Spa

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Suite Junior con accesso Spa

10.0 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Doppia Classic con accesso Spa

A hotel room with a bed, a desk with a kettle, a lamp, and a window with curtains.

Doppia Classic con accesso Spa

9.8 out of 10
Exceptional
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room

A hotel room with a bed, a chair, a lamp, a window with curtains, and a door leading to another room.

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite con accesso Spa

A room with a window overlooking a cityscape, including a prominent dome building.

Suite con accesso Spa

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Executive con accesso Spa

A hotel room with a large bed, two bedside lamps, a robe on the bed, and a door leading to a bathroom.

Suite Executive con accesso Spa

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite Junior, vista cortile con accesso Spa

A hotel room with a large bed, a TV, a green chair, and a view of the city.

Suite Junior, vista cortile con accesso Spa

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Doppia Deluxe, 1 letto king, vista giardino con accesso Spa

A hotel room with a large bed, a desk, a chair, a lamp, and a window with curtains.

Doppia Deluxe, 1 letto king, vista giardino con accesso Spa

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Camera Superior con 2 letti singoli con accesso Spa

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Camera Superior con 2 letti singoli con accesso Spa

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

Palazzo Castri 1874 Spa & Garden

A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Palazzo Castri 1874 Spa & Garden offers 59 accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Palazzo Castri 1874 Spa & Garden. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. Free WiFi in public areas, a full-service spa, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to body wraps, hot stone massages, or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Within a 15-minute walk of Piazza di Santa Maria Novella and Piazza del Duomo
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Palazzo Castri 1874 Spa & Garden offers its guests a full-service spa, a hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Palazzo Castri 1874 Spa & Garden. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
Palazzo Castri 1874 Spa & Garden has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (EUR 38 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 1860
  • Communal living room
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children
  • Valet parking fee: EUR 38 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1SJBOHN3H
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Castri 1874 Hotel Florence
Palazzo Castri 1874 Hotel
Palazzo Castri 1874 Florence
Palazzo Castri 1874
Palazzo Castri 1874
Palazzo Castri 1874 Hotel Spa
Palazzo Castri 1874 & Florence
Palazzo Castri 1874 Spa & Garden Hotel
Palazzo Castri 1874 Spa & Garden Florence
Palazzo Castri 1874 Spa & Garden Hotel Florence

Palazzo Castri 1874 Spa & Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 848 out of 1003 reviews
Rating 8 - Good. 119 out of 1003 reviews
Rating 6 - Okay. 28 out of 1003 reviews
Rating 4 - Poor. 3 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay, we would definitely go back
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff and great accommodations. Highly recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Wonderful service.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel. Rooms had everything we needed. Place was neat and tidy. Friendly staff. And a wonderful spa that was much needed after a long day of walking around Florence. Would definitely stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very nice staff, Camille was wonderful and made our stay special, she was great! The spa was very good and relaxing after a long day exploring Florence. The restaurant food was quite good, we had diner and breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Junping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Convenient location. Room is a bit small, but has a balcony.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Anne-Mette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely decorated and situated centrally near all “must see” in Florence. Also the hotel has a very beautiful garden with cozy areas. The staff is very nice and the food is amazing. We also visited the SPA and had a nice massage, all a very good experience. We will definitely stay there again for our next trip to Florence.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful hotel. Very well designed rooms and public areas. Quiet for sleeping and very comfortable bed and linens.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mariana Ehlers

Liked: Cleanliness, staff & service, amenities
Staff is very friendly and the benefit of having a spa in the hotel with fair prices made all the difference.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and hotel. Very relaxed place to stay in the centre of Florence. Food at dinner was also very good and our server, Camille, really took care of us.
Restaurant
Room view
Room 119
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little pricey but well worth it. 10-15 min walk to city center but location is great with short 5 min drive to main train station. Rooms are huge and rain shower is amazing after a long day of sightseeing. Staff is very helpful and friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

TIMOTHY

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and easy location. Very nice rooms
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Room was impeccable, and restaurant was wonderful.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Hotels in a great location the staff is phenomenal. Breakfast is delicious. Spa is a great way to end your day the Outside Gardens are a peaceful oasis in the middle of Florence. We were only planning to spend four days and end up spending two weeks would go back again in heartbeat.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely LOVED our stay. Everyone was welcoming and attended to our every need. Beautiful garden/courtyard. Expansive breakfast buffet. Delicious food for all 3 meals and desserts. Easy to walk everywhere. Safe area with easy transportation options. Access to shopping and restaurants as well as sightseeing tours. Small but very adequate gym with beautiful indoor/outdoor pool and spa services. Will be back!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Great location!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Palazzo Castri. From the moment we checked in, the staff were very friendly and welcoming. We enjoyed the spa amenities after a long day of walking and visiting the sites. The breakfast was plentiful and varied. The hotel is located a short walk from everything, and even the train station. We would definitely return to this location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Everything about Palazzo Castri overdelivered. The room, restaurant and especially the warm and attentive service from the entire staff. I would recommend this hotel to anyone traveling to Florence
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved our stay! The hotel was beautiful, was in a great location for us, and we loved the amenities!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, nice and pleasant breakfast
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the gardens, breakfast and room.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally well trained and managed to superior client service. The bathroom in our 2 level suite was useful to Americans that like enclosed showers. The garden was screne. The included Spa access was another highlight with both steam and sauna. The breakfast was as advertised "farm to table". Every day we looked forward to the specialties. The direct room views of the Duomo are outstanding. The price / value is in line with expectations. I will definately stay at this facility again.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern Clean Complimentary treats tea water Lovely quiet garden Delicious breakfast
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an incredible stay with my wife and 6-month old baby. We were well taken care of, and the amenities on-site were top-notch. We will absolutely stay here again!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great! Comfortable hotel.
Stayed 5 nights in Sep 2025