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Grand Hotel Downtown

4.0 star property

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Photo gallery for Grand Hotel Downtown

Exterior
Bar (on property)
Restaurant
Premium bedding, minibar, in-room safe, desk
Check-in/check-out kiosk

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Taunusstrasse 48- 50, Frankfurt, HE, 60329
  • Place, Kaiserstrasse
    ‪1 min walk‬
  • Place, Frankfurt Opera House
    ‪8 min walk‬
  • Place, Main Tower
    ‪11 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪16 min drive‬

Room options

View all photos for Single Room

Premium bedding, minibar, in-room safe, desk

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Business Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Business Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Grand Hotel Downtown

This hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and dry cleaning are onsite.
Grand Hotel Downtown offers 65 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Grand Hotel Downtown. During your stay, you're just a quick walk from Kaiserstrasse. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Steps from Kaiserstrasse and 7 minutes by foot from English Theatre
  • Airport shuttle service available for a fee
Grand Hotel Downtown offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Grand Hotel Downtown. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Art Deco Frankfurt hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Grand Hotel Downtown has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - DE309483521
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Grand Hotel Downtown offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Clarion Collection Frankfurt City
Grand Hotel Downtown Frankfurt
Center Plaza Frankfurt
Center Plaza Hotel Frankfurt
Grand Downtown Frankfurt
Clarion Collection Hotel Frankfurt Central Station
Clarion Collection Hotel Frankfurt City
Grand Hotel Downtown Hotel
Grand Hotel Downtown Frankfurt
Grand Hotel Downtown Hotel Frankfurt

Grand Hotel Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 209 out of 1001 reviews
Rating 8 - Good. 278 out of 1001 reviews
Rating 6 - Okay. 238 out of 1001 reviews
Rating 4 - Poor. 124 out of 1001 reviews
Rating 2 - Terrible. 152 out of 1001 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and the hotel is in a good location, which is close to the train station.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Yes staff and room excellent
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Halysson

Liked: Cleanliness, staff & service, amenities
Clean room and good breakfast.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service
The room was good and clean. Soundproofing could be better but overall a good hotel. Very close to the houptbahnhof and about 10 minutes walk to the main shops.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities
The service, breakfast, and shower were adequate. But the surrounding location is frightening, probably the most dangerous street in Frankfurt, and there's a lot of noise from the night parties.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Liban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

Excellent hotel, location and staff!
Stayed 1 night in May 2025
Verified

8/10 Good

SANTHOSH KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean room...
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Paige

Not a safe location
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient hotel near the Frankfurt Hbf.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the train station
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Osvaldo

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We checked in which was very quick. Got to the room and we found a hole in the wall, dead bug on the floor, holes in the floor and cigarette burns on the bathroom vanity.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Maroun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nice rooms
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Hans

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel, noisy neighborhood

Hotel good, neighborhood bad
Stayed 1 night in Mar 2025
Verified

8/10 Good

Madjid

Liked: Amenities
Clean and well located
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

wi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Breakfast Buffet, quiet room, blue anti stress lights in room, no complain, clean, all went perfect, hot water to boil and make my tea was available, very generous property.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Patrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! I even got upgraded! The front desk staff we’re very friendly!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, room comfort

UPtown Downtown was fantastic

Wonderful check & check out experience with welcoming Silvio at reception, very helpful with tips for Frankfurt travel and sights. The lovely couple running the breakfast buffet were outstanding and always had the most beautiful breakfast set up for the hotel, we looked forward to it every morning. Thank you all for making our stay a positive experience.
Stayed 5 nights in May 2025
Verified

2/10 Terrible

Roy Edward

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing commendable about this venue. Staff were polite. Just. Even the low price is too much to pay.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice central hotel

Great hotel. We didnt know but the area was not to nice but in the hotel you didnt feel this
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Tsegaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for gentile reception and clean rooms.
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Tim

Disliked: Cleanliness, amenities
Hotel location is right in the trashiest place in Frankfurt. Room was smelling bad. Street noises from outside. Floor was broken in the hallway. Hairs in the shower.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good alternative near Frankfurt Messe and Old Town

Nice acomodation, friendly staff, very close to main train station. Not so family oriented neighborhood, but if you are traveling without children, it´s ok.
Stayed 5 nights in Sep 2024
Verified

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t stay there … they still charge me totally scamming !!!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Fahim

Liked: Cleanliness, staff & service
The staff were nice. The breakfast was very good. The facilities were not the best, but were clean. The area around the hotel is very much a redlight district.
Stayed 1 night in Oct 2024