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The Market Urban Hotel

4.0 star property
VIP Access

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Photo gallery for The Market Urban Hotel

Front of property – evening/night
Economy Room
Lobby lounge
Annex Building Deluxe Apartment (100 meters) | View from room
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Via Nazionale 15, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Ponte Vecchio
    ‪11 min walk‬
  • Florence (FLR-Peretola)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters)

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.8 out of 10
Exceptional
(33 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

9.8 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Deluxe Room

Triple Deluxe Room

Triple Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

9.2 out of 10
Wonderful
(13 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Classic Room

Classic Room

9.6 out of 10
Exceptional
(21 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room

Economy Room

9.6 out of 10
Exceptional
(21 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Market Urban Hotel

Hotel with a bar, a quick walk to Cathedral of Santa Maria del Fiore
A bar/lounge, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
The Market Urban Hotel offers 30 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 22-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The sightseeing around The Market Urban Hotel gets high marks from our customers. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the breakfast and the location
  • Within a 10-minute walk of Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore
The Market Urban Hotel offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in a common area. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The Market Urban Hotel also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 39 per day)
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 39 per day (7 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1MZ9HXG5O
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sempione
Hotel Sempione Florence
Sempione Florence
Sempione Hotel
Sempione
Market Urban Hotel Florence
Market Urban Hotel
Market Urban Florence
Hotel The Market Urban Hotel Florence
Florence The Market Urban Hotel Hotel
Hotel The Market Urban Hotel
The Market Urban Hotel Florence
Market Urban
Hotel Sempione
The Market Urban Hotel Hotel
The Market Urban Hotel Florence
The Market Urban Hotel Hotel Florence

The Market Urban Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 803 out of 1001 reviews
Rating 8 - Good. 138 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Sejal

Travelled with family
Liked: Property conditions & facilities
AC didn’t cool as efficiently as we would have liked. My wife and son were in the room all day and the tv kept shutting off after 10 minutes. It was unsettling.
Stayed 2 nights in Jun 2025

6/10 Okay

Luis Noe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Small hotel room.

Rooms were extremely small and doors did not work properly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bella

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for travelers… clean, close to the train, and close enough to everything without being in it. Front desk was accommodating and breakfast was was pretty good for the cost $12. I will definitely stay there again when visiting Florence
Stayed 3 nights in Jun 2025

10/10 Excellent

Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station and near the historic center, yet still quiet. Very comfortable bed. Nice variety of breakfast foods. The staff at breakfast and at the front desk were exceptionally personable and helpful, especially John.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Business traveller
Excellent service and great rooms.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property walkable to duomo, shopping and restaurants. Be careful in area my husbands phone was stolen off restaurant table on street when a beggar showed a paper with words and took phone beneath so we did not notice. Vespa tour in Tuscany was super fun.
Vespa tour
Stayed 2 nights in Jun 2025

8/10 Good

Xun

Stayed 2 nights in Jun 2025

10/10 Excellent

Chelsea

Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the Santa Maria Novella train station. Friendly service and very spacious room. Beds were pretty hard for our liking but overall great experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, room comfort
Fantastic location, very clean and quiet. The hotel has a little wear and tear but overall a good value.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aaditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jun 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful with suggestions for food, directions, etc. Great location with friendly staff and modern accommodations.
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kyla, Englewood

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The gentleman working the front desk was very helpful, and I really enjoyed the continental breakfast.
Stayed 1 night in May 2025

6/10 Okay

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Brigid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Solid hotel choice. No problems there. Nice breakfast - enjoyed coffee and service provided by Leiann and Jem Carla.
Stayed 3 nights in May 2025

8/10 Good

LUIS

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very well located hotel. Amazing staff Very good breakfast. For the rest, its ok.
Stayed 2 nights in May 2025

10/10 Excellent

felicia

Travelled with group
Liked: Cleanliness, amenities
Great spacious room. Super clean Nice service.
Stayed 2 nights in May 2025

6/10 Okay

Elizabeth

Travelled with group
Disliked: Amenities, property conditions & facilities
Nothing special. The pictures make the hotel appear much newer and more updated than in person. Our shower didn’t drain properly. We were traveling with friends. The water didn’t work in their shower or bathtub. If you don’t need to bathe, stay here. It’s s great location, close to many nice restaurants and just a short walk to Duomo.
Stayed 1 night in May 2025

10/10 Excellent

Haq

Travelled with partner
Liked: Amenities, property conditions & facilities
Tel, near the historic center and duoma as well as near the train station. Excellent breakfast. Rooms were clean, serviced every day. Highly recommended.
Stayed 3 nights in May 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Room comfort
Stayed 1 night in May 2025