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Hampton Inn Gatlinburg

2.5 star property

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Photo gallery for Hampton Inn Gatlinburg

Terrace/patio
Exterior
Lobby
Outdoor pool
Free daily full breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
967 Parkway, Gatlinburg, TN, 37738
  • Place, Ober Gatlinburg Aerial Tramway
    ‪2 min walk‬
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Fireplace (Sofa)

Room, 1 Queen Bed with Sofa bed, Fireplace (Sofa)

Room, 1 Queen Bed with Sofa bed, Fireplace (Sofa)

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Fireplace

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Fireplace

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Fireplace (Creek View)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Fireplace (Creek View)

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Creek View)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Balcony (Creek View)

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Creek View)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible, Bathtub (Creek View)

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower, Creek View)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible (Roll-in Shower, Creek View)

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Balcony (Creek View, Fireplace)

View from room

Room, 1 King Bed, Balcony (Creek View, Fireplace)

8.8 out of 10
Excellent
(25 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 1
  • 1 Queen Bed

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4.5 out of 5, Wonderful, 1,008 reviews
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About this property

Hampton Inn Gatlinburg

Hotel with free breakfast, steps from Gatlinburg Convention Center
Along with an outdoor pool, this smoke-free hotel has a fitness center and self parking. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Hampton Inn Gatlinburg offers 97 accommodations with safes and complimentary weekday newspapers. Rooms open to balconies. Premium cable television is provided. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at Hampton Inn Gatlinburg. During your stay, you're just a quick walk from Great Smoky Mountains National Park. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Gatlinburg Convention Center and 5 minutes by foot from Great Smoky Mountains National Park
  • Cats and dogs welcome for a fee
Hampton Inn Gatlinburg offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. Hampton Inn Gatlinburg also features coffee/tea in a common area, a front-desk safe, and an elevator. For a fee, parking is available.

This Gatlinburg hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 16.46 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.46 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Gatlinburg Hotel
Hampton Inn Gatlinburg
Gatlinburg Hampton Inn
Hampton Inn Gatlinburg Hotel Gatlinburg
Hampton Inn Gatlinburg Hotel
Hampton Inn Gatlinburg Gatlinburg
Hampton Inn Gatlinburg Hotel Gatlinburg

Hampton Inn Gatlinburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1002 reviews
Rating 8 - Good. 264 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carly

Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the staff were friendly and accommodating.
Stayed 5 nights in Sep 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked being able to walk everywhere. Plenty of great places to eat and shop. We did not need to use the car during our stay. The room was nice and we liked sitting on the balcony in the evening.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was a little smaller than I thought it was but everything else was excellent
Stayed 1 night in Sep 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service
The staff was amazing so kind and patient with my Mother who thought she had reservations but didn't. They worked hard to help her find a solution. Cleaning staff were warm and friendly also. We enjoyed the overall experience. The only downside is the beds could use new box springs and mattresses. They were a bit saggy. But other than that it was a great stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Sep 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristiann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary

The room was very clean! Kyle and Candice also checked in on us to make sure everything was ok and they were also very helpful! Highly recommend staying here!
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to all the shops you can walk to everything. The creek is very pretty. I did not care for the TV the streaming service kept going out.
Stayed 3 nights in Sep 2025

4/10 Poor

Laura

Travelled with family
Liked: Staff & service, room comfort
One of our rooms had cockroach in bathroom. Nothing done for inconvenience
Stayed 1 night in Sep 2025

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Wonderful staff. I'd come back again.

Great location, very comfortable and the staff were all very nice. Our door was an issue, it seems like it was too big for the door jam, so we would have to slam it shut to get it to close and made a great deal of noise forcing it open, so hard when one of us wakes up early and doesn't want to wake the room up. That was the only issue. I would still return, everything else was so great, it was aminot issue by comparison.
Stayed 2 nights in Sep 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, room comfort

Great location, parking now costs.

Overall good stay but they recently started charging for parking which wasn’t clear. I’ve stayed here multiple times and they changed their rules in April.
Stayed 3 nights in Sep 2025

6/10 Okay

Mary Beth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Old facilities

Staff was amazing but the hotel is old and in need of updates.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only down side was $15 per nite to park .
Stayed 3 nights in Sep 2025

10/10 Excellent

Michelle A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality. Location is walkable to everything. Clean well taken care of property
Stayed 3 nights in Sep 2025

2/10 Terrible

Ipsa

Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to strip
Stayed 2 nights in Jul 2025

6/10 Okay

Scott

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

10th Anniversary in Gatlinburg

The front section of the hotel is dated and could benefit from a renovation. Our room door hung and receptacles were few and far between. There weren't any located around the bathroom sink, but two were included at the bathroom door light switch. A nice breakfast buffet is included. The buffet staff were helpful and courteous. Our neighbors in the adjacent room left their dogs in the restroom while they were out seeing Gatlinburg. They barked until their owners returned. The staff was very helpful and friendly. I voiced my displeasure with the additional nonrefundable $50 parking fee for our 3 day stay. There was also a $25 incidentals fee that was charged at check in. I'm hoping to have the unused amount refunded to my credit card.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ivan

Stayed 5 nights in Aug 2025

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior hallways were really dirty. They should probably be cleaned more often. The room was good. I would have loved to use the balcony - but the room next door was smoking marijuana on their balcony. It wreaked!!! And it was supposed to be nonsmoking!!
Stayed 1 night in Aug 2025

10/10 Excellent

Jonah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service

First timers in Gatlinburg

Our first time in Gatlinburg. We were very happy to be in walking distance to everything. The staff was so friendly and accommodating.
Stayed 3 nights in Aug 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025