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The Market Urban Hotel

4.0 star property
VIP Access

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Photo gallery for The Market Urban Hotel

Exterior
Lobby sitting area
Deluxe Room, Terrace
Daily buffet breakfast (EUR 12 per person)
Hallway

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Via Nazionale 15, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Place, Ponte Vecchio
    ‪11 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Classic Room

Classic Room

9.6 out of 10
Exceptional
(22 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room

Economy Room

9.6 out of 10
Exceptional
(21 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room

Family Room

Family Room

9.2 out of 10
Wonderful
(13 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.8 out of 10
Exceptional
(34 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace

Deluxe Room, Terrace

9.8 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Deluxe Room

Triple Deluxe Room

Triple Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters)

Annex Building Deluxe Apartment (100 meters)

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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About this property

The Market Urban Hotel

Hotel with a bar, 8-minute walk to Cathedral of Santa Maria del Fiore
A bar/lounge, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
The Market Urban Hotel offers 30 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 22-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The sightseeing around The Market Urban Hotel gets high marks from our customers. During your stay, you're just a quick walk from Cathedral of Santa Maria del Fiore. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute walk from Piazza di Santa Maria Novella and 8 minutes by foot from Cathedral of Santa Maria del Fiore
The Market Urban Hotel offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in a common area. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The Market Urban Hotel also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 39 per day)
  • Limited on-site parking
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Nearby parking fee: EUR 39 per day (7 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1MZ9HXG5O
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sempione
Hotel Sempione Florence
Sempione Florence
Sempione Hotel
Sempione
Market Urban Hotel Florence
Market Urban Hotel
Market Urban Florence
Hotel The Market Urban Hotel Florence
Florence The Market Urban Hotel Hotel
Hotel The Market Urban Hotel
The Market Urban Hotel Florence
Market Urban
Hotel Sempione
The Market Urban Hotel Hotel
The Market Urban Hotel Florence
The Market Urban Hotel Hotel Florence

The Market Urban Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 799 out of 1001 reviews
Rating 8 - Good. 139 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oluremi

Stayed 1 night in Aug 2025

10/10 Excellent

Priyanka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding. Highly recommend.

This was by far the best hotel we stayed at over our vacation. The staff from front desk to cleaning staff were helpful, friending, snd responsive. The air conditioning was great. Electrical outlets by the bed, bedding was comfortable. The location was perfect and close to all the major sites and nice restaurants. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this hotel. Very friendly staff and nice, clean rooms. Leiann and Carla were lovely breakfast service staff and made the best coffees with the friendliest smiles. We were very happy with the staff and service at this hotel!
Stayed 3 nights in Jul 2025

8/10 Good

Shadi, Irvine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel was Ok, the area around the hotel is a little bit inconvenient. There were several homeless people and a lot looking weird. I was just worried about my family in this neighborhood
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop patio is beautiful. The breakfast is lovely and it's a nice option to be able to eat outside.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Staff & service, amenities
Staff was incredibly helpful and friendly. Also the room was ideal for a clean, safe and convenient experience in the city center.
Stayed 1 night in Jul 2025

4/10 Poor

Najib, Glendale

Liked: Cleanliness, staff & service
Pros: Excellent location Excellent cleanliness Excellent safety. Updated rooms Cons: WiFi is Terrible. Does NOT reach the rooms despite many many calls and attempts to fix. I had to keep buying ice cube and put them in the refrigerator to keep my stuff cold.
Stayed 1 night in Jul 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property clean establishment, staff was amazing went above and beyond, any questions they answer? Area was perfect and convenient for everything I wanted to do.
Stayed 2 nights in Jul 2025

10/10 Excellent

Trisha

Liked: Cleanliness, property conditions & facilities
Staff was incredibly kind and helpful. The location was easy to find from the city train system. Lots of close shoppings and things to check out.
Stayed 1 night in Jun 2025

10/10 Excellent

kenneth

Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the heart of Florence. Walking distance to everywhere
Stayed 2 nights in Jul 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location, 2min walk to the train station. Many many restaurants and patios nearby. Extremely clean, and wonderfully pleasant people. Breakfast is included, and a special thanks to our servers Jen, Carla, and Leiann 😁
Stayed 3 nights in Jul 2025

10/10 Excellent

Hiwot

Stayed 2 nights in Jul 2025

10/10 Excellent

Natalia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location. The rooms were clean and trendy. There is an issue with mosquitoes in the rooms, they provide a Raid plug-in. Breakfast options were very limited. Overall we had a great experience there.
Stayed 2 nights in May 2025

10/10 Excellent

Krista

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Easy walk with luggage from SMN Train station.
Stayed 2 nights in Jul 2025

8/10 Good

Neerav

Liked: Cleanliness, staff & service, amenities
Great service location and AC. Super clean. Issue of shower runing normal to super hot back amd forth. Took 4 hrs to try to resolve, got better not still not normal. Good otherwise.
Stayed 2 nights in Jul 2025

8/10 Good

Venkataramanan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Yushan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Upper good
Stayed 4 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Mirwais

Stayed 1 night in Jul 2025

10/10 Excellent

Sravanthi, Leander

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A Wonderful Stay with Exceptional Staff Our experience at this place was truly excellent, made even more memorable by the incredible team. David at the front desk was outstanding—knowledgeable, friendly, and always ready to help. He gave us great recommendations for local attractions and fantastic food spots, and even helped us with reservations, making our visit so much smoother. A heartfelt thank you also goes to Leiann in the kitchen. She greeted us every morning with the warmest smile and the kindest heart. Her coffee and hot chocolate were the perfect start to our days, and her genuine hospitality made us feel right at home. Highly recommend this place for both the comfort and the amazing people who make it so special!
Stayed 3 nights in Jul 2025

10/10 Excellent

Harshini

Stayed 3 nights in Jun 2025

10/10 Excellent

William Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Housing cleaning staff did a great job maintaining our rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Basudev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. 7 mins from tram stop and all major attractions are within 10 to 15 mins of walk. In addition in the middle of excellent restaurants and fantastic shopping.
Stayed 4 nights in Apr 2025