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Nishitetsu Hotel Croom Hakata

4.0 star property

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Photo gallery for Nishitetsu Hotel Croom Hakata

Experience the Nishi-Hitetsu Hotel Croon's sleek entrance, featuring a prominent sign and modern design.
Enjoy meals and meetings in a sleek, modern space with technology and clean lines.
Relax in a spacious room with a sofa and comfortable seating area, featuring a large window with a view.
Swim surrounded by lush greenery with a clear view from the pool area.
Swimmers can enjoy a refreshing dip in the hotel's rectangular pool surrounded by lush greenery and stone walls.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1-17-6 Hakataekimae Hakata-ku, Fukuoka, Fukuoka-ken, 812-0011
  • Canal City Hakata
    ‪9 min walk‬
  • Marine Messe Fukuoka
    ‪2 min drive‬
  • Ohori Park
    ‪4 min drive‬
  • Fukuoka (FUK)
    ‪4 min drive‬

Room options

View all photos for Comfort Twin Room, Smoking

Two single beds with white duvets, a contemporary art piece, and a bedside table with a lamp.

Comfort Twin Room, Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

Two single beds with white linens, a bedside table, and a bench offer comfortable seating.

Comfort Twin Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Top Floor, Non Smoking

Relax in a spacious room with a large bed, desk, and comfortable seating area.

Comfort Single Room, Top Floor, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Single Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking

Relax in a spacious room with a large bed, desk, and comfortable seating area.

Double Room, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Smoking

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Single Room, Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Semi Double Room, Non Smoking for 2 people

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Semi Double Room, Non Smoking for 2 people

8.2 out of 10
Very good
(15 reviews)
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Business Room, Non Smoking

Relax in a cozy space with a neatly made bed, comfortable seating area, and desk for work or relaxation.

Comfort Business Room, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Located in the heart of the city, this hotel offers stunning views of the urban landscape.

JR KYUSHU HOTEL Blossom Hakata Chuo

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1533)
The price is €119
for 1 room
20 Aug - 21 Aug
JR KYUSHU HOTEL Blossom Hakata Chuo

About this property

Nishitetsu Hotel Croom Hakata

Hotel with a full-service spa, a quick walk to Tochoji Temple
Along with a full-service spa, this hotel has a restaurant and valet parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, spa services, and a microwave in a common area are onsite. Housekeeping is available on request.
Nishitetsu Hotel Croom Hakata offers 503 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. This Fukuoka hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are indoor hot springs and outdoor hot springs open between 3:00 PM and 1:00 AM. The temperature in the hot springs is set to 106°F.

Our customers tell us they can't get enough of Nishitetsu Hotel Croom Hakata's great location. During your stay, you're just a quick walk from Hakata Sennen-no-Mon Gate. Features include free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy Japanese cuisine while dining at 2F 博多 飛うお
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to massages at the spa
  • Amenities include a front-desk safe, a meeting room, and convenience store
  • Onsite recreation includes hot springs
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Tochoji Temple and Canal City Hakata
There's a restaurant on site. Public spaces have free WiFi and wired Internet. As a guest of Nishitetsu Hotel Croom Hakata, you'll find a full-service spa and hot springs. Spa services, a vending machine, and coffee/tea in a common area are also featured at Nishitetsu Hotel Croom Hakata. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Fukuoka hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
2F 博多 飛うお - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (JPY 1,500 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 2F 博多 飛うお

Things to do

  • Full-service spa
  • Indoor hot spring

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Full-service spa

  • Hot springs open from 3:00 PM - 1:00 AM
  • Hot springs water temperature - 41 ºC
  • Indoor hot spring
  • Massage
  • Outdoor hot spring
  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.
  • A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Valet parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to 1:00 AM.
  • Up to 2 children 5 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Nishitetsu Hakata
Nishitetsu Hakata Fukuoka
Nishitetsu Inn
Nishitetsu Inn Hakata
Nishitetsu Inn Hakata Fukuoka
Nishitetsu Hotel Croom Hakata
Nishitetsu Hotel Croom
Nishitetsu Croom Hakata
Nishitetsu Croom
Nishitetsu Croom Hakata
Nishitetsu Hotel Croom Hakata Hotel
Nishitetsu Hotel Croom Hakata Fukuoka
Nishitetsu Hotel Croom Hakata Hotel Fukuoka

