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Montego Sands Resort

4.0 star property

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1 Bedroom Deluxe Apartment | Terrace/patio
Executive Room, 2 Bedrooms
Spa
1 Bedroom Deluxe Apartment | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Dryer
  • Pool
  • Washer
  • Barbecue grill
  • Kitchen
  • Air conditioning

Explore the area

View in a map
21 Peerless Avenue, Mermaid Beach, QLD, 4218
  • Place, Kurrawa Beach
    ‪3 min walk‬
  • Place, Pacific Fair Shopping Centre
    ‪7 min walk‬
  • Place, The Star Gold Coast
    ‪14 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪21 min drive‬

Room options

View all photos for 1 Bedroom Deluxe Apartment

1 Bedroom Deluxe Apartment | Living area

1 Bedroom Deluxe Apartment

  • 53 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Deluxe Penthouse

2 Bedroom Deluxe Penthouse

2 Bedroom Deluxe Penthouse

  • 86 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Two Bedroom Deluxe Penthouse Apartment

  • Sleeps 4

View all photos for 2 Bedroom Super Deluxe Apartment

2 Bedroom Super Deluxe Apartment

2 Bedroom Super Deluxe Apartment

  • 65 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

  • 86 sq m
  • Sleeps 4
  • 2 Queen Beds

Super Deluxe Two-Bedroom Apartment

  • Sleeps 3

View all photos for One Bedroom Deluxe Apartment

2 bedrooms, individually decorated, individually furnished

One Bedroom Deluxe Apartment

  • Sleeps 2

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Montego Sands Resort

Beach fun in 2 outdoor pools, near Pacific Fair Shopping Centre
This smoke-free apartment building features 2 outdoor pools, a business center, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a free grocery shopping service, and express check-in are onsite. Each apartment features a kitchen with a refrigerator and a stovetop, plus a washer/dryer and an LCD TV with digital channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and Netflix.
Montego Sands Resort offers 13 air-conditioned accommodations with washers/dryers and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 55-inch LCD televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards.

2 outdoor swimming pools are on site.
During your stay at Montego Sands Resort, you're just a quick walk from Pacific Fair Shopping Centre. Free WiFi in public areas, free self parking, and 2 outdoor pools are available. This upscale apartment building has 13 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a dining area
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the 2 outdoor pools
  • Services include free grocery shopping service, dry cleaning/laundry, and tour or ticket assistance
  • 7 minutes by foot from Pacific Fair Shopping Centre and a 2-minute drive from The Star Gold Coast
Montego Sands Resort offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. You'll find a business center on site. A terrace, barbecue grills, and tour/ticket assistance are also featured at Montego Sands Resort. Self parking is free.

This 4-star Gold Coast apartment is smoke free.

Property amenities

Beach

  • 1

Pool/Spa

  • 2 outdoor pools
  • Heated pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Family friendly

  • Cot: AUD 50 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Refrigerator
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business centre

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Free daily newspapers
  • Free grocery shopping service
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Things to do

  • Heated pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 13 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9 AM - 4 PM) and Saturday - Sunday (9 AM - noon)
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 50 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 9 AM - 4 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Montego Sands Resort Mermaid Beach
Montego Sands Resort
Montego Sands Mermaid Beach
Montego Sands
Montego Sands Resort Apartment
Montego Sands Resort Mermaid Beach
Montego Sands Resort Apartment Mermaid Beach

Montego Sands Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 124 out of 273 reviews
Rating 8 - Good. 110 out of 273 reviews
Rating 6 - Okay. 28 out of 273 reviews
Rating 4 - Poor. 6 out of 273 reviews
Rating 2 - Terrible. 5 out of 273 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our "Deluxe" apartment 3 was on the ground floor fronting the road and main pathways in to the complex. This meant that all windows allowed for full view in to the apartment. The bathroom window over the toilet faced the road and had clear glass which meant that the blind had to be down 24/7. The wire shelving in the wardrobe was unusable due to grease and dust. The outside spa pool was full of dead flies and sand. The furniture in the apartment was in good condition. However the rest of the apartment was lack luster for a Deluxe room.
Stayed 7 nights in Aug 2025

8/10 Good

P

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cockroaches in the kitchen cupboard
Stayed 2 nights in Aug 2025

8/10 Good

Dean

Stayed 4 nights in May 2025

6/10 Okay

Connie

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

caitlin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect family holiday location. The property was very clean and reception were very helpful. The pool and spa was perfect for my toddler. So close to Pac Fair & the beach too!
Stayed 7 nights in Dec 2024

6/10 Okay

Rebecca

Travelled with family
The property was in a great location but the fold out couch so uncomfortable it couldn’t be slept on. Another unit had someone hammering for quite a length of time. There was no plug for the bathroom or kitchen sinks.
Stayed 2 nights in Oct 2024

8/10 Good

Alex

Travelled with group
Liked: Amenities, property conditions & facilities
Comfortable space in a nice location.
Stayed 4 nights in Sep 2024

10/10 Excellent

Cathryn, Lewiston

Liked: Cleanliness, amenities
Bed was so comfortable, choice of four pillow types. Spa and pool area was clean and beautiful. Felt safe, security good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Luke

Stayed 2 nights in Jul 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location close to beach, shopping centers and many restaurants and bars.
Stayed 3 nights in Jul 2024

2/10 Terrible

TERESA

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room 16 was dirty and very run down. Needs some attention. Bedside table was left dirty with oil stains and coffee stains. Floor had glow sticks left and not cleaned
Stayed 4 nights in Jun 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness
Too much light through windows at night from High Rise next door who have lights on 24/7
Stayed 7 nights in May 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The unit was very clean and tidy. The beds were so comfortable. Really enjoyed our stay. Lillian made it so easy for us and was so helpful and friendly in all of our communication. The pool looked lovely but we just did not get a chance to use it. Had an allocated parking space in secure parking. Thank you for a great stay.

10/10 Excellent

grant

Travelled with family
Liked: Cleanliness, room comfort
Hotel, with Central to restaurants, cafes, and beach
Stayed 2 nights in Mar 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness
Montego Sands is in a quiet side street and only a hundred metres or so from the beach. There is underground parking in a designated bay and both the wi-fi and cable TV were good. The swimming pool was small and looked unappealing. The rooms are spacious and although a bit tired looking they are comfortable enough.
Stayed 5 nights in Mar 2024

8/10 Good

Melody

Liked: Amenities, property conditions & facilities
This property was perfect for what I needed. It was ideal cos I like to cook and everything was available to me and my needs. It was easy to find, had a parking space and it was central to my needs
Stayed 5 nights in Feb 2024

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Damian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location and friendly staff
Stayed 2 nights in Feb 2024

10/10 Excellent

despina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2024

2/10 Terrible

Jennifer

Stayed 14 nights in Dec 2023

10/10 Excellent

Craig

Stayed 2 nights in Dec 2023

4/10 Poor

Andrew

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This property was cheaper on another website , balcony was not operational, one bedroom was filled with light due to see through blinds
Stayed 1 night in Nov 2023

8/10 Good

Leisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quiet location which was close to great restaurants, beach & shopping.
Stayed 2 nights in Oct 2023

6/10 Okay

Chris

Stayed 2 nights in Oct 2023