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New Alexander

3.0 star property

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Photo gallery for New Alexander

A hotel with a prominent sign reading "HOTEL ALEXANDER" and a modern facade with symmetrical windows and a central entrance.
A reception area with a curved wooden counter, a computer, a coffee machine, and a plant.
A bar area with a curved counter, stools, and a variety of bottles. There are leather sofas and a table with a lamp.
A hotel room with a wooden desk, a mirror, and a television mounted on the wall.
A hotel room with a wooden headboard, two framed pictures on the wall, a bed with a brown bedspread, a yellow table, and a blue chair.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Via Bersaglieri d'Italia 19, Genoa, GE, 16126
  • Place, Piazza Principe
    ‪1 min walk‬
  • Place, Genoa Maritime Station
    ‪2 min walk‬
  • Place, Aquarium of Genoa
    ‪13 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪11 min drive‬

Room options

View all photos for Double or Twin Room

A hotel room with a bed, a chair, a small table, and a window with curtains.

Double or Twin Room

7.6 out of 10
Good
(21 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a wooden headboard, a bed with a white comforter, a folded towel on the bed, and a nightstand with a phone.

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a wooden headboard, two framed pictures on the wall, a bed with a brown bedspread, a yellow table, and a blue chair.

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A room with a bunk bed, a single bed, and a poster on the wall.

Quadruple Room

  • 28 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Single Room

Minibar, in-room safe, desk, blackout curtains

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

View from property
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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
3.8 out of 5, Good, 628 reviews
The price is €115
includes taxes & fees
7 Aug - 8 Aug
Hotel Bellevue

About this property

New Alexander

This smoke-free hotel features a bar/lounge, self parking, and a 24-hour front desk. WiFi in public areas is free. Additionally, a TV in a common area, a front-desk safe, and multilingual staff assistance are onsite.
New Alexander offers 35 air-conditioned accommodations with minibars and safes. 28-inch flat-screen televisions come with digital channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at New Alexander, you're just a quick walk from Port of Genoa Cruise Ship Terminal. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Steps from Christopher Columbus Monument and Piazza Acquaverde
  • Pets welcome for free
As a guest of New Alexander, you'll find multilingual staff, a front-desk safe, and a television in a common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Parking is available for a fee.

This 3-star Genoa hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day); discounts available
  • Secured, covered parking on site (EUR 20 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: EUR 7 for adults and EUR 5 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 7 for adults and EUR 5 for children
  • Covered self parking fee: EUR 20 per night (in/out privileges)
  • Nearby parking fee: EUR 20 per day (262 ft away)
  • Crib (infant bed) fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't allowed at New Alexander.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

New Alexander Hotel Genoa
New Alexander Hotel
New Alexander Genoa
New Alexander Hotel
New Alexander Genoa
New Alexander Hotel Genoa

New Alexander Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 55 out of 250 reviews
Rating 8 - Good. 95 out of 250 reviews
Rating 6 - Okay. 58 out of 250 reviews
Rating 4 - Poor. 23 out of 250 reviews
Rating 2 - Terrible. 19 out of 250 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Usman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel friendly staff and good location for day trips near the station !
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Usman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Norine

Liked: Staff & service
Mold in the shower
Stayed 1 night in May 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service
great location for convenient access to the port and cruise line. Friendly helpful staff.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

John

Good location for cruise access. Good value.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

MARIA

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cleanliness was mediocre. The cleaning team was not doing a proper job, bed not made, no replacement towels, besides, one of the cleaners was constantly spitting while doing his job. Disgusting!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place not too far from port area.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Lijing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful and lovely hotel!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Susanne

For a cruise tripp perfekt
Stayed 1 night in May 2025
Verified review

6/10 Okay

joao markus

Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn't very good, and the service wasn't good.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

andre

3mon from cruise ship in old port…nice old hotel renovated..good breakfast…personnel friendly…not luxury but very convenient!!!
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vestiges of 1970's design, lots of hot water, friendly staff.
Stayed 3 nights in Oct 2022
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service
Arrived to the location from train station. Needed to visit the cruise terminal and the hotel was a perfect distance from train station and cruise terminal to be able to walk to either. The location seemed alot nicer in the pictures.
Stayed 1 night in May 2025
Verified review

6/10 Okay

hans

Time to update this hotel
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Mikael

Liked: Cleanliness
We only stayed for a night before going south. Close to trains and busses but I wouldn’t stay for more than one night. Nice staff and clean facilities, breakfast were really simple but tasted ok.
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Linda

Liked: Cleanliness
No one spoke English and very very rude when I suggested using translate app. They charged 7 euros for breakfast that did not look very good. I had 2 cups of coffee and a glass of oj for 7 euros. Location was good for us but nothing else was. Would not stay here again.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Song-Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for transportation.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Lijing

Liked: Amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2024
Verified review

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Place is really nice but the area does not feel safe
Stayed 1 night in Jul 2023
Verified review

4/10 Poor

Silvio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money. Better to do an AirB&B
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

So-so

+ near railway station + good price - not so clean - old rooms - not so safety district
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Isnardo

Ok
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Michael

Disliked: Property conditions & facilities
The area around the hotel was not the best in terms of feelings and looks. It looked real shady and we did not feel safe walking around. The hotel itself wasn't that great either. We had someone randomly knock on or door around 11;30pm and did not answer back when I asked, "who is it?" The room was musty and moldy in smell. I would not recommend staying here. The breakfast provided in the morning was the highlight of the stay here.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Lukas

Disliked: Cleanliness, property conditions & facilities
Very old rooms that felt a bit dirty. The area seems fine and its nice that its close to the railwaystation. Staff is okay. Very loud, could hear everything from outside and the hallway.
Stayed 2 nights in Mar 2024