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The Market Urban Hotel

4.0 star property
VIP Access

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Photo gallery for The Market Urban Hotel

Daily buffet breakfast for a fee
Exterior
Deluxe Room, Terrace
Family Room
Hallway

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Via Nazionale 15, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪8 min walk‬
  • Place, Piazza del Duomo
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room

A modern hotel room with a bed, a desk with a coffee maker, and a sign reading 'ETERNITY'.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with a bed, a wardrobe, a desk, and a view of the outside.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A modern hotel room with a bed, bedside table, and a desk with a chair.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Room

Classic Room

Classic Room

9.6 out of 10
Exceptional
(28 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Room

Economy Room

Economy Room

9.6 out of 10
Exceptional
(25 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

9.4 out of 10
Exceptional
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.6 out of 10
Exceptional
(38 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

10.0 out of 10
Exceptional
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Deluxe Room

Triple Deluxe Room

Triple Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters)

  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

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4.7 out of 5, Exceptional, 1,081 reviews
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About this property

The Market Urban Hotel

A bar/lounge, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
The Market Urban Hotel offers 30 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 22-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The sightseeing around The Market Urban Hotel gets high marks from our customers. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the central location and the clean accommodations
  • Just a 5-minute walk from Piazza di Santa Maria Novella and 9 minutes by foot from Gallery of the Academy of Florence
The Market Urban Hotel offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in a common area. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The Market Urban Hotel also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 39 per day)
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1800
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 39 per day (7 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1MZ9HXG5O
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sempione
Hotel Sempione Florence
Sempione Florence
Sempione Hotel
Sempione
Market Urban Hotel Florence
Market Urban Hotel
Market Urban Florence
Hotel The Market Urban Hotel Florence
Florence The Market Urban Hotel Hotel
Hotel The Market Urban Hotel
The Market Urban Hotel Florence
Market Urban
Hotel Sempione
The Market Urban Hotel Hotel
The Market Urban Hotel Florence
The Market Urban Hotel Hotel Florence

The Market Urban Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 773 out of 1007 reviews
Rating 8 - Good. 161 out of 1007 reviews
Rating 6 - Okay. 48 out of 1007 reviews
Rating 4 - Poor. 17 out of 1007 reviews
Rating 2 - Terrible. 8 out of 1007 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, friendly staff, excellent breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying, the hotel is clean with great breakfast, close to train station, and shopping area
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Laural-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the morning breakfast and fresh made coffee from the barista. Great location and good value.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always helpful with restaurant recommendations, outing planning, and help finding needed grocery items. Top notch hotel and staff.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Geri

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and the room was clean and comfortable.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

RODRIGO VINICIUS DE

Liked: Cleanliness, staff & service, amenities
Excelente Hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Qiming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic experience in the hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely nice, very central hotel so it was easy to get around.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind, and very helpful and friendly. The hotel is close to the train station (5 minute walk) and close to walk to all my favorite places. The room was clean and comfortable and quiet, and I slept well. I would stay there again in a heartbeat.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jo Alvin

Liked: Cleanliness, staff & service, amenities
Nice and friendly staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

lauren

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the service was excellent. The location enabled us, an older couple to visit sights and then rest and go out to enjoy other sights and the great restaurants. The staff was super friendly and helpful.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Hotel staff were very welcoming, pleasant and attentive. The room was spotless and very comfortable and the location was convenient to the train station and within 10-20 minutes walk from all the major museums and historical sites in the ancient part of Florence.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

zeynep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops were nearby.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff, clean, convenient location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice of hotel. Very convenient to the train station. The staff make this hotel, warm welcoming and very helpful. Big shout out to breakfast staff - Mia and Jem - who make a great coffee! Breakfast itself has everything you need and is very tasty. Rooms are decent size and bed is very comfy. Would definitely use again if in florence.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2025
Verified

8/10 Good

jaime

Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Georgia

Liked: Cleanliness
The room was small but in good condition. Great location. Courteous staff,
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent breakfast, great location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, amenities
Great staff and room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jin

Liked: Cleanliness, amenities, property conditions & facilities
Great places today. Convenient location. And amazingly helpful and delightful staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with the best staff! Very friendly and accommodating. Highly recommended.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Anna Luiza

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room, great location, friendly staff and lots of toiletries in the vanity kit that came in handy. Would recommend!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Was very clean and the hosts was great.
Stayed 3 nights in Dec 2025