Property Features
JW Marriott Gold Coast Resort & Spa offers its guests a full-service spa, a marina, 2 outdoor swimming pools, and 2 hot tubs. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and 11 meeting rooms are available. Event space at this hotel measures 1445 square feet (134 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the luxury JW Marriott Gold Coast Resort & Spa. For a fee, parking is available. A complete renovation of JW Marriott Gold Coast Resort & Spa was completed in December 2020. Smoking is allowed in designated areas at this 5-star Gold Coast hotel.
- 223 guestrooms or units
- 28 levels
- 3 dining venues
- 2 bars or lounges
- 1445 sq ft of conference space
- 134 sq. m of conference space
- Built in 1992
- Supervised kid's activities
- Towels for the beach
- Umbrellas for the beach
- Cabanas by the pool (surcharge)
- Poolside lounge chairs
- Umbrellas for the pool
- Charging station for electric cars
- Conference centre
- Business facilities
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Terrace
- Garden
- Outdoor picnic space
- Gift shop
- Newspapers in lobby (free)
- Television in lobby
- On-site shopping
- Bellhop
- Lift
- Smoking in designated areas
- Locker space
- Bar by the pool
Family Friendly Amenities
- Family property
- Number of outdoor pools - 2
- Lazy river
- Waterslide
- Free WiFi
- Soundproofed rooms
- Outdoor tennis courts - 2
- Laundry facilities
- In-room childcare (surcharge)
- Playground on site
- Free cots/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
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Metro station: Cypress Avenue Station (0.7 km / 0.4 mi)
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Property shuttles: Airport shuttle
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Parking: Valet parking and self parking available for a surcharge
Room Amenities
JW Marriott Gold Coast Resort & Spa offers 223 accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
- Private balcony
- Minibar
- In-room dining (24 hours)
- LCD television
- Cable channels
- Premium channels
- Films for purchase
- Coffee maker
- Shower
- Cots (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Newspapers (free)
- Childcare in room (surcharge)
- Hairdryer
- Safe
- Dressing gowns
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout curtains
- Sound-insulated rooms
- Climate control
- Connecting rooms available
- Wheelchair accessible
- Wardrobe or cupboard
- Toothbrush and toothpaste available
- Change of towels (on request)
- Change of bedsheets (on request)
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily.
Citrique – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Misono – Overlooking the garden, this restaurant specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open selected days.
Chapter & Verse – Overlooking the pool and garden, this family restaurant specialises in local cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Pool Pavillion – This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Whisky Bar – This bar specialises in Japanese cuisine. Open selected days.
24-hour room service is available.
Nearby Activities
2 outdoor tennis courts and a marina are featured at the hotel. 2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a lazy river, a waterslide and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Snorkelling on site
- Water skiing nearby
- Golfing nearby
- Parasailing nearby
- Surfing/bodyboarding nearby
- Casino nearby
- Windsurfing nearby
- Playground on site
- Bicycle rentals nearby
- Personal motor watercraft nearby
- Boat tours nearby
- Segway rental/tour nearby
- Basketball on site
- Surf lessons - nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Sailing nearby
- Water sports equipment
- Scuba diving nearby
- Scooter/moped rentals nearby
Spa Services
Spa by JW has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
- Number of treatment rooms 6
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Prenatal massage
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 16
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness centre
- Wheelchair-accessible meeting spaces/business centre
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for AUD 75.0 per night.
- Free cots (infant beds)!
Pet Policy
- No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- UnionPay
- Credit card pre-authorization
- Property does not require health documentation at check-in
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Debit cards not accepted
- Guests are provided with free hand sanitiser
- Staffed front desk
- Children stay free - maximum age 13
- Social distancing measures are in place
- Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
- Property confirms they are implementing enhanced cleaning measures
- Children stay free
- Parking height restrictions apply
- Number of children who can stay free - 2
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: AUD 100 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: from approximately AUD 49.50 for adults and from AUD 30 for children
- Covered self-parking fee: AUD 24 per day (in/out privileges)
- Valet parking fee: AUD 45 per day (in/out privileges)
- Nearby parking fee: AUD 5 per day (3281 ft away)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AUD 75.0 per night
- Credit card charges are subject to a surcharge of 1.95 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Marriott Resort Surfers Paradise
- Surfers Paradise Marriott
- Surfers Paradise Marriott Resort
- Marriott Surfers Paradise Hotel
- Surfers Paradise Marriott Hotel Surfers Paradise
- Surfers Paradise Marriott Resort & Spa Gold Coast
- Surfers Paradise Marriott Resort And Spa
- Surfers Paradise Marriott Resort Hotel
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National Rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
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