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AC Hotel by Marriott Penang

4.0 star property

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Photo gallery for AC Hotel by Marriott Penang

Lobby
Creator video
Banquet hall
Meeting facility
Banquet hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

View in a map
213 Jalan Bukit Gambir, Bukit Jambul, George Town, Penang, 11950
  • Place, Penang International Sports Arena
    ‪19 min walk‬
  • Place, University of Science-Malaysia
    ‪2 min drive‬
  • Place, Queensbay Mall
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed with Sofa bed, Balcony

1 bedroom, in-room safe, desk, blackout curtains

Executive Studio, 1 King Bed with Sofa bed, Balcony

  • 94 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Balcony

Suite, 1 Double Bed, Balcony

Suite, 1 Double Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 94 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 126 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Single Bed

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 Single Bed

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 Single Bed

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Single Bed

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

AC Hotel by Marriott Penang

Hotel in George Town with area shuttle service and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space. Housekeeping is available on request.
AC Hotel by Marriott Penang offers 423 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at AC Hotel by Marriott Penang. During your stay, you'll be within walking distance of RECSAM and Institute Pendidikan Guru. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Queensbay Mall and 11 minutes from KOMTAR
  • Free local-area shuttle service
AC Hotel by Marriott Penang offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6361 square feet (591 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly AC Hotel by Marriott Penang. Limited free parking is available on a first-come, first-served basis.

This 4-star George Town hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Onsite venue - This buffet restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 42 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,361 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar near toilet
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 28 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AC Hotel by Marriott Penang

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 42 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Reviews

AC Hotel by Marriott Penang Reviews

8.2

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 354 out of 958 reviews
Rating 8 - Good. 412 out of 958 reviews
Rating 6 - Okay. 124 out of 958 reviews
Rating 4 - Poor. 43 out of 958 reviews
Rating 2 - Terrible. 25 out of 958 reviews

Reviews

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel but not much around

We stayed here one night after flying in to Penang fairly late at night. The breakfast was excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

sootng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at the hotel at about 5 pm and was attended to by Staff Rimon at the counter, he is exceptionally welcoming and therefore making my check in especially pleasant. As I had make the booking just a day ago and it seems that the booking has not reflected yet in the system, he kindly explained to me and assured me that it would not be an issue. Additionally as my return flight is pretty late, he also try to accommodate my request for late check out as well as a high floor unit. The hotel also had a shuttle bus that operates in the evening to the nearby Queensbay mall and Rimon as well kindly did a reservation for me to and fro just to make sure that I have a seat on the shuttle. From the hotel is about a 15 minutes drive on the shuttle to the mall :). Just outside the hotels, there are stretches and plenty of food places. My stay here has been exceptionally pleasant and felt very welcoming especially because of Rimon, it nice to see him at the counter with his alway wide and warm welcoming smile :) The hotel booked is a family unit and is 94 sqm in size. It has a nice view of Penang island and that it has 2 bedrooms with 2 bathroom as well as a study room. It comes with also a balcony and also a living and dining area. Both of the bedrooms window have very good city view. We also managed to catch some fireworks on the night of the 28 June :). The decoration of the executive family suites is very modern and it really have the feel of home :).
View from bedroom
View from balcony
Study room
Living room
Stayed 4 nights in Jun 2025

8/10 Good

TEH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 2 nights in Apr 2025

4/10 Poor

Rajiv

Business traveller
Disliked: Staff & service, room comfort
It took more than 30 mins to arrange local transport. They have no restaurant open for dinner. Reception staff had poor attitude
Stayed 2 nights in May 2025

10/10 Excellent

Peter, Boulder

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Yee Ming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Marco, Calgary

Travelled with partner
Liked: Staff & service
Confortable, spacious room. Kind, attentive staff. No room service, surprising for a full service hotel. Extremely difficult to even do this review-no internet connection. Wifi was extremely poor, making it impossible to work and to manage issues that required internet connectivity.
Stayed 1 night in Feb 2025

10/10 Excellent

Adnan, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very nice staff.
Stayed 7 nights in Feb 2025

10/10 Excellent

Carlina, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a place close to the airport for an overnight layover, but the hotel was much better than I’d expected. Would absolutely book it again
Stayed 1 night in Feb 2025

10/10 Excellent

Paul, Dauphin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with exceptional staff.
Stayed 7 nights in Jan 2025

8/10 Good

Karen Yoon Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am impressed with the service and condition of the hotel after Marriott took over Vistana. Will definitely stay there again
Stayed 4 nights in Jan 2025

10/10 Excellent

Eugene Kim Hock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good one

Lovely hotel and very friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Rajadev

Stayed 2 nights in Dec 2024

10/10 Excellent

PO-CHIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

PAK KEUNG

Stayed 6 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Xue Ying

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Suite facilities are old ,doesn’t have enough power outlets
Stayed 2 nights in Nov 2024

8/10 Good

YI JU

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Nice hotel with good service by always friendly staff. Just the breakfast food selection could be a bit more diverse.
Stayed 6 nights in Nov 2024

10/10 Excellent

Aravind

Stayed 1 night in Nov 2024

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful helpful my husband wheelchair room for us
Stayed 7 nights in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024