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Armenian Street Heritage Hotel

2.0 star property

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Photo gallery for Armenian Street Heritage Hotel

View from property
Interior detail
Lobby sitting area
Bar (on property)
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
139, Lebuh Carnarvon, George Town, Penang, 10200
  • Place, 1st Avenue Mall
    ‪5 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪5 min walk‬
  • Place, KOMTAR
    ‪10 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(11 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

8.0 out of 10
Very good
(4 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Superior King Room

Superior King Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Family Kids Room

Superior Family Kids Room

Superior Family Kids Room

8.0 out of 10
Very good
(1 review)
  • 2 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Deluxe Family Twin Room

Deluxe Family Twin Room

Deluxe Family Twin Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Family Room

Executive Family Room

Executive Family Room

  • 31 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Junior Family Room

Junior Family Room

Junior Family Room

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

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About this property

Armenian Street Heritage Hotel

Colonial hotel with a full-service spa and a rooftop terrace
This hotel features a full-service spa, a restaurant, and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, spa services, and a business center.
Armenian Street Heritage Hotel offers 92 accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sakura. Services include deep-tissue massages and hot stone massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Armenian Street Heritage Hotel. During your stay, you're just a quick walk from Armenian Street. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy Asian cuisine while dining at Kopitan Classic
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself to deep-tissue massages at Sakura
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals and a playground
  • Guests have great things to say about the location and the helpful staff
  • 12 minutes by foot from KOMTAR and a 3-minute drive from Gurney Drive
Armenian Street Heritage Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business center, meeting rooms, and limo/town car service.

WiFi is free in public spaces. A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly Armenian Street Heritage Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial George Town hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Kopitan Classic - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, uncovered parking on site (MYR 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: MYR 29.68 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kopitan Classic

Things to do

  • Bicycle rentals
  • Full-service spa
  • Playground
  • Shopping

Family friendly

  • Baby bath
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2013
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Armenian Street Heritage Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 80 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 29.68 per person
  • Uncovered self parking fee: MYR 10 per day
  • Rollaway bed fee: MYR 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Armenian Street Heritage Hotel.

Property is also known as

Armenian Heritage
Armenian Heritage Hotel
Armenian Hotel
Armenian Street
Armenian Street Heritage Hotel George Town
Armenian Street Heritage Hotel
Armenian Street Heritage Hotel Penang
Armenian Street Heritage Penang
Armenian Street Hotel
Street Heritage
Armenian Street Heritage Hotel Penang/George Town
Armenian Street Heritage George Town
Armenian Heritage George Town
Armenian Street Heritage
Armenian Street Heritage Hotel Hotel
Armenian Street Heritage Hotel George Town
Armenian Street Heritage Hotel Hotel George Town

Armenian Street Heritage Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 262 out of 1001 reviews
Rating 8 - Good. 455 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

STANLEY

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Review of Armenian Street Heritage Hotel

Armenian Street Heritage Hotel is well-located in the heart of George Town, close to heritage spots and eateries. Rooms are clean and decent for the price, but the beds are of poor quality and uncomfortable. Overall, it’s a budget-friendly option mainly for short stays and convenient access to attractions.
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Liked: Amenities
Clean convenient location friendly helpful staff good bed
Stayed 4 nights in Sep 2025

10/10 Excellent

Hooi-Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and very helpful. .Food on the rooftop was delicious. Hotel is in a very good location. Would recommend anyone that like to explore the local culture.
Stayed 15 nights in Aug 2025

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building really showcases old colonial architecture. Near to all the tourist walks. That is the only great thing about the hotel. I had staff request that I pay the tourist tax, even though it had been paid via booking website. The rooms in poor condition, with the bed mattress springs popping when moving around while sleeping. The air con extremely loud. The bathroom good size and its the only positive about the rooms. Strained towels. Breakfast would have to be the worst I've had from years travelled. I ended up leaving 2 nights early shifting to another hotel, Citidines. I would say that the hotel is poorly run. The last thing you should be worried about is your accommodation.
Stayed 3 nights in Sep 2025

