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Karana Palms Resort

3.5 star property

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Beach/ocean view
Beach/ocean view
Apartment, 1 Bedroom | Living room
Outdoor pool, a heated pool
Apartment, 1 Bedroom | Balcony

Reviews

8.0 out of 10
Very good

Entire apartment

1 bedroom1 bathroomSleeps 455 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

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40 42 Tarcoola Crescent, Chevron Island, Surfers Paradise, QLD, 4217
  • Place, Chevron Renaissance
    ‪5 min walk‬
  • Place, Cavill Avenue
    ‪9 min walk‬
  • Place, Surfers Paradise Beach
    ‪10 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪28 min drive‬

Room options

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About this property

Karana Palms Resort

This smoke-free apartment building features an outdoor pool, laundry facilities, and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a garden are onsite. The apartment features a washer/dryer and a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sofa bed and a sitting area, and other amenities include free WiFi and a furnished balcony. Weekly housekeeping is available.
This apartment offers 17 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

Recreational amenities at the apartment include an outdoor pool.
During your stay at this apartment building, you're just a quick walk from Cavill Avenue. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 1998, this comfortable apartment building has 17 apartments on 3 floors. The apartment offers free WiFi and a kitchen.
  • Air-conditioned apartment with kitchen, washer/dryer, and furnished balcony
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Cavill Avenue and Surfers Paradise Beach
  • Airport shuttle service available for a fee
As a guest of this apartment, you'll find an outdoor pool, barbecue grills, and tour/ticket assistance. WiFi is free in public spaces. This apartment also features a garden, laundry facilities, and express check-in. Free self parking is available.

This 3.5-star Gold Coast apartment is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Heated pool
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Cot: AUD 8 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Double sofa bed

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In the city centre

Things to do

  • Billiards/pool table
  • Heated pool
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 17 units
  • 3 floors
  • Built in 1998
  • Garden
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: AUD 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 10
Express check-out available

Special check-in instructions

The front desk is open Friday - Monday (9:00 AM - 3:30 PM) and Tuesday - Friday (9:00 AM - noon)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 8.00 per night.

Events

No events allowed

Smoking

Smoking is not permitted

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 10 (subject to availability)
  • Housekeeping is available for an additional fee
  • Air conditioning fee: AUD 5.00 per night
  • Crib (infant bed) fee: AUD 8.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Friday - Monday: 9:00 AM - 3:30 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Karana Palms
Karana Palms Resort
Karana Palms Resort Surfers Paradise
Karana Palms Surfers Paradise
Karana Palms Hotel Surfers Paradise
Karana Palms Resort Gold Coast/Surfers Paradise
Karana Palms Resort Apartment
Karana Palms Resort Surfers Paradise
Karana Palms Resort Apartment Surfers Paradise

Karana Palms Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 136 out of 401 reviews
Rating 8 - Good. 164 out of 401 reviews
Rating 6 - Okay. 64 out of 401 reviews
Rating 4 - Poor. 25 out of 401 reviews
Rating 2 - Terrible. 12 out of 401 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Michael

Disliked: Amenities
NO SIGNAL AND CONNECTION PROBLEMS THE ENTIRE STAY .. THEY ARE AWARE BUT TAKE NO RESPONSIBILITY
Stayed 4 nights in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Checking in caused some stress ! Otherwise Very Good
Stayed 3 nights in Dec 2025

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 5 nights in Oct 2025

4/10 Poor

Delilah

Travelled with partner
Disliked: Property conditions & facilities
The bathroom did not get clean before we got there, and there were two used soap bars with hair on them in the shower. The light switch was broken and was hard to turn the light on in the bedroom, plus the fan switch was faulty.
Stayed 3 nights in Oct 2025

8/10 Good

Taylor

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Andrew

Stayed 4 nights in Jun 2025

8/10 Good

Ronald

Stayed 18 nights in Jun 2025

10/10 Excellent

Nicholas

Stayed 12 nights in May 2025

6/10 Okay

Keryn

Business traveller, Travelled with partner
Disliked: Cleanliness
Property was in a fabulous location. Easy walk to surfers beach. Unfortunately the Internet isn’t very good for people who work online as it was like having dialup which for us dosnt work. Cleaner must have been in a rush after last guests as inside microwave was dirty, sliding door and bathroom mirror were grubby. Kitchen tap only trickles out which makes doing dishes near impossible. No remote for tv in the bedroom so couldn’t watch it.
Stayed 3 nights in May 2025

6/10 Okay

Amanda

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Walking distance to town Good for what you pay
Stayed 2 nights in May 2025

10/10 Excellent

Lawrence

Travelled with family, Travelled with group
Liked: Room comfort
Stayed 8 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Well equipped apartment
Stayed 7 nights in Mar 2025

6/10 Okay

Rochelle Lee

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

Katherine

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is located easy walking distance to surfers Paradise and also the local Chevron Island shops and restaurants. The property is compact but there was good parking and their accommodation was clean and pleasant. Communication was excellent. The kitchen was really well appointed for a stay of several days. The pool was also a lovely addition. The property represents a really good value alternative to staying in surfers Paradise with a lot more amenities for the money you pay then what you would get over on the glitter strip.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The heated pool was absolutely beautiful and the staff were extremely friendly and helpful. The rooms were older style but very clean and comfortable. Short walk to cafe and restaurants and to Cavill Avenue.
Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Shiellah

Liked: Cleanliness, room comfort

Safe and good location

Just over the bridge from Surfers Paradise, thus you can easily walk over to the strip. Communication with Jane was easy, quick and efficient. I stayed for 2 weeks and appreciated having laundry available. Though, very good internet strength was confined to the kitchen area. Otherwise, all was amazing!
Stayed 11 nights in Aug 2024

10/10 Excellent

Ann-Maree, Frankston

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Well set up apartments Would like office open a bit more
Stayed 6 nights in Aug 2024

8/10 Good

Fiona

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good will stay again.
Stayed 14 nights in Jun 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and quiet location. We were travelling for a sports tournament and the apartment was perfect, with a good kitchenette and washing machine also. Easy walk to beach and shops, and very helpful management. We enjoyed our stay, and would stay again!
Stayed 4 nights in Jun 2024

10/10 Excellent

Jo-Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort apartment was perfect for us. We were there for 9 days. We had a washing machine and dryer, body wash, shampoo and conditioner, towels, a kitchen with all the utensils, crockery, tea, coffee, sugar and a balcony to sit on that overlooked the pool area. Then add in Jane and her willingness to help us on a weekend and you have a perfect place, within walking distance to Surfers Paradise. Thank you Jane ❤️
Stayed 9 nights in Apr 2024

8/10 Good

Christine

Liked: Cleanliness, room comfort

Great location, clean and well equipped.

I chose to stay away from the crazy that is Surfers Central, and this was perfect. Short walk to everything, and even a small group of shops nearby. It was clean and comfortable. It was well equipped for a serviced apartment. Small tip though is to supply salt and pepper. Who wants to buy that for a short stay. I would definitely stay again but not in that particular room. As it was near the pool and the entry to other apartments l had to keep the shutters (which gave great privacy) on the patio shut for most of the time. The only other thing was that even though there was an overhead fan in the bedroom, it did not operational. Overall good value fir the money.
Stayed 6 nights in Apr 2024