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Motel One Frankfurt - Hauptbahnhof

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Photo gallery for Motel One Frankfurt - Hauptbahnhof

2 bars/lounges
Creator video - submitted by Realworldflight
Front of property
Reception
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Poststrasse, 8, Frankfurt, FRA, 60329
  • Place, Kaiserstrasse
    ‪3 min walk‬
  • Place, Skyline Plaza
    ‪6 min walk‬
  • Place, Frankfurt Trade Fair
    ‪9 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪11 min drive‬

Room options

View all photos for Room (THE ONE)

Room (THE ONE)

Room (THE ONE)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Single Bed (CLOUD 7® for One)

Comfort Room, 1 Single Bed (CLOUD 7® for One)

Comfort Room, 1 Single Bed (CLOUD 7® for One)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Room (Special One)

Room (Special One) | Front of property

Room (Special One)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (Special One)

Room, 2 Single Beds (Special One) | Front of property

Room, 2 Single Beds (Special One)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (The One for One)

Premium bedding, in-room safe, desk, laptop workspace

Room (The One for One)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About this property

Motel One Frankfurt - Hauptbahnhof

A restaurant, 2 bars/lounges, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Motel One Frankfurt - Hauptbahnhof offers 384 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 36-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Motel One Frankfurt - Hauptbahnhof. During your stay, you'll be connected to the convention center, and just a quick walk from Kaiserstrasse. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and limo or town car service
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 10 minutes by foot from Frankfurt Trade Fair and a 2-minute drive from Alte Oper
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. 9 meeting rooms and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Motel One Frankfurt - Hauptbahnhof. A complete renovation of Motel One Frankfurt - Hauptbahnhof was completed in August 2017.

This 3.5-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Onsite venue - bar.
7Paintings - This restaurant specializes in Italian cuisine. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 for adults and EUR 8.95 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 7Paintings

Things to do

  • Shopping

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - August 2017
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17.90 for adults and EUR 8.95 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Frankfurt InterCityHotel
InterCityHotel Hotel
Intercity Frankfurt
InterCityHotel Hotel Frankfurt
InterCityHotel Frankfurt Hotel

Motel One Frankfurt - Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lettica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the only downside, no garbage can. Staff was very nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dale

Stayed 2 nights in Dec 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean and tidy, no kettle or fridge but still good enough for a few nights away. Hotel was under major construction on 4-5 floors and the lobby, so no drink facilities there either and some noise from workmen from 8-9am, so may have been nice to know this in advance, should be nice when it’s finished and staff polite and friendly.
Stayed 3 nights in Dec 2025

4/10 Poor

kevin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
My room on Level 4 has a strong renovation paint smell, so I requested to move to Level 6, but the new room also has a smoke smell. In addition, my room key has stopped working several times and needed repeated replacements. Overall, this has been a very unpleasant experience.”
Stayed 2 nights in Dec 2025

10/10 Excellent

gabriele, Copperas Cove

Stayed 1 night in Aug 2025

10/10 Excellent

JOSE

Stayed 1 night in Nov 2025

6/10 Okay

Kenton

Liked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Concierge was so helpful, made it easy to make the most of our short stay. Excellent location, nice modern room.
Stayed 1 night in Nov 2025

4/10 Poor

Joanne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived we were told that the hotel was under new management. They were also going through a renovation. The room that we were given was not what was advertised. It was very small and no coffee maker was provided. Also the toilet broke the first morning. They did fix it. The location was by the central train station. What they don't tell you there is open drug use right by the hotel.
Stayed 3 nights in Oct 2025

2/10 Terrible

Rajiv, Los Angeles

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very long time to check in, very slow process Room had a big insect Bathroom sink was not functioning well No restaurant for breakfast (temporarily being renovated) Online said it has a gym (they have probably closed it permanently to build more rooms) I will never stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Rose Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time to stay here. Well-interiored catering for our needs. Served its purpose for a night’s stay in preparation for a flight. Comfortable bed, short fistance from hauptbanhof, shelves for coats and clothes, desk for working. Will still choose this hotel next time.
Stayed 1 night in Oct 2025

6/10 Okay

Wilma, Auroroa

Business traveller
Liked: Cleanliness
Disliked: Amenities
The room climate was too hot and I could not turn the heat down. The room was clean but way too small. Expected things like a phone, clock, trash can (in room) and a dresser. One staff member was great. The other front desk guy seemed annoyed when I asked for anything. You should let Americans know that they need an adapter for electronics.
Stayed 4 nights in Oct 2025

10/10 Excellent

Khwaja, Cypress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property, friendly staff, good location and transportation options, conveniently located right across from the main train station. Close to the old town. Good breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Right across the street from the train station and a short walk to the old town make this hotel very convenient
Stayed 1 night in Sep 2025

8/10 Good

Alberto

Liked: Staff & service
Rooms should be serviced every day.
Stayed 2 nights in Oct 2025

4/10 Poor

Lauren

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Property was undergoing renovations both internally and externally making it a chaotic environment with distracted staff. Dining was overrated. Walked to a nearby restaurant and got followed by thugs. Would not recommend the area or hotel. Proximity to train station and mall was only redeeming quality.
Stayed 1 night in Sep 2025

10/10 Excellent

Ray

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 2 nights in Sep 2025

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I gave a lower rating because we contacted the hotel months in advance to adjust our original booking due to a schedule change and we they were not flexible. Make sure you do not have any changes to your itinerary as the reservation is non refundable. In addition, the elevator closest to our room was under repairs so my elderly dad had to do a significant amount of walking to get to our room as it is a very large hotel. Other than these complaints the hotel was adequate and staff were kind and friendly.
Stayed 3 nights in Sep 2025

8/10 Good

Jade

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is super nice, it’s just in a dirty run-down area, rubbish and people standing on street corners etc
Stayed 1 night in Sep 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Samson

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Sep 2025

10/10 Excellent

WEIMING, Zionsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Samson

Stayed 2 nights in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service

Excellent establishment with subpar Wi-Fi

Check-in and out were easy. Location is excellent. Services available are excellent. Bed is comfortable, but one is supplied with a single, thin pillow. Room is clean and offers all one needs in a modern style. Internet was subpar. Spotty at times, and bandwidth was always low. WiFi is very important for me, so this greatly affected my review.
Stayed 4 nights in Sep 2025

10/10 Excellent

William, Dartmouth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel near train station.
Stayed 1 night in Jun 2025