8/10 Good

John

Stayed 2 nights in Aug 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice but I woke up at 1:30am with a man standing in my room. Apparently the staff had given him the wrong room key and he walked right in while I was sleeping. Then it happened again before I left. Twice in 10 days is pretty lame. Don’t forget to latch the second lock.
Stayed 12 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unfortunately not very good

Firstly I will start with a positive. Great location! Upon check in, the staff member could not find my booking and said the hotel doesn’t do bookings with hotels / Expedia. The staff member showed no reassurance to myself with the process and eventually said they’ll try contact the company. Eventually another staff member called out to me and gave me my room keys… no apology or any word as to why this happened? I queried and the only response I had was a technical glitch??? I went to the room and couldn’t get in… so I had to go back down to the lobby for help… a staff member accompanied me back and managed to open the door. (Need to pull the handle down further and with some strength… as they mentioned it’s an old hotel. No problem, but possibly mention this before customers head up there as I couldn’t be the only one. Room was relatively nice but there is no safe in the room to store items safely. I was told to check out the rooftop bar on level 7 for happy hour… I went up there and it was a group gathering with one leader and no other customers… I asked about the happy hour and the bartender looked confused and called the reception… The big turn off was the daily 5am wake up from the nearby Mosque call the preyer… I should have done better research about this.
Stayed 2 nights in Jun 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, average room but comfortable
Stayed 3 nights in May 2025

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room had a very bad smell that we could not handle. Toilet was not working when we checked in. It took the staff 2 attempts and over an hour to fix the toilet. Lots of stains on the furniture and bed sheets and we felt it was just not up to the standards it should have been. The noises of other guests taking a shower or using the toilets could be heard through the walls right beside the bed. We had to leave this hotel and book elsewhere
Stayed 3 nights in Mar 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service
The hotel was great, the only issue we had was with the air condioning unit. It was very noisy and on full blast all of the time. We tried just turning it off but the room quickly became very hot. We did ask to be shown how to turn it down, but the member of staff said that it was not possible. Other than that we really enjoyed our stay. The room was spacious and comfortable.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Generally we had a nice stay although the property is not a new one as the pictures show. We had bad smell from the toilet and it wasnt totally clean. However the staff is very kind and helpful ;)
Stayed 2 nights in Mar 2025

8/10 Good

Wen Hsi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Its an old heritage building - found and removed a spider and a cockroach upon entry. No further unwelcomed guest throughout the stay. Spacious room and washroom. Friendly staff. Close to the old town. Overall a very nice stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, warmly helped me even when I left something in my room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Fiza

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location for Georgetown. Rooms need to be updated.
Stayed 5 nights in Jan 2025

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied with this hotel, good location walking distance to anywhere in George Town, friendly staff.definitely recommended this hotel.
Stayed 3 nights in Jan 2025

2/10 Terrible

Heen Onn

Stayed 3 nights in Feb 2025

8/10 Good

Fiona

Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service
Central location, helpful staff and comfortable beds with fresh white linen. The decor was a bit shabby with unfinished paintwork on the walls and paint on the curtain. There was also no shower door. Otherwise it was clean and okay fir a short stay.
Stayed 1 night in Dec 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent, near to heritage sites. Special thanks to Vishnu who has a pleasant personality.
Stayed 4 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good little Hotel

The room is spacious and comfortable The view was great into the square Breakfast was tasty and had decent variety
Stayed 5 nights in Jan 2025

8/10 Good

Fred, Roanoke

I think there are better options..
Stayed 7 nights in Jan 2025

10/10 Excellent

Raffaele

Liked: Staff & service, amenities, property conditions & facilities
Room was good size 2 access cards Cleaning was excellent Worth staying again
Stayed 3 nights in Jan 2025