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Kingfisher Bay Resort

4.0 star property

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Wallum Resort Hotel Spa Room
3 bars/lounges, poolside bar, beach bar
Reception
Exterior
Point of interest

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Spa
  • Pool
  • 24/7 front desk

Explore the area

Map
Kingfisher Bay, K'gari (Fraser Island), QLD, 4581
  • White Cliffs Beach
    ‪5 min walk‬
  • Lake McKenzie
  • Central Station
  • Hervey Bay, QLD (HVB)
    ‪89 min drive‬

Room options

View all photos for Wallum Resort Hotel Room

Wallum Resort Hotel Room

Wallum Resort Hotel Room

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Loft

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Loft Villa

Two Bedroom Loft Villa

Two Bedroom Loft Villa

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for King Resort Hotel Room

King Resort Hotel Room

King Resort Hotel Room

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Villa

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for One Bedroom Loft Villa

One Bedroom Loft Villa

One Bedroom Loft Villa

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Spa Villa

Two Bedroom Spa Villa | Terrace/patio

Two Bedroom Spa Villa

8.8 out of 10
Excellent
(3 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Resort Hotel Room

Standard Resort Hotel Room

Standard Resort Hotel Room

8.0 out of 10
Very good
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Three Bedroom Premier Villa

Three Bedroom Premier Villa

Three Bedroom Premier Villa

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Two Bedroom Standard Villa

Two Bedroom Standard Villa

Two Bedroom Standard Villa

9.0 out of 10
Wonderful
(4 reviews)
  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedroom Spa Villa

Three Bedroom Spa Villa

Three Bedroom Spa Villa

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Similar properties

Outdoor pool

K'gari Beach Resort

  • Pool
  • Parking included
  • Restaurant
  • Tennis court
4.1 out of 5, Very good, (291)
The price is €153
for 1 room
includes taxes & fees
18 Aug - 19 Aug
K'gari Beach Resort

About this property

Kingfisher Bay Resort

Family-friendly beachfront location with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Kingfisher Bay Resort's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Kingfisher Bay Resort offers 205 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Rooms open to furnished balconies. Bathrooms include shower/tub combinations and hair dryers.
2 outdoor swimming pools are on site along with an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
During your stay at Kingfisher Bay Resort, you're just a quick walk from White Cliffs Beach. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free WiFi in some public areas
  • For dining with pool views, stop by Sand & Wood Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, body scrubs, or body treatments at the spa
  • Services include a kid's club, tour or ticket assistance, and a porter
  • Onsite recreation includes an outdoor tennis court, volleyball, and a playground
  • 6.8 mi (11 km) from Lake McKenzie and 10.5 mi (16.9 km) from Central Station
  • Airport and ferry terminal shuttle service available for a fee
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Kingfisher Bay Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This beach hotel also offers outdoor tennis courts and a terrace. For a fee, parking is available. A complete renovation of Kingfisher Bay Resort was completed in August 2022.

Smoking is allowed in designated areas at this 4-star K'gari hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Sand & Wood Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Sand Bar - Overlooking the pool, this bistro serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Dune Restuarant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 30 per day); reservations required
  • Return airport shuttle (surcharge) from 9:00 AM to 2:30 PM at scheduled times
  • Ferry terminal shuttle (surcharge)
  • Secured, uncovered parking on site (AUD 30 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 32 for adults and AUD 16 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Dune Restuarant
  • Sand & Wood Restaurant
  • Sand Bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Canoeing
  • Children's club
  • Ecotours
  • Fishing
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Playground
  • Segway rentals/tours
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,346 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Renovated entire property - August 2022

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.15 percent for credit card payments
The check-in location differs from the property location; go to: [Shop 7/54 Ariadne Street, Riverheads Shopping Village. 8am - 3pm]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests must arrange ferry transfers (surcharge) to the property on K'gari (Fraser Island). To arrange transfers, guests should contact the property at least 48 hours before their expected arrival. Contact the property using the information on the reservation confirmation received after booking.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 16 for children
  • Airport shuttle fee: AUD 10 per person (one-way)
  • Airport shuttle fee per child: AUD 10 (one-way), (from 4 to 14 years old)
  • Uncovered self parking fee: AUD 30 per night
  • Nearby parking fee: AUD 30 per day (66 ft away)
  • Late check-out fee: AUD 50
  • Credit card charges are subject to a surcharge of 1.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. Kingfisher Bay Resort offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to Shop 7/54 Ariadne Street, Riverheads Shopping Village. 8am - 3pm
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Kingfisher Bay Resort
Kingfisher Bay Resort Fraser Island
Kingfisher Bay
Kingfisher Bay Fraser Island
Kingfisher Bay Hotel Fraser Island
Mercure Kingfisher Bay Resort Fraser Island
Kingfisher Bay Hotel Fraser Island
Kingfisher Bay Fraser Island
Kingfisher Bay Resort Hotel
Kingfisher Bay Resort K'gari
Kingfisher Bay Resort Hotel K'gari

