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Macalister Hotel Managed By The Ascott Limited

3.0 star property

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Photo gallery for Macalister Hotel Managed By The Ascott Limited

Front of property
Minibar, in-room safe, desk, laptop workspace
Shower, free toiletries, hair dryer, bidet
Front of property
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3 Lebuh Nanning, George Town, Pulau Pinang, 10400
  • Place, KOMTAR
    ‪9 min walk‬
  • Place, Gurney Drive
    ‪17 min walk‬
  • Place, Gurney Plaza
    ‪4 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2

View all photos for 2 Bedroom ( 1 King + 1 Queen )

Minibar, in-room safe, desk, laptop workspace

2 Bedroom ( 1 King + 1 Queen )

  • Sleeps 4

View all photos for 2 Bedroom Executive Suite

Minibar, in-room safe, desk, laptop workspace

2 Bedroom Executive Suite

  • Sleeps 4

View all photos for 2 Bedroom Executive Loft

Minibar, in-room safe, desk, laptop workspace

2 Bedroom Executive Loft

  • Sleeps 4

View all photos for Studio Executive

Minibar, in-room safe, desk, laptop workspace

Studio Executive

  • Sleeps 2

View all photos for Deluxe Room With Two Bedrooms

Minibar, in-room safe, desk, laptop workspace

Deluxe Room With Two Bedrooms

  • Sleeps 3

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Minibar, in-room safe, desk, laptop workspace

Executive Studio

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Apartment, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Deluxe Apartment, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Suite, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms

  • 46 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Loft, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Executive Loft, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Two-Bedroom Suite

Minibar, in-room safe, desk, laptop workspace

Deluxe Two-Bedroom Suite

  • Sleeps 4

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About this property

Macalister Hotel Managed By The Ascott Limited

Hotel with a 24-hour front desk, 9-minute walk to KOMTAR
A 24-hour front desk and a front-desk safe are available at this smoke-free hotel.
Macalister Hotel Managed By The Ascott Limited offers 26 air-conditioned accommodations with fireplaces and minibars. Flat-screen televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Macalister Hotel Managed By The Ascott Limited, you're just a quick walk from KOMTAR.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include a front-desk safe and an elevator
  • 9 minutes by foot from KOMTAR and a 2-minute drive from Gurney Drive
As a guest of Macalister Hotel Managed By The Ascott Limited, you'll find a front-desk safe and an elevator. The front desk is open around the clock.

This 3-star George Town hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Offsite parking available (MYR 9 per day)
  • Street parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Macalister Hotel Managed By The Ascott Limited

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.0 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MYR 9 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Macalister Hotel George Town
Macalister Hotel Hotel George Town
Macalister Hotel Hotel
Macalister Hotel George Town
Macalister Hotel
Macalister Hotel By PHC
Macalister Hotel Managed By The Ascott Limited Hotel
Macalister Hotel Managed By The Ascott Limited George Town
Macalister Hotel Managed By The Ascott Limited Hotel George Town

Reviews

Macalister Hotel Managed By The Ascott Limited Reviews

8.6

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 19 out of 40 reviews
Rating 8 - Good. 14 out of 40 reviews
Rating 6 - Okay. 6 out of 40 reviews
Rating 4 - Poor. 0 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

Reviews

6/10 Okay

Michael

Business traveller
Liked: Cleanliness
Hotel location is good, and room comfortable. But the hotel has zero atmosphere it feels like it's just surviving and that's it
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Not that great

Poor WiFi connection. I needed to sign in repeatedly. Very basic provision. Hand soap, comb, hair dryer etc were only provided upon request.
Stayed 2 nights in Jul 2025

6/10 Okay

Franz

Stayed 1 night in Jun 2025

8/10 Good

Marianne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room, good location around eateries in nice legacy old style shophouses.
Stayed 1 night in Jun 2025

8/10 Good

Hitomi

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

8/10 Good

ZAINI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with lots of option for dining. Finding a parking space can be a bit challenging. Very friendly and helpful reception staff but the housekeeper need to be a little bit more detailed when cleaning. Very spacious and clean room.

6/10 Okay

Peter Jurgen Lutz

Travelled with partner
Liked: Cleanliness
The property is very well located with lots of food outlets around. All over the facilities are OK. The mattress was worn out at one side and killed my back. Otherwise the room was fine. Upon arrival and on first evening we had to experience the one staff that was arrogantly friendly, slow and not helpful. The 'why do you bother me' attitude. All other staff was excellent. So sad! One person spoils all.
Stayed 3 nights in Nov 2022

10/10 Excellent

Raina Azene

Stayed 1 night in Mar 2022

8/10 Good

Leong Keong

Travelled with family
Liked: Cleanliness, staff & service, amenities
NA
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall is good

Comfortable room, love the shower pressure and heater. Great stay.
Stayed 2 nights in Nov 2021

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

NG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best rate, good room for family trip

Not sure why still feeling cold after off all the aircon. Maybe the centralise aircon problem or how. Overall the stay is satisfied. It will be good if the hotel prepare slipper for the room.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a lovely experience staying at Macalister hotel from check in to our departure. The hotel was clean and minimalist that I had wanted and expected. A lot of local foods stands/courts around as well as being close by the street art (10 mins walking for me). Worth the stay :). Big thanks to the both check in and out FD agents!
Stayed 3 nights in Sep 2020

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, Chic and Affordable

If you are looking for a strategic, clean, chic yet affordable hotel in the centre of Georgetown, I personally feel that this newly operated Macalister Hotel by PHC is by far a great option. Walking distance to several foodcourts with good food, the famous Lorong Selamat Char Kuey Teow, Jiao Sai mamak and more; you’ll be able to fulfil your food cravings without the hassle to drive and finding for carpark. There’s a coffee cafe, convenient store and Watson within the hotel so you can get your coffee fix, snacks and toiletries with just few steps. The room is spacious and clean while bed is big and comfy. The only downside is that the TV has limited channels. Overall is a good place to stay and will definitely return again when we travel to Penang.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newly furbish hotel that is clean and comfortable, the only drawback is the limited parking spots.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Yeanny

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed with the max 2 keys policy

Max 2 keys were given during checked in while we have 4 people and were in the 2 bedroom suite room. Asked for more from the front desk and we’re told it’s the policy every room only can have 2 keys. Kinda disappointed with the front desk service.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is good and bright and most importantly is clean.
Stayed 1 night in Feb 2020

10/10 Excellent

Jarungwit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019