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Capri by Fraser Frankfurt

4.5 star property

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Photo gallery for Capri by Fraser Frankfurt

Lobby sitting area
Gym
Lobby lounge
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Europa-Allee 42, Frankfurt, 60327
  • Place, Frankfurt Trade Fair
    ‪1 min walk‬
  • Place, Skyline Plaza
    ‪3 min walk‬
  • Place, Congress Center Messe Frankfurt
    ‪4 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio

  • Sleeps 2

View all photos for One Bedroom Executive Apartment

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Executive Apartment

  • Sleeps 3

View all photos for Deluxe King Studio

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King Studio

  • Sleeps 2

View all photos for Deluxe Twin Studio

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Studio

  • Sleeps 2

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio, 2 Single Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio

9.6 out of 10
Exceptional
(25 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio

9.8 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Apartment

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Deluxe Apartment

  • Sleeps 2

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About this property

Capri by Fraser Frankfurt

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Weekly housekeeping is available.
Capri by Fraser Frankfurt offers 153 air-conditioned accommodations with laptop-compatible safes and bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. This Frankfurt hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Capri by Fraser Frankfurt. During your stay, you're just a quick walk from Skyline Plaza. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by foot from Frankfurt Trade Fair and a 4-minute drive from Alte Oper
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and laundry facilities are also featured at the luxury Capri by Fraser Frankfurt. Parking is available for a fee.

This 4.5-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Caprilicious - This restaurant serves breakfast, lunch, and dinner.
Drinx - Onsite bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Caprilicious
  • Drinx

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • Lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2015
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Capri Fraser Frankfurt Aparthotel
Capri Fraser Frankfurt
Capri by Fraser Frankfurt Hotel
Capri by Fraser Frankfurt Frankfurt
Capri by Fraser Frankfurt Hotel Frankfurt

Capri by Fraser Frankfurt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 47 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Alberto

Business traveller
Liked: Property conditions & facilities
Overall good positive experience
Stayed 1 night in Nov 2025

10/10 Excellent

Abdou-Baste

Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Stayed 2 nights in Nov 2025

10/10 Excellent

Walid

Stayed 2 nights in Nov 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Nov 2025

10/10 Excellent

Edna

Stayed 1 night in Nov 2025

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities
Amazing hotel, really.friendy.staff and absolutely.would recommend
Stayed 2 nights in Nov 2025

2/10 Terrible

HASAN

Travelled with family, Business traveller
Disliked: Cleanliness
Subject: Formal Complaint Regarding Room Cleaning, Service Quality, and Unreturned Security Deposit Dear Sir/Madam, I would like to file a formal complaint regarding my recent stay at your hotel. During the booking process, two rooms were reserved—one for two nights and another for one night. However, after checking in, we were surprised to find that there was no housekeeping service provided for the rooms. This is the first time we experience such an issue in any hotel worldwide. In addition, we paid for the rooms in cash and requested a partial deduction from the total amount in compensation for the lack of room cleaning, but our request was denied. Furthermore, we were informed that if we needed towels, toiletries, shampoo, or other basic amenities, we would have to personally go to the reception to request and collect them. This practice is highly unusual and not acceptable in any reputable hotel. Moreover, an amount of €50 was held on my credit card as a security deposit. Upon checking out, we asked for the refund to be processed immediately. Unfortunately, we were informed that the amount would be returned within two days to the credit card account. It has now been five days, and the amount has still not been refunded. This overall experience was very disappointing and far below the standards expected from a hotel. I kindly request that you take the necessary action to resolve these issues and ensure the immediate refund of the security deposit. Thank you .HASAN SHALABI
Stayed 1 night in Nov 2025

8/10 Good

Colin

Stayed 2 nights in Nov 2025

6/10 Okay

HASAN

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Room evaluation: The rooms are spacious and fully equipped with all necessary amenities, but the lack of room-cleaning service for two days is very disappointing. The hotel’s location is very good, close to the city center. Breakfast: Very good and varied. Staff: Average — not cooperative and not proactive. Overall, the hotel is overpriced, especially considering that room-cleaning services are not available.
Stayed 2 nights in Nov 2025