Kingfisher Bay Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 309 out of 744 reviews
Rating 8 - Good. 301 out of 744 reviews
Rating 6 - Okay. 96 out of 744 reviews
Rating 4 - Poor. 29 out of 744 reviews
Rating 2 - Terrible. 9 out of 744 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Natalie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There was a red flashing light in the main bedroom that continued during the night and was so bright it lit up the room and the fan was so noisy. Could not sleep much for 3 nights spoke to reception and nothing was done. Staff were un helpful during the stay. They wernt friendly tried to talk and ask questions about different things and they wernt interested in giving answers. Food was very adverage at 2 restaurants and pricy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, some minor updating but overall a great experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So peaceful and serene!
Stayed 2 nights in Mar 2025

2/10 Terrible

Penny

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Caroline

Liked: Staff & service
Disliked: Property conditions & facilities

Great staff, not matched by the facilities .....

All the resort staff we met were friendly, keen to help and knowledgeable. The resort Rangers were exceptional, we attended 5 guided walks and talks about K'gari's plants and animals and geology. Each Ranger was extremely knowledgeable about their subject matter, and communicated in a clear and engaging style with a wide range of people who attended the activities However, the general condition of the resort was less than expected, and bordered on being "tired". Money needs to be spent of improving the resort centre and the rooms in our opinion The on-site food outlets were expensive for the quality offered, while the "village" shop price gauged by 30%+ compared to shops on the mainland
Stayed 2 nights in Feb 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Kingfisher Resort offered most things, we were disappointed that one of the pools was closed. One of the restaurants (Sand Bar and Bistro) was also closed. This left limited options for meal times. Staff were turning people away from the main Sand and Wood restaurant and advising people to go to Dune instead. This was despite only four tables being occupied! Not good when you have only just arrived.
Stayed 5 nights in Feb 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Violetta

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Bad customers service , bar , reception not relialible not profesional don’t know how fix problems or make clients happy
Stayed 3 nights in Jan 2025

8/10 Good

Daisy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and spacious family villa, requested air conditioning and loved how cool.the summer nights were with this feature. The customer service on check in was extremely good, the power had gone out but it was still easy and the lady serving was very friendly. The only thing that was disappointing was there were ants in our villa and we didn't realise so they managed to get into my sons birthday cake, when I asked a staff member at reception if there were any options to try and replace it with something, even just a muffin or anything? and still sing happy birthday she just said no, she didn't even ask the kitchen or anything.
Stayed 3 nights in Jan 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like Center Parcs

Stay was very good. It’s like a big centerparcs. Prices are a bit high but beaches are never ending
Stayed 1 night in Jan 2025

10/10 Excellent

Phil

Stayed 3 nights in Jan 2025

10/10 Excellent

RANDI

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The 2 bedroom spa villa was well equipped with plenty of space for the family. Comfy beds and very clean.
Stayed 3 nights in Jan 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beautiful holiday and we would do it again in a heartbeat...❣️❣️💔
Stayed 5 nights in Dec 2024

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities
It was a nice getaway from the city and on days when you didn’t want to adventure the facilities at the resort were good.
Stayed 6 nights in Dec 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay staff were fantastic
Stayed 3 nights in Jan 2025

10/10 Excellent

Angus

Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Property conditions & facilities, room comfort

Some Ego challenges

Resort suffers a little from age. Single flush toilets and foot lighting which comes on well before sunset are examples. Could do with an independent eco audit!
Stayed 5 nights in Dec 2024

8/10 Good

Keith

Stayed 1 night in Dec 2024

10/10 Excellent

Meilyn

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 6 nights in Dec 2024

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited options on the island to move around the island and see it. Only beauty spots tour which is expensive.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mark

Stayed 2 nights in Dec 2024

10/10 Excellent

Neville, Croydon North

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful place to visit, the room was very nice and quiet
Stayed 3 nights in Nov 2024

10/10 Excellent

Paulla

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great place to reset and disconnect! Staff were lovely and activities were fun :)
Stayed 2 nights in Nov 2024

6/10 Okay

Adina

Travelled with family and small children
Liked: Staff & service, amenities
Got awful food poisoning from the sand bar on the first night of our stay.
Stayed 3 nights in Nov 2024