Nishitetsu Hotel Croom Hakata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 625 out of 1025 reviews
Rating 8 - Good. 288 out of 1025 reviews
Rating 6 - Okay. 68 out of 1025 reviews
Rating 4 - Poor. 29 out of 1025 reviews
Rating 2 - Terrible. 15 out of 1025 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wai Khuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to Hakata Station with plenty of dining options. Room is well furnished but a little small. The hotel has a public bath which is a great bonus.
Stayed 2 nights in Apr 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Amenities
Hotel was clean and within walking distance to many different amenities.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly

Stayed 1 night in Apr 2025

10/10 Excellent

Sung Jae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect five minute walk from the Hakata station room was OK since it is located right next to a cut station. You will hear the train time to time. Breakfast was above average, however they serve sashimi. Overall, it is a pretty good hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriella

Stayed 2 nights in Apr 2025

10/10 Excellent

Jiyoun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, safe and convenient. I especially liked Onsen.
Stayed 2 nights in Apr 2025

4/10 Poor

John, Richland

Liked: Cleanliness, staff & service
Location is great
Stayed 3 nights in Apr 2025

8/10 Good

Frederick

Liked: Staff & service, property conditions & facilities, room comfort

Central location comfortable stay.

The location of the hotel is great only within 2-3 mins walk from Hakata Station. However not much local shops or restaurants near the hotel but they have an attached convenient store and cafe which is easy to access quick drink or bite.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the room and property were very clean. The air conditioner worked which was great! It’s right by a bus station and train tracks but there was no noticeable noise from this. The room was small compared to western standards but that is to be expected in Japan.
Stayed 1 night in Apr 2025

8/10 Good

Yi Si

Travelled with family
Liked: Amenities
The hotel is just next to the Hakata bus terminal and the train station so it is very convenient to get around Hakata and take the JR trains out to the rest of Kyushu. The rooms would be small as I would think that the hotel would cater a lot more for business travllers rather than leisure tourists. The onsen is great, wide and spacious as compared to others I have been to around Japan.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eugene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small
Stayed 5 nights in Apr 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very good location, right next to a major train and bus station. The staff were helpful, the room was very good, and the restaurant had good options for breakfast.
Stayed 2 nights in Mar 2025

8/10 Good

Shu Hong Thomas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good location that nexts to Hakata bus and train station, surrounded by restaurants and department store. Pretty reception area best for relax and reading, despite that the room is a bit small and carpet is old.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easily connected with train and metro, couple of shopping malls in Hakata
Stayed 2 nights in Mar 2025

8/10 Good

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are not large enough to accommodate oversized luggage. Coin operated laundry is very convenient and area is clean. Attractive lobby and staff are extremely helpful. Wish there was an onsite restaurant
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Booking cannot be found

Had issues with checkin as hotel is unable to find my booking, waited for close to 2 hours and the hotel decided to create a new booking for me after they fail to contact Hotels.com or expedia.
Stayed 1 night in Mar 2025

6/10 Okay

CHUAN DONG

Travelled with family
Liked: Cleanliness, staff & service
Room is. Clean but small no space to open my big luggage, furnitures are out dated Train nose very loud and nosiey
Stayed 1 night in Mar 2025

8/10 Good

Ka Lai Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Yuzo

Stayed 1 night in Feb 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!!! It is just next to the Bus Terminal. The room size is small but enough for a single person, with more than enough facilities within the hotel. Since it is just next to the Hakata Station, shopping and dining has no doubt.
Stayed 1 night in Feb 2025

4/10 Poor

gyeongtag

Stayed 1 night in Feb 2025

10/10 Excellent

Man Wai

Liked: Cleanliness, property conditions & facilities
Convenient next to bus terminal
Stayed 1 night in Feb 2025

10/10 Excellent

Kin Cheong Kelvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great accommodation
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024