10/10 Excellent

Syed

Stayed 4 nights in Oct 2025

6/10 Okay

TUAN

Liked: Cleanliness, property conditions & facilities
I have stayed at Capri many times in the past and this time was disappointing. The hotel was experiencing a hot water issue in the day of my check in. After a long 13 hour travel day, all I wanted was a hot shower and bed. No one informed me that the hotel was having an issue with hot water and when it would be fixed. I get to my room and jump in the shower. To my surprise no hot water. I have to get out and run downstairs and ask reception about the issues. They bring out a piece of paper stating there would be no hot water for a period from 11:00-1:00. I quickly point out it’s now 2:00. They didn’t know how to respond. If I had been told in the beginning, it would not have been a problem and I would have waited to shower. The 2 night my key didn’t work. They had to program it again. During my whole stay a different persons name was on my TV , and I wasn’t sure if the person would suddenly show up to my room in the middle of the night. The parking ticket also didn’t work the second day even though I had prepaid for parking for my whole stay. Just a comedy of errors!
Stayed 2 nights in Oct 2025

10/10 Excellent

Abbas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 10 nights in Sep 2025

10/10 Excellent

AMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the size of the room and the amenities in the room. The staff was very helpful and friendly. We will stay at Capri again when we are in Frankfurt Germany.
Stayed 1 night in Sep 2025

10/10 Excellent

Amar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

AMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and very clean room.
Stayed 4 nights in Sep 2025

8/10 Good

Bren

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure if $22 euro breakfast worth it. I’d skip it. I wish AC could be adjusted to make the room a bit colder. Also, they should allow for room service not every 3 days but a bit more frequently or depending on individual situation. Other than that, it’s great.
Stayed 7 nights in Aug 2025

2/10 Terrible

Loren Jonathan, Bronx

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is in a remote area of the city. It’s at good walk to access public transportation. We arrived on a Sunday and there were two young people at the Front Desk who were professionals - they seemed like interns. We asked for help using the A/C in our room, and the young man said it was complicated and he had no idea how to use it. The feeling in the hotel was empty and spooky. We checked out immediately and found a better place close to the center of town.
Stayed 4 nights in Aug 2025

8/10 Good

Harry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a lovely stay at the Capri!
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Stayed 1 night in Aug 2025

10/10 Excellent

Lindsay, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here and the next time we visit Frankfurt, we will definitely stay here again. The staff were all incredibly friendly, especially Ivan. He answered all my questions and kindly gave recommendations of where to eat. Parking was underground and there were always spaces available. The room was huge, clean, and had a great kitchenette. I really appreciated the water pressure with the shower and how spacious the bathroom was. We liked having the large water carafe to fill with the filtered water from the laundry room. The TV was a bit finicky and would randomly shut off, but that was our only issue. There's a huge mall with a large food court 300m away so that was convenient. They only offer house keeping after night 3 which was fine with us. They gave us drink vouchers for being OK with that, which was not necessary, but so kind. I hghly recommend this hotel!
Stayed 3 nights in Jul 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

I was only in Frankfurt for one night so this hotel was a good option for something clean, fairly priced, and near local transport and shopping. There were a decent amount of restaurants nearby as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Leon

Stayed 3 nights in Jun 2025

10/10 Excellent

Evgeny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Capri in Frankfurt! The rooms were spacious, clean, and very cozy. The location is perfect — close to the main train station and major sights. Everything felt well-kept and comfortable. Special thanks to Arina at the front desk — she was very helpful and kind. Highly recommend!
Stayed 3 nights in Jun 2025

8/10 Good

SARA

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect during my stay. The room was spacious, the air conditioning worked flawlessly, and the team did a great job accommodating all my advance requests. The reception staff were consistently friendly and helpful, and the location is very convenient—just a short walk to the congress center. I will definitely stay here again. The only downside is the weekly room service, which I believe should be clearly highlighted at the time of booking. That said, they do provide fresh towels daily at the reception, which was appreciated.
Stayed 5 nights in Jun 2025